Check-in is available starting from 120 minutes
SmartWings Flight Attendant Image
SmartWings Fleet Image
SmartWings Economy Seat Size Image
SmartWings Menu Meals Image

Last Updated:




SmartWings (QS) is a low cost carrier airline operating domestic & international routes. The airline provides the passengers with a cabin baggage allowance of 8 kg and maximum size of 56 cm x 45 cm x 25 cm (L x W x H). Free checked baggage allowance is not included in the flight Airport check in time at the airport starts from 180 minutes prior to the scheduled flight departure time. Online check in is not available.

How to Book

1. Visit Airpaz website, or access the Airpaz application (Android/iOS) on your gadget. 2. Fill in the flight details in the flight search box. 3. Choose your perfect flight. 4. Fill in the passenger and contact details on the booking page. 5. Complete payment through the selected method. 6. Get your SmartWings flight e-ticket in the My Booking page, or in your email.

How to Pay

The payment for your SmartWings ticket on can be made via bank PayPal, bank transfer, credit card, and over the counter methods. For more complete information, visit Payment Guide page.



Company Profile

SmartWings operating with IATA code (QS) and ICAO code TVS, is a low cost carrier airline that flies domestic & international routes. The airline flies to destination cities all over the world with its main hub located in Václav Havel Airport (PRG). Smartwings, a.s. is the owner of the trade name SmartWings. The leader of the company is Roman Vik. The head office for the airline is located in Czech Republic.


SmartWings operating with IATA code (QS) and ICAO code (TVS) was founded in 1997. The airline runs under the management of Smartwings, a.s.. Across the years, SmartWings has grown remarkably and continues to provide a trustworthy and credible service for their customers. Today, the airline has successfully obtained in 2007, the company carried 2.2 million passengers,in 2014, it carried 4.3 million passengers,in December 2018, Travel Service was renamed to Smartwings, the name of its former low-cost subsidiary.

Flight Attendant

SmartWings Flight Attendant Image
SmartWings cabin crew wears a uniform that is dominated by black. For female flight attendants, they wear black uniform dress with blue scarf and black stocking. Apart from a perfectly designed uniform, SmartWings cabin crew always committed to exceed their passengers’ expectations by creating excellent flight services.


SmartWings Fleet Image
SmartWings has a number of airplanes, all of which can be seen below:
Type Quantity
Boeing 737-700 2
Boeing 737-800 24
Boeing 737-900ER 2
Boeing 737 MAX 8 7

Call Center

If you have any question for the airline or are facing any issue during your travel such as cancelled flights or lost baggage, you can contact the airline. The SmartWings customer service can be contacted on one of the following phone numbers :
Country Phone
Czech Republic (+420) 284 000 612

Live Chat

SmartWings customer service does not provide live chat.

Facilities and Services



Cabin Baggage

Passengers of SmartWings are given a cabin baggage allowance included in their ticket fare. The the maximum dimension of the luggage put in the overhead cabin is 56 cm x 45 cm x 25 cm (L x W x H), and maximum weight of the baggage is 8 kg.

Checked Baggage

Free checked baggage allowance is not provided for the passengers flying on SmartWings.

Excess Baggage

Extra checked baggage allowance weight cannot be purchased on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


SmartWings Economy Seat Size Image

Economy Class

The standard seat size of the SmartWings Economy Class is 30"-34" seat pitch and 18"seat width.

Inflight Comfort

Inflight Free Snack

During flights with SmartWings free snack/beverage is not provided.
SmartWings Menu Meals Image
Meal Order
According to the availability, passengers can order food to enjoy during their flight. For the airline's beverages and meals menu, click here.



Web Check-in

Through the official website of SmartWings, passengers can check in online. To do so, click here to go to the airline’s check-in page. Online check-in can be done 1 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the SmartWings check-in counters 180 minutes before the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

This service is not available for passengers flying with SmartWings.

App Check-in

SmartWings does not support app check in services for the passengers.

Terms and Conditions

For further information, read the Conditions of Carriage of SmartWings, click here.

Fare Rules

a. Cancellation and Refund

Flight tickets with the airline may be cancelled and refunded.

b. Reschedule

Changes such as reschedule may be made to the tickets by directly contacting the airline. For further information on SmartWings flight tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

Our Airline Partners