Check-in is available starting from 120 minutes
IntroductionHKExpress (UO) is a low cost carrier airline flying to domestic & international routes. The cabin baggage allowance given by this airline is 7 kg and maximum dimension of 56 cm x 36 cm x 23 cm (L x W x H). The fare does not include free checked baggage allowance. Check in time at the airport starts from 120 minutes before the scheduled departure time. Online check in is allowed for flight on HKExpress official website page. It can be processed 2 days before scheduled departure time.
How to Book1. Visit Airpaz.com, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the contact detail and passenger information on the booking page. 5. Process your payment through the selected payment method. 6. Get your HKExpress flight e-itinerary in the My Booking page, or in your email.
How to PayPayment for your HKExpress ticket booking on Airpaz can be made via bank PayPal, credit card, bank transfer, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.
Company ProfileHKExpress operating with IATA code (UO) and ICAO code HKE, is a low cost carrier airline that flies domestic & international routes. The airline serves flights to destinations all over the world with its main hub located in Hong Kong International Airport (HKG). Although the airline operates using the name HKExpress, it is the trade name for Hong Kong Express Airways Limited is the owner of the trade name HKExpress. The company is lead by the CEO, Mr. Luo Cheng. The address of the head office is Hong Kong. HKExpress is a member of U-FLY Alliance.
HistoryHKExpress operating with IATA code (UO) and ICAO code (HKE) was first founded in 2004. The airline runs under the management of Hong Kong Express Airways Limited. During the year of its establishment, HKExpress always do their best to become one of the most favourable airlines in the future. HKExpress has been awarded Asia Recruitment Awards in 2018.
Call CenterIf you have inquiry for the airline or are facing any difficulty during your travel such as lost baggage or delayed flights, you can contact the airline. To contact the airline is by sending an email to email@example.com. The HKExpress customer service can be contacted on one of the following phone numbers :
|Thailand||(662) 634 2552|
|Taiwan||(886) 2 25170777|
|Japan||(81) 0345 102 319|
|Hong Kong||(852) 3902 0288|
Live ChatAnother alternative is to access their live chat page here.
Facilities and Services
Cabin BaggagePassengers of HKExpress are provided a cabin baggage allowance included in their ticket fare. The maximum weight of the luggage is 7 kg, while the max size of the baggage put in the cabin is 56 cm x 36 cm x 23 cm (L x W x H).
Checked BaggageHKExpress does not provide free checked baggage allowance for the passengers.
Excess BaggageExcess checked baggage allowance weight can be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.
Inflight EntertainmentHKExpress provides services and in-flight entertainment for the passengers during flight on their aircraft, such as magazine.
Inflight Free SnackFree snack/beverage is not available during flights with HKExpress.
Meal OrderPassengers can order beverage to enjoy during their flight according to the availability.For the airline's meals and beverages menu, click here.
Privilege ProgramHKExpress has a privilege program for their loyal customers, and further detail on it can be accessed here.
Web Check-inThrough the official website of HKExpress, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 2 days prior to scheduled departure time.
Airport Check-inAirport check in can be done in the HKExpress check-in counters 120 minutes prior to the departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.
Kiosk Check-inKiosk check in service is not available for passengers of HKExpress.
App Check-inApp check-in through the airline’s official mobile (Android/iOS) app is possible. To do so, download the HKExpress mobile application on their mobile. The check in time is 48 hours before the scheduled flight departure time.
Terms and Conditions