Check-in is available starting from 120 minutes
Online Check-in
JetSMART Flight Attendant Image
JetSMART Fleet Image

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How to Book

1. Visit Airpaz site, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the contact information and passenger details on the booking page. 5. Process payment through the selected method. 6. Find your JetSMART flight e-itinerary in the My Booking page, or in your email.

How to Pay

The payment for your JetSMART ticket on Airpaz can be made via bank credit card, PayPal, bank transfer, and over the counter methods. For more complete information, visit Payment Guide page.



Company Profile

The airline serves flights to destination cities all over the world from its main hub located in Arturo Merino Benítez International Airport (SCL). The head office for the airline is located in Chile.


Throughout its journey, JetSMART aimed to serve their customers through the services it provides. The milestone that has been reached by the airline is JetSMART currently has investments in Wizz Air (Eastern Europe), Volaris (Mexico) and Frontier Airlines (United States).

Flight Attendant

JetSMART Flight Attendant Image
JetSMART cabin crew wears a uniform that is dominated by dark blue. For male flight attendants, they wear white long sleeve with dark blue suit with dark blue trousers. For female flight attendants, they wear dark blue blouse with white formal shirt with dark blue skirt. This uniform was exquisitely laid out, making the crew look more refined.


JetSMART Fleet Image
JetSMART has a number of airplanes, all of which can be seen in the following table:
Type Quantity
Airbus 320-200 11
Airbus A320neo 6
Airbus A321Neo 14
Airbus A321XLR 12

Call Center

If you have inquiries for the airline or are facing any difficulty in the airport such as cancelled flights or lost baggage, you can directly contact the airline. The JetSMART call center can be contacted on one of the following phone numbers :
Country Phone
Chile (+56 2) 27 31 8787

Live Chat

Facilities and Services



Cabin Baggage

Passengers using the service of JetSMART are given a cabin baggage allowance included in their ticket fare

Checked Baggage

| Free checked baggage allowance is available for the passengers flying on JetSMART. | Free checked baggage allowance is given to the passengers flying on JetSMART

Excess Baggage

Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.



Web Check-in

| Passengers can do web check in through the official website of JetSMART

Airport Check-in

Kiosk Check-in

| Kiosk check-in services is available for the JetSMART passengers, and can be accessed at the departure airport depending on the availability. For further information on this service, contact the airline call center

App Check-in

| App check-in through the airline’s official mobile (Android/iOS) application is possible. To do this, the passengers should download the JetSMART mobile application on their gadget

Terms and Conditions

For further information, read the Conditions of Carriage of JetSMART, click here.

Fare Rules

a. Cancellation and Refund

Tickets with the airline can be cancelled and refunded.

b. Reschedule

Changes such as reschedule may be made to the flight ticket by directly contacting the airline. For more information on JetSMART ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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