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Cebgo logo

Cebgo

Check-in is available starting from 240 minutes

Online Check-in

Last Updated: May 29, 2020 6:40 AM

Overview

Cebgo

Introduction

Cebgo (DG) is a low cost carrier airline flying to domestic routes. The airline provides the passengers with a cabin baggage allowance of 7 kg and maximum dimension of 56 cm x 36 cm x 23 cm (L x W x H). The fare does not include free checked baggage allowance. Airport check in time at the airport starts from 240 minutes before the scheduled departure time. Online check in is available for flight on Cebgo official website page. It can be done 7 days prior to departure time.

How to Book

1. Visit Airpaz.com, or access the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the flight details in the flight search box. 3. Choose your perfect flight. 4. Fill in the contact detail and passenger information on the booking page. 5. Complete payment through the selected payment method. 6. Receive your Cebgo flight e-itinerary in the My Booking page, or in your registered email.

How to Pay

The payment for your Cebgo booking on Airpaz can be made via bank bank transfer, PayPal, credit card, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.

About

Cebgo

Company Profile

Cebgo which operates with IATA code (DG) and ICAO code CEB, is a low cost carrier airline that flies domestic routes. The airline flies to destinations all over the world with its main hub located in Ninoy Aquino International Airport (MNL), Mactan-Cebu International Airport (CEB). The airline flies to Indonesia, Malaysia, Thailand, and Some of the cities that the airlines fly to are Kuala Lumpur, Singapore, Bangkok. Although the airline operates using the name Cebgo, it operates under Cebgo, Inc is the owner of the trade name Cebgo. The leader of the company is Alexander G. Lao. The address of the head office is Philippines. Cebgo is a member of Value Alliance.

History

Cebgo which operates with IATA (DG) and ICAO (CEB) was established in 1995. The airline is operated under Cebgo, Inc. During its period of establishment, Cebgo continued to flourish its business by establishing a worthwhile and pleasant service for their passengers. Cebgo has won Philippines Consumer Excellence Award in 2009.

Flight Attendant

Cebgo Airlines flight attendant image
Cebgo cabin crew wears a uniform that is dominated by yellow. For male flight attendants, they wear yellow t-shirt, yellow hat, yellow sweater with jeans. For female flight attendants, they wear yellow t-shirt, scarf, hat and skirt jean. Apart from a exquisitely designed uniform, Cebgo cabin crew have gained a remarkable reputation for its excellent flight services and safety quality.

Fleet

Cebgo Airlines fleet image
Cebgo operates using a number of aircrafts, all of which can be checked in the following table:
Type Quantity
ATR 72-500 6
ATR 72-600 13

Call Center

If you have any inquiry for the airline or are facing any difficulty during your travel such as lost baggage or delayed flights, you can directly contact the airline. The Cebgo contact support can be contacted on one of the following numbers :
Country Phone
Philippines (+632)7020-888

Live Chat

Cebgo customer service does not support live chat.

Facilities and Services

Cebgo

Baggage

Cabin Baggage

Passengers flying with Cebgo are given a cabin baggage allowance included in their flight tickets. The max weight of the baggage is 7 kg, while the maximum size of the baggage put in the cabin is 56 cm x 36 cm x 23 cm (L x W x H).

Checked Baggage

Free checked baggage allowance is not provided for the passengers flying on Cebgo.

Excess Baggage

Excess checked baggage allowance weight can be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Cebgo Airlines Economy Class seat image

Economy Class

The size of the standard seat for the Economy Class in Cebgo is 16,5 inch.

Inflight Comfort

Inflight Free Snack

During flights with Cebgo free snack/beverage is not provided.
Cebgo Airlines meals menu image
Meal Order
Passengers can order food to enjoy in their flight according to the availability.For the airline's beverages and meals menu, click here.
Cebgo Airlines wifi image

Inflight Wifi

Cebgo provides inflight WiFi for the passengers.
Cebgo Airlines privilege program image

Privilege Program

Cebgo has a privilege program for their customers, and more complete detail on it can be accessed here.

Check-in

Cebgo

Web Check-in

Through the official website of Cebgo, passengers can check in online. To do so, click here to go to the airline’s check-in page. Online check-in can be done 7 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Cebgo check-in counters 240 minutes before the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Cebgo allows kiosk check-in services for the passengers, that can be accessed at the departure airport depending on the availability. For further information on this service, contact the airline customer service. The check in time is 4 hours prior to the scheduled departure time.

App Check-in

Check in through the airline’s official mobile (Android/iOS) app is possible. To do so, the passengers should download the Cebgo mobile application on their smartphone. The check in time is 168 hours before the departure time.

Terms and Conditions

Cebgo

For further information, read the Terms and Conditions of Cebgo, click here.

Fare Rules

a. Cancellation and Refund

Flight ticket with the airline may not be cancelled.

b. Reschedule

Changes such as reschedule may not be made for tickets of Cebgo. For complete information on Cebgo flight ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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