RwandAir

Free snack will be given on this trip
Check-in is available starting from 180 minutes
Online Check-in
RwandAir Flight Attendant Image
RwandAir Fleet Image
RwandAir Economy Seat Size Image
RwandAir Business Seat Size Image
RwandAir Entertainment Image
RwandAir Menu Meals Image
RwandAir Wifi Image
RwandAir Privilege Program Image

Last Updated:

Overview

RwandAir

Introduction

RwandAir (WB) is a full flight airline operating domestic & international routes. The airline provides the passenger with a cabin baggage allowance of 10 kg and maximum size of 15 lbs (L + W + H). The international route fare includes checked baggage allowance of 23 kg while the domestic route flight ticket fare also includes free checked baggage allowance of 23 kg. Passengers can start checking in at the airport 180 minutes prior to the flight departure time. Check in online is available for flight on RwandAir official website. It can be done 1 days before scheduled departure time.

How to Book

1. Go to Airpaz site, or open the Airpaz application (Android/iOS) on your gadget. 2. Fill in the flight details in the flight search box. 3. Choose your preferred flight. 4. Fill in the contact information and passenger details on the booking page. 5. Process payment through the selected method. 6. Find your RwandAir flight e-ticket in the My Booking page, or in your registered email.

How to Pay

The payment for your RwandAir ticket on Airpaz.com can be made via bank PayPal, credit card, bank transfer, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.

About

RwandAir

Company Profile

RwandAir which operates with IATA code (WB) and ICAO code RWD, is a full flight airline that flies domestic & international routes. The airline flies to destinations all over the world with its main hub located in Kigali International Airport (KGL), Cadjehoun Airport (COO). RwandAir Limited is the owner of the trade name RwandAir. The company is lead by the CEO, Yvonne Manzi Makolo. The address of the head office is Rwanda.

History

RwandAir which operates with IATA (WB) and ICAO (RWD) is operated under RwandAir Limited. In 2002, this airline was established. During its period of development, RwandAir is committed to satisfy more customers through the services it provides. This airline was first commenced on 27-04-2003.

Flight Attendant

RwandAir Flight Attendant Image
RwandAir cabin crew wears a uniform that is dominated by green and black. For male flight attendants, they wear white long sleeve with black suit and black tie and black trousers. For female flight attendants, they wear green long sleeve with black suit and green scarf with black skirt. This uniform exudes elegance, while providing the crew with maximum freedom of mobility in serving passengers. Apart from that, it also represents the airlines brand's identity perfectly.

Fleet

RwandAir Fleet Image
RwandAir operates using a number of aircrafts, all of which can be checked below:
Type Quantity
Airbus A330 – 300 1
Airbus A330 – 200 1
Boeing 737-800NG 4
Bombardier Q-400 Next Gen 2
Bombardier CRJ-900 NextGen 2
Boeing 737-700NG 2

Call Center

If you have any question for the airline or are facing issues during your flight such as lost baggage or delayed flights, you can contact the airline. To contact the airline is by sending an email to info@rwandair.com. The RwandAir call center can be contacted on one of the following phone numbers :
Country Phone
Rwanda (+250) 788 177 000 / +250 732 154 018
United Arab Emirates (+971) 43 555 013
South Africa +27 11 390 2162 / +27 11 289 8050 / 8080
United Kingdom +44 (0)1293 874 922
Israel +97235269654 / +97235269802

Live Chat

There is no live chat service for passengers of RwandAir.

Facilities and Services

RwandAir

Baggage

Cabin Baggage

Passengers flying with RwandAir are given a cabin baggage allowance included in their ticket fare. The max weight of the baggage is 10 kg, while the maximum dimension of the baggage put in the overhead cabin is 15 lbs (L + W + H).

Checked Baggage

Free checked baggage allowance is given to the passengers flying on RwandAir. Passengers are allowed to bring up to 23 kg of luggage on domestic flights, and 23 kg on international route.

Excess Baggage

Extra checked baggage allowance weight cannot be purchased on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

RwandAir Economy Seat Size Image

Economy Class

The standard seat size of the RwandAir Economy Class is 30"-32" pitch and 17" width.

RwandAir Business Seat Size Image

Business Class

The size of the standard seat for the Business Class in RwandAir is 36"-60" pitch and 22" width.

Inflight Comfort

RwandAir Entertainment Image

Inflight Entertainment

RwandAir provides services and in-flight entertainment for the passengers while flying on their aircraft, such as movie,TV show,game,music.

Inflight Free Snack

During flights with RwandAir free snack/beverage is provided.
RwandAir Menu Meals Image
Meal Order
Passengers can order meal to enjoy in their flight according to the availability. For the airline's meals and beverages menu, click here.
RwandAir Wifi Image

Inflight Wifi

RwandAir provides in-flight WiFi for the passengers.
RwandAir Privilege Program Image

Privilege Program

RwandAir has a privilege program for their customers, and more complete detail on it can be accessed here.

Check-in

RwandAir

Web Check-in

Passengers can check in online through the official website of RwandAir. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for RwandAir opens 180 minutes before the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

RwandAir does not provide kiosk check in services for the passengers.

App Check-in

RwandAir does not provide app check in services for the passengers.

Terms and Conditions

RwandAir
For the complete Terms and Conditions of RwandAir, click here.

Fare Rules

a. Cancellation and Refund

Tickets with the airline cannot be cancelled.

b. Reschedule

Changes such as reschedule may be made to the flight ticket by directly contacting the airline. For complete information on RwandAir flight tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

Our Airline Partners