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Check-in is available starting from 180 minutes
Available for Check-in Online
HKExpress airlines flight attendant image
HKExpress Airlines fleet image
HKExpress Airlines Economy Class seat image
HKExpress Airlines Inflight Entertainment image
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HKExpress Airlines privilege program image

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HKExpress (UO) is a low cost carrier airline operating domestic & international routes. The cabin baggage allowance provided by this airline is 7 kg and maximum dimension of 56 cm x 36 cm x 23 cm (L x W x H). The flight ticket fare does not include checked baggage allowance. Passenger can start checking in at the airport 180 minutes before the scheduled flight departure time. Online check in is allowed for flight with the airline on HKExpress official website page. It can be processed 2 days prior to departure time.

How to Book

1. Visit, or access the Airpaz application (Android/iOS) on your gadget. 2. Fill in the flight details in the flight search box. 3. Choose your preferred flight. 4. Fill in the passenger and contact information on the booking page. 5. Process your payment through the selected payment method. 6. Get your HKExpress flight e-itinerary in the My Booking page, or in your email.

How to Pay

The payment for your HKExpress booking on Airpaz can be made via bank bank transfer, credit card, PayPal, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.



Company Profile

HKExpress operating with IATA code (UO) and ICAO code HKE, is a low cost carrier airline that flies domestic & international routes. The airline serves flights to destination cities all over the world from its main hub located in Hong Kong International Airport (HKG). Hong Kong Express Airways Limited is the owner of the trade name HKExpress. The company is lead by the CEO, Mr. Luo Cheng. The address of the head office is Hong Kong. HKExpress is a part of the U-FLY Alliance.


HKExpress operating with IATA code (UO) and ICAO code (HKE) is managed by Hong Kong Express Airways Limited. In 2004, this airline was founded. Across the years, HKExpress has grown remarkably and keep maintaining a trustworthy service for their loyal customers. HKExpress has been awarded 2016 Top 3 Best Low-Cost Airlines by Business Traveller Asia-Pacific Awards,2016 - 2020 The World’s Top 10 Safest Low-Cost Airlines for Perfect 7-Star Safety Rating by,Gold Award in Best Global Recruitment Strategy by Asia Recruitment Awards in 2018.

Flight Attendant

HKExpress airlines flight attendant image
HKExpress cabin crew wears a uniform that is dominated by dark grey, purple, and white. For male flight attendants, they wear dark grey jacket, Peeks of purple are seen in the jacket’s lining and pocket, as well as around the collar and down the front of the short-sleeved white shirt with light grey-coloured trousers. For female flight attendants, they wear black dress with orange scraft and belt with silver skirt. The design itself represents their strong commitment to provide the best passengers' experience throughout the flight.


HKExpress Airlines fleet image
HKExpress operates using a number of aircrafts, all of which can be checked below:
Type Quantity
Airbus A320-200 8
Airbus A320neo 5
Airbus A321-200 11

Call Center

If you have inquiries for the airline or are facing issues during your travel such as lost baggage or delayed flights, you can contact the airline. To contact the airline is by sending an email to The HKExpress customer service call center can be contacted on one of the following numbers :
Country Phone
Hong Kong (Whatsapp Only) (+852) 64507068
China Mainland (+86) 02968791368
Thailand (+66) 2 634 2552
Taiwan (+886) 2 7751 6587
Japan (+81) 120 427 730
South Korea (+82) 808 775 393
USA (+1)-833-569-2316

Live Chat

Another way is to access their live chat page here.

Facilities and Services



Cabin Baggage

Passengers of HKExpress are given a cabin baggage allowance included in their flight tickets. The the max size of the luggage put in the overhead cabin is 56 cm x 36 cm x 23 cm (L x W x H), while max weight of the baggage is 7 kg.

Checked Baggage

HKExpress does not give free checked baggage allowance for the passengers.

Excess Baggage

Extra checked baggage allowance weight can be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


HKExpress Airlines Economy Class seat image

Economy Class

The standard seat size of the HKExpress Economy Class fare is 28"-30" seat pitch and 18" seat width.

Inflight Comfort

HKExpress Airlines Inflight Entertainment image

Inflight Entertainment

HKExpress provides services and in-flight entertainment for the passengers while flying on their aircraft, such as magazine.

Inflight Free Snack

During flights with HKExpress free snack/beverage is not provided.
HKExpress Airlines meals menu image
Meal Order
Passengers can order meal to enjoy in their flight according to the availability. For the airline's meals and beverages menu, click here.
HKExpress Airlines privilege program image

Privilege Program

HKExpress has a privilege program for their loyal customers, and more information on it can be read here.



Web Check-in

Through the official website of HKExpress, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 2 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the HKExpress check-in counters 180 minutes before the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check in service is not available for passengers of HKExpress.

App Check-in

It is possible for HKExpress passengers to check in through the airline’s official mobile (Android/iOS) app. To do so, download the HKExpress mobile application on their smartphone. The check in time is 48 hours before the departure time.

Terms and Conditions

For further information, read the Conditions of Carriage of HKExpress, click here.

Fare Rules

a. Cancellation and Refund

Flight tickets with the airline cannot be cancelled.

b. Reschedule

Changes such as reschedule can be made to the flight ticket by directly contacting the airline. For more information on HKExpress flight tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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