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9 Air logo

9 Air

Check-in is available starting from 180 minutes

Online Check-in

Last Updated: October 20, 2020 11:06 AM

Overview

9 Air

Introduction

9 Air (AQ) is a low cost carrier airline flying to international routes. The airline gives the passenger with a cabin baggage allowance of 7 kg and maximum size of 40 cm × 30 cm × 20 cm (L x W x H). Free checked baggage allowance is not included in the flight Airport check in time at the airport starts from 180 minutes prior to the scheduled departure time. Check in online is available for flight with the airline on 9 Air official website page. It can be done 180 days before scheduled flight departure time.

How to Book

1. Go to Airpaz.com, or open the Airpaz application (Android/iOS) on your gadget. 2. Fill in the details in the flight search box. 3. Choose your preferred flight. 4. Fill in the contact detail and passenger information on the booking page. 5. Process your payment through the selected payment method. 6. Find your 9 Air flight e-ticket in the My Booking page, or in your email.

How to Pay

Payment for your 9 Air ticket on Airpaz can be processed via bank credit card, PayPal, bank transfer, and over the counter methods. For a complete information, visit Airpaz.com Payment Guide page.

About

9 Air

Company Profile

9 Air which operates with IATA code (AQ) and ICAO code JYH, is a low cost carrier airline that flies international routes. The airline serves flights to destination cities all over the world with its main hub located in Guangzhou Baiyun International Airport (CAN). Although the airline operates using the name 9 Air, it operates under 9 Air Co., Ltd. is the owner of the trade name 9 Air. The leader of the company is Ji Guangping. The address of the head office is China.

History

9 Air which operates with IATA code (AQ) and ICAO code (JYH) is managed by 9 Air Co., Ltd.. The airline was first established in 2014. Throughout its journey, 9 Air continues to develop its business by establishing a worthwhile and pleasant experience for their customers. This airline started its operation on 02-12-2014. The first ever flight route was Guangzhou - Zhanjiang using B737-800. The milestone that has been achieved by the airline is "On January 23, 2018, 9Air Completes WiFi installation on its narrow-body fleet for its domestic flight, becoming the first domestic airline to offer inflight Wi-Fi service on a narrow-body aircraft,On October 2, 2018, 9Air inaugurated its first direct low-cost international route from Guangzhou to Mandalay.".

Flight Attendant

9 Air Flight Attendant Image
9 Air cabin crew wears a uniform in purple. For female flight attendants, they wear purple, white, orange and black dress and black stocking. This uniform exudes elegance, while providing the crew with maximum freedom of mobility in serving passengers. Besides, it also perfectly represents the airlines brand's identity.

Fleet

9 Air Fleet Image
9 Air operates using a number of aircrafts, all of which can be seen below:
Type Quantity
B737-800 19
B737-MAX8 1

Call Center

If you have questions for the airline or are facing issues on your flight such as delayed flights or lost baggage, you can directly contact the airline. To contact the airline is by sending an email to JYKF@9air.com. The 9 Air customer service call center can be contacted on one of the following phone numbers :
Country Phone
China 400-105-1999

Live Chat

There is no live chat service for passengers of 9 Air.

Facilities and Services

9 Air

Baggage

Cabin Baggage

Passengers flying with 9 Air are provided a cabin baggage allowance included in their flight tickets. The the max dimension of the baggage put in the cabin is 40 cm × 30 cm × 20 cm (L x W x H), and maximum weight of the luggage is 7 kg.

Checked Baggage

9 Air does not provide free checked baggage allowance for the passengers.

Excess Baggage

Extra checked baggage allowance cannot be purchased on Airpaz.com. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

9 Air Economy Seat Size Image

Economy Class

The standard seat size of the 9 Air Economy Class fare is 30" pitch and 18" width.

Inflight Comfort

Inflight Free Snack

During flights with 9 Air free snack/beverage is not available.
9 Air Menu Meals Image
Meal Order
According to the availability, passengers can order meal to enjoy in their flight.For the airline's meals and beverages menu, click here.

Check-in

9 Air

Web Check-in

Passengers of 9 Air cannot check in online through the website.

Airport Check-in

Airport check in can be done in the 9 Air check-in counters 180 minutes before the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the 9 Air passengers, and could be accessed at the departure airport depending on the availability. For further information on this service, contact the airline call center

App Check-in

This service is not available for passengers flying with 9 Air.

Terms and Conditions

9 Air

Fare Rules

a. Cancellation and Refund

Flight tickets with the airline can be cancelled and refunded.

b. Reschedule

Changes such as reschedule can be made to the ticket by directly contacting the airline. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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