IndiGo

Check-in is available starting from 240 minutes
Online Check-in
IndiGo flight attendant images
IndiGo fleet image
IndiGo Entertainment Image
IndiGo menu meals images
IndiGo privilege program images

Last Updated:

Overview

IndiGo

Introduction

| The passengers flying domestic routes with IndiGo will get checked baggage allowance of 15 kg. | The passengers flying international route with IndiGo will get free checked baggage allowance of 10 kg

How to Book

1. Go to Airpaz.com, or access the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger detail and contact information on the booking page. 5. Complete your payment through the selected method. 6. Find your IndiGo flight e-itinerary in the My Booking page, or in your email.

How to Pay

Payment for your IndiGo ticket on Airpaz can be made via bank bank transfer, PayPal, credit card, and over the counter methods. For a complete information, visit Airpaz.com Payment Guide page.

About

IndiGo

Company Profile

History

Across the years, IndiGo continues to improve its business by offering a worthwhile and pleasant experience for their passengers

Flight Attendant

IndiGo flight attendant images
The design itself has been perfectly laid out, making the crew look more refined.

Fleet

IndiGo fleet image
IndiGo operates using a number of aircrafts, all of which can be seen in the following table:
Type Quantity
Airbus A320 CEO 48
Airbus A320neo 142
Airbus A321neo 52
ATR 72-600 35

Call Center

If you have any inquiry for the airline or are facing issues in the airport such as delayed flights or lost baggage, you can directly contact the airline. The IndiGo call center can be contacted on one of the following phone numbers :
Country Phone
India +91-9910383838
China +86-4006063838

Live Chat

Facilities and Services

IndiGo

Baggage

Cabin Baggage

Passengers flying with IndiGo are provided a cabin baggage allowance included in their flight tickets fare

Checked Baggage

| IndiGo provides free checked baggage allowance for the passengers. Passengers flying international route with IndiGo do not get free checked baggage allowance, but passengers on domestic routes will get 15 kg free checked baggage allowance. | IndiGo gives free checked baggage allowance for the passengers. Passengers on international flight will get 10 kg free checked baggage allowance, but passengers flying domestic flight do not get free checked baggage allowance. | IndiGo gives free checked baggage allowance for the passengers

Excess Baggage

Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Inflight Comfort

IndiGo Entertainment Image

Inflight Entertainment

Inflight Free Snack

Free snack/beverage is not provided during flights with IndiGo.
IndiGo menu meals images
Meal Order
| Passengers can order food to enjoy in their flight according to the availability
IndiGo privilege program images

Privilege Program

Check-in

IndiGo

Web Check-in

| Through the official website of IndiGo, passengers can do web check in

Airport Check-in

Kiosk Check-in

| IndiGo provides kiosk check-in services for the passengers, which could be accessed at the departure city airport according to the availability. For further information on this service, contact the airline customer service

App Check-in

| App check-in through the airline’s official mobile (Android/iOS) app is possible. To do so, the passengers should download the IndiGo mobile application on their handphone

Terms and Conditions

IndiGo
For further information, read the Conditions of Carriage of IndiGo, click here.

Fare Rules

Travel Safety during COVID-19 · IndiGo shall provide a complimentary safety kit (three layered surgical masks, a face shield and sanitizer) to all customers at the boarding gate. · Customers seated in middle seats will also be provided additional protective equipment in the form of a wrap-around gown. · All customers should wear a mask, face shield, gown (if applicable) and sanitize their hands before proceeding to the boarding gate. · Customers must wear a face mask covering their nose and mouth, throughout their journey with IndiGo. The mask may be removed while eating and drinking. · Please maintain appropriate social distancing while boarding and de-boarding the aircraft. · Kindly adhere to all the announcements and other directives issued by our ground staff and/or crew at all points of time during your journey. · Customers are also requested to familiarise themselves with the guidelines for air passengers published by the Indian Ministry of Civil Aviation on the following link here. Caution: Customers are advised to strictly follow all COVID-19 protocols. Failure to comply with these guidelines and the directions of our ground staff and/or crew may attract penal action against the concerned individual.

a. Cancellation and Refund

Ticket with the airline cannot be cancelled.

b. Reschedule

Changes such as reschedule may not be made for tickets of IndiGo. For more information on IndiGo tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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