In continue of giving the best service and safety for all travelers, Airpaz adheres government's policies from all around the world. Hereby, Airpaz encourages our beloved travelers to cooperate by following our policy. For more information, please click here.


Check-in is available starting from 180 minutes
Available for Check-in Online
JetSMART Flight Attendant Image
JetSMART Fleet Image

Last Updated:




JetSMART does not provide the passengers with cabin baggage allowance

How to Book

1. Visit Airpaz website, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the contact information and passenger details on the booking page. 5. Process payment through the selected method. 6. Receive your JetSMART flight e-ticket in the My Booking page, or in your email.

How to Pay

The payment for your JetSMART ticket booking on can be processed via bank PayPal, bank transfer, credit card, and over the counter methods. For the complete information, visit Payment Guide page.



Company Profile

The airline serves flights to destination cities all over the world from its main hub located in Arturo Merino Benítez International Airport (SCL). The address of the head office is Chile.


During the year of its establishment, JetSMART has grown steadily and continues to provide a credible service for their loyal passengers

Flight Attendant

JetSMART Flight Attendant Image
JetSMART cabin crew wears a uniform in dark blue. For male flight attendants, they wear white long sleeve with dark blue suit and dark blue trousers. For female flight attendants, they wear dark blue blouse with white formal shirt and dark blue skirt. The design itself represents JetSMART sense of purpose to create and provide the best service to their passengers during the flight.


JetSMART Fleet Image
JetSMART operates using a number of aircrafts, all of which can be seen in the following table:
Type Quantity
Airbus 320-200 11
Airbus A320neo 6
Airbus A321Neo 14
Airbus A321XLR 12

Call Center

If you have inquiries for the airline or are facing issues during your flight such as lost baggage or cancelled flights, you can contact the airline. The JetSMART customer service call center can be contacted on one of the following phone numbers :
Country Phone
Global 600 600 1311 / (+56 2) 27 31 8787

Live Chat

Facilities and Services



Cabin Baggage

Free hand baggage is not available for the passengers flying on JetSMART.

Checked Baggage

| Free checked baggage allowance is provided for the passengers flying on JetSMART. | JetSMART gives free checked baggage allowance for the passengers. | Free checked baggage allowance is provided for the passengers flying on JetSMART

Excess Baggage

Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.



Web Check-in

| Through the official website of JetSMART, passengers can check in online

Airport Check-in

Kiosk Check-in

| Kiosk check-in services is available for the JetSMART passengers, and may be accessed at the departure city airport according to the availability. For more information on this service, contact the airline

App Check-in

| It is possible for JetSMART passengers to check in through the airline’s official mobile (Android/iOS) app. To do so, download the JetSMART mobile application on their gadget

Terms and Conditions

For the complete Conditions of Carriage of JetSMART, click here.

Fare Rules

a. Cancellation and Refund

Flight tickets with the airline cannot be cancelled.

b. Reschedule

Changes such as reschedule can be made to the flight ticket by directly contacting the airline. For more information on JetSMART flight ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

Our Airline Partners