Check-in is available starting from 180 minutes
Available for Check-in Online
IntroductionHKExpress (UO) is a low cost carrier airline operating domestic & international routes. The cabin baggage allowance provided by this airline is 7 kg and maximum dimension of 56 cm x 36 cm x 23 cm (L x W x H). The flight ticket fare does not include checked baggage allowance. Passenger can start checking in at the airport 180 minutes before the scheduled flight departure time. Online check in is allowed for flight with the airline on HKExpress official website page. It can be processed 2 days prior to departure time.
How to Book1. Visit Airpaz.com, or access the Airpaz application (Android/iOS) on your gadget. 2. Fill in the flight details in the flight search box. 3. Choose your preferred flight. 4. Fill in the passenger and contact information on the booking page. 5. Process your payment through the selected payment method. 6. Get your HKExpress flight e-itinerary in the My Booking page, or in your email.
How to PayThe payment for your HKExpress booking on Airpaz can be made via bank bank transfer, credit card, PayPal, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.
Company ProfileHKExpress operating with IATA code (UO) and ICAO code HKE, is a low cost carrier airline that flies domestic & international routes. The airline serves flights to destination cities all over the world from its main hub located in Hong Kong International Airport (HKG). Hong Kong Express Airways Limited is the owner of the trade name HKExpress. The company is lead by the CEO, Mr. Luo Cheng. The address of the head office is Hong Kong. HKExpress is a part of the U-FLY Alliance.
HistoryHKExpress operating with IATA code (UO) and ICAO code (HKE) is managed by Hong Kong Express Airways Limited. In 2004, this airline was founded. Across the years, HKExpress has grown remarkably and keep maintaining a trustworthy service for their loyal customers. HKExpress has been awarded 2016 Top 3 Best Low-Cost Airlines by Business Traveller Asia-Pacific Awards,2016 - 2020 The World’s Top 10 Safest Low-Cost Airlines for Perfect 7-Star Safety Rating by airlineratings.com,Gold Award in Best Global Recruitment Strategy by Asia Recruitment Awards in 2018.
Call CenterIf you have inquiries for the airline or are facing issues during your travel such as lost baggage or delayed flights, you can contact the airline. To contact the airline is by sending an email to firstname.lastname@example.org. The HKExpress customer service call center can be contacted on one of the following numbers :
|Hong Kong (Whatsapp Only)||(+852) 64507068|
|China Mainland||(+86) 02968791368|
|Thailand||(+66) 2 634 2552|
|Taiwan||(+886) 2 7751 6587|
|Japan||(+81) 120 427 730|
|South Korea||(+82) 808 775 393|
Live ChatAnother way is to access their live chat page here.
Facilities and ServicesHKExpress
Cabin BaggagePassengers of HKExpress are given a cabin baggage allowance included in their flight tickets. The the max size of the luggage put in the overhead cabin is 56 cm x 36 cm x 23 cm (L x W x H), while max weight of the baggage is 7 kg.
Checked BaggageHKExpress does not give free checked baggage allowance for the passengers.
Excess BaggageExtra checked baggage allowance weight can be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.
The standard seat size of the HKExpress Economy Class fare is 28"-30" seat pitch and 18" seat width.
Inflight EntertainmentHKExpress provides services and in-flight entertainment for the passengers while flying on their aircraft, such as magazine.
Inflight Free SnackDuring flights with HKExpress free snack/beverage is not provided.
Meal OrderPassengers can order meal to enjoy in their flight according to the availability. For the airline's meals and beverages menu, click here.
Privilege ProgramHKExpress has a privilege program for their loyal customers, and more information on it can be read here.
Web Check-inThrough the official website of HKExpress, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 2 days prior to scheduled departure time.
Airport Check-inAirport check in can be done in the HKExpress check-in counters 180 minutes before the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.
Kiosk Check-inKiosk check in service is not available for passengers of HKExpress.
App Check-inIt is possible for HKExpress passengers to check in through the airline’s official mobile (Android/iOS) app. To do so, download the HKExpress mobile application on their smartphone. The check in time is 48 hours before the departure time.
Terms and ConditionsHKExpress
For further information, read the Conditions of Carriage of HKExpress, click here.