9 Air

Check-in is available starting from 180 minutes
Online Check-in
9 Air Flight Attendant Image
9 Air Fleet Image
9 Air Economy Seat Size Image
9 Air Menu Meals Image

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Overview

9 Air

Introduction

9 Air (AQ) is a low cost carrier airline flying to international routes. The cabin baggage allowance provided by this airline is 7 kg and maximum size of 40 cm × 30 cm × 20 cm (L x W x H). The fare does not include free checked baggage allowance. Airport check in time at the airport starts from 180 minutes before the departure time. Online check in is allowed for flights with the airline on 9 Air official website. It can be processed 180 days prior to scheduled flight departure time.

How to Book

1. Go to Airpaz.com, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger information and contact details on the booking page. 5. Complete payment through the selected method. 6. Receive your 9 Air flight e-itinerary in the My Booking page, or in your registered email.

How to Pay

The payment for your 9 Air ticket on Airpaz can be made via bank bank transfer, PayPal, credit card, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.

About

9 Air

Company Profile

9 Air operating with IATA code (AQ) and ICAO code JYH, is a low cost carrier airline that flies international routes. The airline flies to destinations all over the world with its main hub located in Guangzhou Baiyun International Airport (CAN). 9 Air operates under 9 Air Co., Ltd.. The leader of the company is Ji Guangping. The address of the head office is China.

History

9 Air operating with IATA code (AQ) and ICAO code (JYH) was founded in 2014. The airline is managed by 9 Air Co., Ltd.. During its period of development, 9 Air always strives to become one of the favored airlines in the future. This airline began its operation on 02-12-2014. The first ever flight route was Guangzhou - Zhanjiang using B737-800. Nowadays, the airline has succeeded in obtaining "On January 23, 2018, 9Air Completes WiFi installation on its narrow-body fleet for its domestic flight, becoming the first domestic airline to offer inflight Wi-Fi service on a narrow-body aircraft,On October 2, 2018, 9Air inaugurated its first direct low-cost international route from Guangzhou to Mandalay.".

Flight Attendant

9 Air Flight Attendant Image
9 Air cabin crew wears a uniform in purple. For female flight attendants, they wear purple, white, orange and black dress with black stocking. Besides a perfectly designed uniform, 9 Air cabin crew always committed to exceed their passengers’ expectations by creating the best flight services and safety quality.

Fleet

9 Air Fleet Image
9 Air operates using a number of airplanes, all of which can be checked below:
Type Quantity
B737-800 19
B737-MAX8 1

Call Center

If you have inquiries for the airline or are facing any difficulty in the airport such as lost baggage or cancelled flights, you can contact the airline. To contact the airline is by sending an email to JYKF@9air.com. The 9 Air call center can be contacted on one of the following numbers :
Country Phone
China 400-105-1999

Live Chat

9 Air customer service does not support live chat.

Facilities and Services

9 Air

Baggage

Cabin Baggage

Passengers using the service of 9 Air are given a cabin baggage allowance included in their ticket fare. The max weight of the baggage is 7 kg, while the max dimension of the baggage put in the overhead cabin is 40 cm × 30 cm × 20 cm (L x W x H).

Checked Baggage

9 Air does not provide free checked baggage allowance for the passengers.

Excess Baggage

Excess checked baggage allowance weight cannot be purchased on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

9 Air Economy Seat Size Image

Economy Class

The size of the standard seat for the Economy Class in 9 Air is 30" pitch and 18" width.

Inflight Comfort

Inflight Free Snack

Free snack/beverage is not provided during flights with 9 Air.
9 Air Menu Meals Image
Meal Order
According to the availability, passengers can order meal to enjoy in their flight. For the airline's meals and beverages menu, click here.

Check-in

9 Air

Web Check-in

Passengers can’t check in online through the site of 9 Air.

Airport Check-in

Check-in counters for 9 Air opens 180 minutes before the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the 9 Air passengers, and could be accessed at the departure city airport according to the availability. For further information on this service, contact the airline

App Check-in

App check in service is not available for passengers of 9 Air.

Terms and Conditions

9 Air
For further information, read the Terms and Conditions of 9 Air, click here.

Fare Rules

a. Cancellation and Refund

Tickets with the airline can be cancelled and refunded.

b. Reschedule

Changes such as reschedule can be made to the flight tickets by directly contacting the airline. For more complete information on 9 Air tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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