Vanilla Air

Introduction

Vanilla Air (JW) is a low cost carrier airline operating domestic & international routes. The cabin baggage allowance provided by this airline is 7 kg and maximum size of 55 cm × 40 cm × 25 cm (L x W x H). checked baggage allowance is not included in the ticket. Check in time at the airport starts from 120 minutes prior to the departure time. Online check in is allowed for flight with the airline on Vanilla Air official website page. It can be processed 2 days before scheduled departure time.

How to Book

1. Go to Airpaz.com, or open the Airpaz application (Android/iOS) on your handphone. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the contact and passenger information on the booking page. 5. Complete your payment through the selected payment method. 6. Get your Vanilla Air flight e-ticket in the My Booking page, or in your email.

How to Pay

The payment for your Vanilla Air booking on Airpaz can be processed via bank bank transfer, credit card, PayPal, and over the counter methods. For the complete information, visit Airpaz Payment Guide page.

Company Profile

Vanilla Air operating with IATA code (JW) and ICAO code VNL, is a low cost carrier airline that flies domestic & international routes. The airline flies to destinations all over the world from its main hub located in Narita International Airport (NRT). Vanilla Air operates under Vanilla Air Inc. The company is lead by the CEO, Shinichi Inoue. The address of the head office is Japan. Vanilla Air is a part of Value Alliance.

History

Vanilla Air which operates with IATA (JW) and ICAO (VNL) is operated under Vanilla Air Inc. The airline was first established in 2013. Over time, Vanilla Air has grown remarkably and continues to offer a reliable service for their loyal passengers. This airline started its operation on 20-12-2013

Flight Attendant

Vanilla Air cabin crew wears a uniform in blue, white, and banana. For male flight attendants, they wear banana shirt, blue suit with black trousers. For female flight attendants, they wear white blouse, blue blazer and yellow list in wrist with blue skirt. The uniform itself has been beautifully laid out, making the crew look more refined.

Fleet

Vanilla Air has a number of airplanes, all of which can be seen below:

Call Center

If you have any question for the airline or are facing any difficulty on your flight such as cancelled flights or lost baggage, you can directly contact the airline. The Vanilla Air customer service can be contacted on one of the following phone numbers :

Live Chat

Another way is to access their live chat page here.

Baggage

Web Check-in

Passengers can check in online through the official website of Vanilla Air. To do so, click here to go to the airline’s check-in page. Web check-in can be done 2 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Vanilla Air check-in counters 120 minutes prior to the departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Vanilla Air allows kiosk check-in services for the passengers, that may be accessed at the departure airport depending on the availability. For more information on this service, contact the airline customer service. The check in time is 2 hours before the scheduled flight departure time.

App Check-in

Vanilla Air does not support app check in services for the passengers.

Fare Rules