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JetSMART logo


Check-in is available starting from 120 minutes

Online Check-in

Last Updated: March 1, 2021 9:00 AM




JetSMART (JA) is a low cost carrier airline flying to domestic & international routes. The airline gives the passengers with a cabin baggage allowance of 10 kg and maximum size of 45 cm x 35 cm x 25 cm (L x W x H). checked baggage allowance is not included in the ticket. Passenger can start checking in at the airport 180 minutes prior to the departure time. Online check in is available for flights with the airline on JetSMART official website page. It can be done 1 days before flight departure time.

How to Book

1. Go to, or open the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose your preferred flight. 4. Fill in the passenger detail and contact information on the booking page. 5. Process payment through the selected payment method. 6. Receive your JetSMART flight e-ticket in the My Booking page, or in your email.

How to Pay

The payment for your JetSMART ticket on Airpaz can be made via bank PayPal, bank transfer, credit card, and over the counter methods. For a complete information, visit Payment Guide page.



Company Profile

JetSMART which operates with IATA code (JA) and ICAO code JAT, is a low cost carrier airline that flies domestic & international routes. The airline flies to destinations all over the world from its main hub located in Arturo Merino Benítez International Airport (SCL). JetSmart Airlines SpA is the owner of the trade name JetSMART. The leader of the company is Estuardo Ortiz Porras. The head office for the airline is located in Chile.


JetSMART operating with IATA code (JA) and ICAO code (JAT) was established in 2017. The airline runs under the management of JetSmart Airlines SpA. Over the years, JetSMART continued to expand its business by establishing a worthwhile and enjoyable experience for their loyal passengers. This airline was first commenced on 25-07-2017. The first ever flight route was SCL - CJC using Airbus A320-200. The milestone that has been accomplished by the airline is JetSMART currently has investments in Wizz Air (Eastern Europe), Volaris (Mexico) and Frontier Airlines (United States).

Flight Attendant

JetSMART Flight Attendant Image
JetSMART cabin crew wears a uniform that is dominated by dark blue. For male flight attendants, they wear white long sleeve with dark blue suit and dark blue trousers. For female flight attendants, they wear dark blue blouse with white formal shirt and dark blue skirt. The design itself was perfectly laid out, making the crew look more dashing.


JetSMART Fleet Image
JetSMART operates using a number of aircrafts, all of which can be checked below:
Type Quantity
Airbus 320-200 11
Airbus A320neo 6
Airbus A321Neo 14
Airbus A321XLR 12

Call Center

If you have inquiry for the airline or are facing issues during your flight such as lost baggage or delayed flights, you can directly contact the airline. The JetSMART customer service call center can be contacted on one of the following numbers :
Country Phone
Chile (+56 2) 27 31 8787

Live Chat

Live chat service is not available for passengers of JetSMART.

Facilities and Services



Cabin Baggage

Passengers using the service of JetSMART are provided a cabin baggage allowance included in their flight tickets fare. The maximum weight of the baggage is 10 kg, and the maximum size of the luggage put in the overhead cabin is 45 cm x 35 cm x 25 cm (L x W x H).

Checked Baggage

Free checked baggage allowance is not available for the passengers flying on JetSMART.

Excess Baggage

Extra checked baggage allowance weight cannot be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


JetSMART Economy Seat Size Image

Economy Class

The size of the standard seat for the Economy Class in JetSMART is 31-31" pitch, 17" width.



Web Check-in

Passengers can check in online through the official website of JetSMART. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 1 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the JetSMART check-in counters 180 minutes prior to the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

JetSMART does not support kiosk check in services for the passengers.

App Check-in

App check in service is not available for passengers of JetSMART.

Terms and Conditions


Fare Rules

a. Cancellation and Refund

Flight ticket with the airline can be cancelled and refunded.

b. Reschedule

Changes such as reschedule may be made to the flight tickets by directly contacting the airline. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

Available Airlines

Accepted Payment Methods: