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JAL Express logo

JAL Express

Check-in is available starting from 180 minutes

Online Check-in

Last Updated: November 25, 2020 5:31 AM


JAL Express


JAL Express (JC) is a low cost carrier airline operating domestic routes. The cabin baggage allowance provided by this airline is 10 kg and max dimension of 45cm x 35cm x 20cm (L x W x H). The ticket fare does not include free checked baggage allowance. Passengers can start checking in at the airport 180 minutes before the flight departure time. Check in online is available for flight on JAL Express official website

How to Book

1. Visit Airpaz site, or open the Airpaz application (Android/iOS) on your gadget. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the contact and passenger details on the booking page. 5. Process your payment through the selected method. 6. Find your JAL Express flight e-itinerary in the My Booking page, or in your registered email.

How to Pay

Payment for your JAL Express ticket on Airpaz can be made via bank credit card, bank transfer, PayPal, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.


JAL Express

Company Profile

JAL Express which operates with IATA code (JC) and ICAO code JEX, is a low cost carrier airline that flies domestic routes. The airline flies to destinations all over the world from its main hub located in Kagoshima Airport. Although the airline operates using the name JAL Express, it operates under Japan Air Commuter Co., Ltd. is the owner of the trade name JAL Express. The company is lead by the CEO, Kato Hiroki. The head office for the airline is located in Japan. JAL Express is a part of the OneWorld.


JAL Express operating with IATA (JC) and ICAO (JEX) was first established in 1983. The airline runs under the management of Japan Air Commuter Co., Ltd.. Across the years, JAL Express intended to satisfy their passengers by innovating its services. This airline began its operation on 10-12-1983. The first ever flight route was Amami - Kikaijima using Dornier 228.

Flight Attendant

Japan Air Commuter Flight Attendant Image
JAL Express cabin crew wears a uniform in Black and red. For male flight attendants, they wear White long sleeve with black suit, black vest and red tie with black trousers. For female flight attendants, they wear black formal suit with patterned red scarf and black skirt. The design itself has been perfectly laid out, which makes it easier for the crew to move around the cabin while providing passengers’ needs.


Japan Air Commuter Fleet Image
JAL Express operates using a number of aircrafts, all of which can be checked in the following table:
Type Quantity
ATR 42-600 7
ATR 72-600 2
Saab 340B 2

Call Center

If you have inquiry for the airline or are facing problems in the airport such as lost baggage or cancelled flights, you can contact the airline. The JAL Express customer service call center can be contacted on one of the following phone numbers :
Country Phone
Japan 0570-025-121

Live Chat

There is no live chat service for passengers of JAL Express.

Facilities and Services

JAL Express


Cabin Baggage

Passengers flying with JAL Express are given a cabin baggage allowance included in their ticket fare. The the max size of the luggage put in the cabin is 45cm x 35cm x 20cm (L x W x H), while maximum weight of the luggage is 10 kg.

Checked Baggage

Free checked baggage allowance is not available for the passengers flying on JAL Express.

Excess Baggage

Excess checked baggage allowance cannot be purchased on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Japan Air Commuter Economy Seat Size Image

Economy Class

The size of the standard seat for the Economy Class in JAL Express is 30" pitch 17"width.

Inflight Comfort

Japan Air Commuter Privilege Program Image

Privilege Program

JAL Express has a privilege program for their loyal customers, and more detail on it can be read here.


JAL Express

Web Check-in

Passengers cannot do online check-in through the official site of JAL Express.

Airport Check-in

Check-in counters for JAL Express opens 180 minutes before the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

JAL Express does not provide kiosk check in services for the passengers.

App Check-in

This service is not available for passengers flying with JAL Express.

Terms and Conditions

JAL Express

Fare Rules

a. Cancellation and Refund

Flight ticket with the airline can be cancelled and refunded.

b. Reschedule

Changes such as reschedule can be made to the flight ticket by directly contacting the airline. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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