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IndiGo logo


Check-in is available starting from 240 minutes

Online Check-in

Last Updated: January 19, 2021 8:25 AM




IndiGo (6E) is a low cost carrier airline flying to domestic & international routes. The airline provides the passenger with a cabin baggage allowance of 7 kg and maximum dimension of 55 cm x 35 cm x 25 cm (L x W x H). Check in time at the airport starts from 240 minutes prior to the flight departure time. Online check in is available for flight on IndiGo official website. It can be done 2 days before flight departure time.

How to Book

1. Go to, or open the Airpaz application (Android/iOS) on your gadget. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the contact and passenger details on the booking page. 5. Process your payment through the selected payment method. 6. Receive your IndiGo flight e-itinerary in the My Booking page, or in your email.

How to Pay

Payment for your IndiGo ticket booking on can be processed via bank bank transfer, PayPal, credit card, and over the counter methods. For the complete information, visit Airpaz Payment Guide page.



Company Profile

IndiGo which operates with IATA code (6E) and ICAO code IGO, is a low cost carrier airline that flies domestic & international routes. The airline flies to destinations all over the world from its main hub located in Indira Gandhi International Airport. IndiGo operates under InterGlobe Aviation Limited. The leader of the company is Rono Dutta. The address of the head office is India.


IndiGo operating with IATA (6E) and ICAO (IGO) runs under the management of InterGlobe Aviation Limited. The airline was established in 2005. During the year of its establishment, IndiGo has grown remarkably and keep offering a trustworthy service for their loyal passengers. This airline was first commenced on 04-08-2006. The first ever flight route was Indira Gandhi International Airport (DEL) - Bir Tikendrajit International Airport (IMF) using Airbus A320-200.

Flight Attendant

IndiGo flight attendant images
IndiGo cabin crew wears a uniform that is dominated by dark blue. For male flight attendants, they wear suit with pants. For female flight attendants, they wear suit with skirt. The uniform itself was perfectly laid out, that makes it easier for the crew to move around the cabin while providing passengers’ needs.


IndiGo fleet image
IndiGo operates using a number of airplanes, all of which can be checked in the following table:
Type Quantity
Airbus A320-200 123
Airbus A320neo 100
Airbus A321neo 14
ATR 72-600 25

Call Center

If you have questions for the airline or are facing any problem in the airport such as lost baggage or cancelled flights, you can directly contact the airline. The IndiGo customer service call center can be contacted on one of the following numbers :
Country Phone
India +91-9910383838
China +86-4006063838

Live Chat

Another alternative is to access their live chat page here.

Facilities and Services



Cabin Baggage

Passengers of IndiGo are provided a cabin baggage allowance included in their flight tickets. The maximum weight of the baggage is 7 kg, while the maximum dimension of the baggage put in the overhead cabin is 55 cm x 35 cm x 25 cm (L x W x H).

Checked Baggage

Free checked baggage allowance is provided for the passengers flying on IndiGo

Excess Baggage

Extra checked baggage allowance cannot be bought on Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


IndiGo economy seat images

Economy Class

The standard seat size of the IndiGo Economy Class is 30" pitch and 18" width.

Inflight Comfort

Inflight Free Snack

Free snack/beverage is not available during flights with IndiGo.
IndiGo menu meals images
Meal Order
According to the availability, passengers can order meal to enjoy during their flight.For the airline's beverages and meals menu, click here.
IndiGo privilege program images

Privilege Program

Privilege program is available for the loyal customers of IndiGo, and more information on it can be read here.



Web Check-in

Passengers can do web check in through the official website of IndiGo. To do so, click here to go to the airline’s check-in page. Web check-in can be done 2 days prior to scheduled departure time.

Airport Check-in

Check-in counters for IndiGo opens 240 minutes prior to the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the IndiGo passengers, and may be accessed at the departure city airport depending on the availability. For further information on this service, contact the airline. The check in time is 4 hours prior to the scheduled departure time.

App Check-in

It is possible for IndiGo passengers to check in through the airline’s official mobile (Android/iOS) application. To do so, the passengers should download the IndiGo mobile application on their gadget. The check in time is 48 hours before the flight departure time.

Terms and Conditions


For further information, read the Conditions of Carriage of IndiGo, click here.

Fare Rules

a. Cancellation and Refund

Ticket with the airline may not be cancelled.

b. Reschedule

Changes such as reschedule can be made to the flight tickets by directly contacting the airline. For complete information on IndiGo flight ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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