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IntroductionHKExpress (UO) is a low cost carrier airline operating domestic & international routes. The airline gives the passengers with a cabin baggage allowance of 7 kg and maximum dimension of 56 cm x 36 cm x 23 cm (L x W x H). checked baggage allowance is not included in the ticket. Passengers can check in at the airport 180 minutes before the scheduled departure time. Online check in is allowed for flights with the airline on HKExpress official website page. It can be done 2 days prior to scheduled departure time.
How to Book1. Visit Airpaz site, or open the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger and contact details on the booking page. 5. Complete payment through the selected payment method. 6. Receive your HKExpress flight e-ticket in the My Booking page, or in your email.
How to PayPayment for your HKExpress booking on Airpaz.com can be made via bank PayPal, bank transfer, credit card, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.
Company ProfileHKExpress which operates with IATA code (UO) and ICAO code HKE, is a low cost carrier airline that flies domestic & international routes. The airline serves flights to destination cities all over the world from its main hub located in Hong Kong International Airport (HKG). Hong Kong Express Airways Limited is the owner of the trade name HKExpress. The leader of the company is Mr. Luo Cheng. The address of the head office is Hong Kong. HKExpress is a member of the U-FLY Alliance.
HistoryHKExpress which operates with IATA code (UO) and ICAO code (HKE) runs under the management of Hong Kong Express Airways Limited. The airline was first established in 2004. Across the years, HKExpress strives to serve their customers through the services it offers. HKExpress has been awarded 2016 Top 3 Best Low-Cost Airlines by Business Traveller Asia-Pacific Awards,2016 - 2020 The World’s Top 10 Safest Low-Cost Airlines for Perfect 7-Star Safety Rating by airlineratings.com,Gold Award in Best Global Recruitment Strategy by Asia Recruitment Awards in 2018.
Call CenterIf you have question for the airline or are facing any difficulty during your travel such as delayed flights or lost baggage, you can contact the airline. One of the ways to contact the airline is by sending an email to firstname.lastname@example.org. The HKExpress customer service call center can be contacted on one of the following numbers :
|Hong Kong (Whatsapp Only)||(+852) 64507068|
|China Mainland||(+86) 02968791368|
|Thailand||(+66) 2 634 2552|
|Taiwan||(+886) 2 7751 6587|
|Japan||(+81) 120 427 730|
|South Korea||(+82) 808 775 393|
Live ChatAnother way is to go to their live chat page here.
Facilities and ServicesHKExpress
Cabin BaggagePassengers using the service of HKExpress are given a cabin baggage allowance included in their flight tickets. The the max size of the baggage put in the overhead cabin is 56 cm x 36 cm x 23 cm (L x W x H), while max weight of the baggage is 7 kg.
Checked BaggageFree checked baggage allowance is not provided for the passengers flying on HKExpress.
Excess BaggageExcess checked baggage allowance weight can be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.
The size of the standard seat for the Economy Class fare in HKExpress is 28"-30" seat pitch and 18" seat width.
Inflight EntertainmentHKExpress provides services and in-flight entertainment for the passengers while flying on their aircraft, such as magazine.
Inflight Free SnackDuring flights with HKExpress free snack/beverage is not provided.
Meal OrderAccording to the availability, passengers can order food to enjoy during their flight. For the airline's meals and beverages menu, click here.
Privilege ProgramHKExpress has a privilege program for their customers, and more information on it can be checked here.
Web Check-inThrough the official website of HKExpress, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Online check-in can be done 2 days prior to scheduled departure time.
Airport Check-inAirport check in can be done in the HKExpress check-in counters 180 minutes before the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.
Kiosk Check-inThis service is not available for passengers flying with HKExpress.
App Check-inIt is possible for HKExpress passengers to check in through the airline’s official mobile (Android/iOS) application. To do this, download the HKExpress mobile application on their smartphone. The check in time is 48 hours before the departure time.
Terms and ConditionsHKExpress
For further information, read the Conditions of Carriage of HKExpress, click here.