EasyJet UK

EasyJet UK

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Last Updated on 29 May 2020 04:41 (UTC +0)

Company Profile

EasyJet or EasyJet Airline Company Limited is a British low-cost airline based in London Luton Airport that was established in 1995. The airline operates under ICAO code EZY and IATA code U2. It operates not only domestic but also international routes, flying to 132 airports in 31 countries.To list some of the company’s international GB flight destinations are France, German, Greece, Sweden, and Switzerland. The low-cost model of the airline allows it to really grow. Currently not only is it known as the biggest low-cost airline, it is also named the best-value airline in the UK by Skyscanner in 2018. The airline’s growth can be attributed to the low flight cost that attracts customers. EasyJet also partners up with other airlines to better serve its passengers through long-haul connection or partner direct flights to other cities. Their newest airline partner is Virgin Atlantic, although they have also partnered up with Norwegian, WestJet, Thomas Cook, Corsair, La Compagnie, Loganair, Neos, and Gatwick Connect in their EasyJet Worldwide program.

History

EasyJest was established in 1995 by the Greek businessman, Stelios Haji-Ioannaou. It started flying with two leased Boeing 737-200 aircrafts in two routes: London Luton Airport to Glasgow and Edinburgh. In 1996 their first aircraft was delivered, allowing them to start their international flight route to Amsterdam. Despite having been operating for two years, until 1997 the airline actually had not operated their flights. All flights before October 1997 were operated by GB Airways and AirFoyle because they had not received Air Operator’s Certificate. In March 1998 EasyJet purchased 40% stake in TEA Basle, a Swiss charter airline. The airline was then renamed EasyJet Switzerland, as its first franchise. This purchase was followed in 2002 when they purchase its rival airline, Go Fly. Their acquisition of Go Fly almost doubled their Boeing 737-300 fleet, other than getting three new UK bases: Bristol Airport, East Midlands Airport, and London Stansted Airport. In the same year, EasyJet opened a new base at Gatwick Airport, followed by other bases in Germany, France, Italy and Spain. This helps the airline establish their market presence in the continental Europe. In 2007, it purchased another airline to expand its operation. This time it was the GB Airways, and EasyJet could establish a base at Manchester Airport. In June 2011, its eleventh base at the London Southend Airport was opened where it offers flights to Alicante, Barcelona, Amsterdam, Belfast, Malaga, Jersey, Faro, Palma de Majorca, and Ibiza. It was promoted to the FTSE 100 and launched its 100th route from Gatwick Airport, offering passengers direct flights from London to New York in March 2013. In 2017, it opened a new headquarter in Austria to operate after Brexit, and EasyJet also announced that it will lease 25 Airbus A320 previously used by Air Berlin. The aircrafts will be used to operate its European network, based at the Berlin-Tegel Airport.

Flight Attendant

All of the airline’s crew wear uniforms that incorporate its signature orange colour. The female flight attendants wear a sharp knee-length dress with an orange belt and a scarf that match, while the male flight attendants wear a set of sharp grey suit with an orange patterned tie. The uniform was designed in cooperation with ICW Incorporate Wear in 2013.

Fleet

Currently, EasyJet’s fleet is completely comprised of Airbus aircrafts ranging from the A319 to A321neo.
Type Quantity
Airbus A319-100 73
Airbus A320-200 57
Airbus A320neo 27
Airbus A321neo 6

Call Center

If you have questions for the airline or are facing issues during your flight such as lost baggage or delayed flights, you can contact the airline. There are various ways to contact EasyJet Customer Service, from the Live Chat feature in their website, to online form and through the Call Center. However, both the Live Chat and Call Center are only open from 8AM-8PM local time, depending where you contact them from. The airline contact support can be contacted on one of the following phone numbers:
Country Phone Number
United Kingdom 0330 365 5000
Austria 0820 320 950
Croatia 0601 90199
Denmark 458988 1032
France 0806 141141
Germany 0180 6060 606 (EUR 0.2 per landline, and 0.60 per call from mobile)
Switzerland 0848 282828
Netherlands 0900 040 1048
Rest of the world +44330 3655454

Live Chat

EasyJet UK customer service does not provide live chat.

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