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RwandAir logo


Check-in is available starting from 180 minutes

Free snack will be given on this trip

Online Check-in

Last Updated: March 4, 2021 11:02 AM




RwandAir (WB) is a low cost carrier airline operating domestic & international routes. The airline gives the passenger with a cabin baggage allowance of 7 kg and maximum dimension of 15 lbs (L + W + H). The passengers flying international route with RwandAir will get free checked baggage allowance of 23 kg, while the domestic flight passengers is provided with 23 kg. Airport check in time at the airport starts from 180 minutes before the scheduled flight departure time. Check in online is allowed for flight on RwandAir official website. It can be processed 1 days prior to departure time.

How to Book

1. Visit, or open the Airpaz application (Android/iOS) on your gadget. 2. Fill in the flight details in the flight search box. 3. Choose your perfect flight. 4. Fill in the passenger and contact information on the booking page. 5. Complete payment through the selected payment method. 6. Receive your RwandAir flight e-ticket in the My Booking page, or in your registered email.

How to Pay

The payment for your RwandAir ticket booking on can be made via bank credit card, PayPal, bank transfer, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.



Company Profile

RwandAir operating with IATA code (WB) and ICAO code RWD, is a low cost carrier airline that flies domestic & international routes. The airline serves flights to destinations all over the world with its main hub located in Kigali International Airport (KGL), Cadjehoun Airport (COO). RwandAir Limited is the owner of the trade name RwandAir. The leader of the company is Yvonne Manzi Makolo. The head office for the airline is located in Rwanda.


RwandAir which operates with IATA code (WB) and ICAO code (RWD) was first founded in 2002. The airline is managed by RwandAir Limited. Across the years, RwandAir has grown steadily and keep offering a trustworthy and credible service for their loyal passengers. This airline started its operation on 27-04-2003.

Flight Attendant

RwandAir Flight Attendant Image
RwandAir cabin crew wears a uniform that is dominated by green and black. For male flight attendants, they wear white long sleeve with black suit and black tie and black trousers. For female flight attendants, they wear green long sleeve with black suit and green scarf and black skirt. Besides a perfectly designed uniform, RwandAir cabin crew always put the passenger and their experience on the forefront.


RwandAir Fleet Image
RwandAir operates using a number of airplanes, all of which can be checked in the following table:
Type Quantity
Airbus A330 – 300 1
Airbus A330 – 200 1
Boeing 737-800NG 4
Bombardier Q-400 Next Gen 2
Bombardier CRJ-900 NextGen 2
Boeing 737-700NG 2

Call Center

If you have any question for the airline or are facing issues during your flight such as cancelled flights or lost baggage, you can contact the airline. One of the ways to contact the airline is by sending an email to The RwandAir call center can be contacted on one of the following numbers :
Country Phone
Rwanda (+250) 788 177 000 / +250 732 154 018
United Arab Emirates (+971) 43 555 013
South Africa +27 11 390 2162 / +27 11 289 8050 / 8080
United Kingdom +44 (0)1293 874 922
Israel +97235269654 / +97235269802

Live Chat

Live chat service is not available for passengers of RwandAir.

Facilities and Services



Cabin Baggage

Passengers using the service of RwandAir are given a cabin baggage allowance included in their flight tickets. The max weight of the luggage is 7 kg, while the maximum size of the baggage put in the overhead cabin is 15 lbs (L + W + H).

Checked Baggage

Free checked baggage allowance is available for the passengers flying on RwandAir. Passengers are allowed to bring up to 23 kg of baggage on domestic flights, and 23 kg on international flight.

Excess Baggage

Extra checked baggage allowance weight cannot be purchased on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


RwandAir Economy Seat Size Image

Economy Class

The standard seat size of the RwandAir Economy Class fare is 30"-32" pitch and 17" width.

RwandAir Business Seat Size Image

Business Class

The size of the standard seat for the Business Class in RwandAir is 36"-60" pitch and 22" width.

Inflight Comfort

RwandAir Entertainment Image

Inflight Entertainment

RwandAir provides services and in-flight entertainment for the passengers while flying on their aircraft, such as movie,TV show,game,music.

Inflight Free Snack

During flights with RwandAir free snack/beverage is provided.
RwandAir Menu Meals Image
Meal Order
Passengers can order beverage to enjoy during their flight according to the availability. For the airline's beverages and meals menu, click here.
RwandAir Wifi Image

Inflight Wifi

Inflight WiFi is available during flight with RwandAir.
RwandAir Privilege Program Image

Privilege Program

Privilege program is available for the loyal customers of RwandAir, and further detail on it can be read here.



Web Check-in

Through the official website of RwandAir, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Online check-in can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for RwandAir opens 180 minutes before the departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

RwandAir does not provide kiosk check in services for the passengers.

App Check-in

App check in service is not available for passengers of RwandAir.

Terms and Conditions


Fare Rules

a. Cancellation and Refund

Tickets with the airline may be cancelled and refunded.

b. Reschedule

Changes such as reschedule can be made to the ticket by directly contacting the airline. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

Available Airlines

Accepted Payment Methods: