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SmartWings logo


Check-in is available starting from 120 minutes

Last Updated: March 23, 2021 8:08 AM




SmartWings (QS) is a low cost carrier airline operating domestic & international routes. The airline gives the passengers with a cabin baggage allowance of 8 kg and maximum dimension of 56 cm x 45 cm x 25 cm (L x W x H). The flight ticket fare does not include checked baggage allowance. Passenger can start checking in at the airport 180 minutes before the flight departure time. There is no option to check in online with this airline.

How to Book

1. Visit, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the contact information and passenger details on the booking page. 5. Process your payment through the selected payment method. 6. Get your SmartWings flight e-itinerary in the My Booking page, or in your email.

How to Pay

Payment for your SmartWings ticket booking on Airpaz can be made via bank bank transfer, PayPal, credit card, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.



Company Profile

SmartWings which operates with IATA code (QS) and ICAO code TVS, is a low cost carrier airline that flies domestic & international routes. The airline serves flights to destinations all over the world from its main hub located in Václav Havel Airport (PRG). Although the airline operates using the name SmartWings, it is the trade name for Smartwings, a.s.. The company is lead by the CEO, Roman Vik. The address of the head office is Czech Republic.


SmartWings which operates with IATA (QS) and ICAO (TVS) runs under the management of Smartwings, a.s.. In 1997, this airline was established. Throughout the years, SmartWings has grown remarkably and keep providing a credible and trustworthy service for their customers. The milestone that has been obtained by the airline is in 2007, the company carried 2.2 million passengers,in 2014, it carried 4.3 million passengers,in December 2018, Travel Service was renamed to Smartwings, the name of its former low-cost subsidiary.

Flight Attendant

SmartWings Flight Attendant Image
SmartWings cabin crew wears a uniform in black. For female flight attendants, they wear black uniform dress with blue scarf with black stocking. The design itself represents SmartWings sense of purpose to deliver an excellent experience to their passengers during the flight.


SmartWings Fleet Image
SmartWings has a number of airplanes, all of which can be checked below:
Type Quantity
Boeing 737-700 2
Boeing 737-800 24
Boeing 737-900ER 2
Boeing 737 MAX 8 7

Call Center

If you have inquiry for the airline or are facing difficulties in the airport such as lost baggage or delayed flights, you can contact the airline. The SmartWings contact support can be contacted on one of the following numbers :
Country Phone
Czech Republic (+420) 284 000 612

Live Chat

SmartWings customer service does not support live chat.

Facilities and Services



Cabin Baggage

Passengers flying with SmartWings are given a cabin baggage allowance included in their flight tickets. The maximum weight of the luggage is 8 kg, and the max dimension of the baggage put in the overhead cabin is 56 cm x 45 cm x 25 cm (L x W x H).

Checked Baggage

Free checked baggage allowance is not available for the passengers flying on SmartWings.

Excess Baggage

Extra checked baggage allowance weight cannot be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


SmartWings Economy Seat Size Image

Economy Class

The size of the standard seat for the Economy Class in SmartWings is 30"-34" seat pitch and 18"seat width.

Inflight Comfort

Inflight Free Snack

During flights with SmartWings free snack/beverage is not provided.
SmartWings Menu Meals Image
Meal Order
According to the availability, passengers can order food to enjoy in their flight. For the airline's meals and beverages menu, click here.



Web Check-in

Through the official website of SmartWings, passengers can check in online. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 1 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the SmartWings check-in counters 180 minutes before the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check in service is not available for passengers of SmartWings.

App Check-in

SmartWings does not support app check in services for the passengers.

Terms and Conditions


Fare Rules

a. Cancellation and Refund

Ticket with the airline may be cancelled and refunded.

b. Reschedule

Changes such as reschedule may be made to the ticket by directly contacting the airline. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

Available Airlines

Accepted Payment Methods: