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Cebgo

Check-in is available starting from 120 minutes
Available for Check-in Online
Cebgo Airlines flight attendant image
Cebgo Airlines fleet image
Cebgo Airlines Economy Class seat image
Cebgo Airlines meals menu image
Cebgo Airlines wifi image

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Overview

Cebgo

Introduction

Cebgo (DG) is a low cost carrier airline operating domestic routes. The cabin baggage allowance provided by this airline is 7 kg and max dimension of 36 cm x 23 cm x 56 cm (L x W x H). The fare does not include free checked baggage allowance. Airport check in time at the airport starts from 120 minutes before the scheduled departure time. Online check in is allowed for flight with the airline on Cebgo official website page. It can be done 7 days prior to flight departure time.

How to Book

1. Go to Airpaz site, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose your preferred flight. 4. Fill in the passenger and contact details on the booking page. 5. Complete payment through the selected payment method. 6. Find your Cebgo flight e-itinerary in the My Booking page, or in your registered email.

How to Pay

The payment for your Cebgo booking on Airpaz.com can be processed via bank credit card, PayPal, bank transfer, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.

About

Cebgo

Company Profile

Cebgo operating with IATA code (DG) and ICAO code SRQ, is a low cost carrier airline that flies domestic routes. The airline serves flights to destinations all over the world from its main hub located in Ninoy Aquino International Airport (MNL), Mactan-Cebu International Airport (CEB). The airline flies to Indonesia, Malaysia, Thailand, and Several destinations that the airlines fly to are Kuala Lumpur, Singapore, Bangkok. Although the airline operates using the name Cebgo, it is the trade name for Cebgo, Inc.. The leader of the company is Alexander G. Lao. The address of the head office is Philippines. Cebgo is a part of the Value Alliance.

History

Cebgo which operates with IATA (DG) and ICAO (SRQ) was first established in 1995. The airline is managed by Cebgo, Inc.. Across the years, Cebgo always tries its best to become one of the leading airlines in the future. Cebgo has won Philippines Consumer Excellence Award in 2009. The milestone that has been reached by the airline is was established as South East Asian Airlines (SEAir) in 1995. In February 2011, Tiger Airways Holdings Ltd., purchased shares of SEAir Inc and was renamed Tigerair Philippines Inc. on 7 June 2013. In January 2014, Cebu Pacific was acquiring the entirety of Tigerair Philippines and was rebranded as Cebgo to reflect Tigerair Philippines is a wholly owned subsidiary airline of Cebu Pacific in May 2015..

Flight Attendant

Cebgo Airlines flight attendant image
Cebgo cabin crew wears a uniform that is dominated by yellow. For male flight attendants, they wear yellow t-shirt, yellow hat, yellow sweater with jeans. For female flight attendants, they wear yellow t-shirt, scarf, hat with skirt jean. The design itself has been perfectly laid out, making it easier for the crew to move around the cabin while providing passengers’ needs.

Fleet

Cebgo Airlines fleet image
Cebgo has a number of airplanes, all of which can be checked in the following table:
Type Quantity
ATR 72-500 6
ATR 72-600 13

Call Center

If you have inquiries for the airline or are facing problems on your flight such as lost baggage or cancelled flights, you can directly contact the airline. The Cebgo contact support can be contacted on one of the following numbers :
Country Phone

Live Chat

Another way is to go to their live chat page here.

Facilities and Services

Cebgo

Baggage

Cabin Baggage

Passengers using the service of Cebgo are given a cabin baggage allowance included in their ticket fare. The max weight of the luggage is 7 kg, and the maximum dimension of the baggage put in the cabin is 36 cm x 23 cm x 56 cm (L x W x H).

Checked Baggage

Free checked baggage allowance is not provided for the passengers flying on Cebgo.

Excess Baggage

Excess checked baggage allowance weight can be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Cebgo Airlines Economy Class seat image

Economy Class

The standard seat size of the Cebgo Economy Class is 30" seat pitch and 17" seat width.

Inflight Comfort

Inflight Free Snack

During flights with Cebgo free snack/beverage is not provided.
Cebgo Airlines meals menu image
Meal Order
According to the availability, passengers can order beverage to enjoy during their flight. For the airline's beverages and meals menu, click here.
Cebgo Airlines wifi image

Inflight Wifi

Inflight WiFi is available during flight with Cebgo.

Check-in

Cebgo

Web Check-in

Through the official website of Cebgo, passengers can check in online. To do so, click here to go to the airline’s check-in page. Online check-in can be done 7 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Cebgo check-in counters 120 minutes prior to the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the Cebgo passengers, and could be accessed at the departure city airport according to the availability. For more information on this service, contact the airline customer service. The check in time is 8 hours before the departure time.

App Check-in

It is possible for Cebgo passengers to check in through the airline’s official mobile (Android/iOS) application. To do this, the passengers should download the Cebgo mobile application on their gadget. The check in time is 168 hours before the flight departure time.

Terms and Conditions

Cebgo
For the complete Terms and Conditions of Cebgo, click here.

Fare Rules

a. Cancellation and Refund

Tickets with the airline may not be cancelled.

b. Reschedule

Changes such as reschedule can be made to the flight tickets by directly contacting the airline. For further information on Cebgo tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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