FireFly

FireFly

Order List

Free Cabin Baggage Allowance 7 kg

Available for Check-in Online

Check-in is available starting from 90 minutes

Firefly Airlines flight attendant image
Firefly Airlines fleet image
Firefly Airlines Economy Class seat image
Firefly Airlines meals menu image
Firefly Airlines privilege program image
Last Updated on 18 March 2022 07:21 (UTC +0)

Company Profile

FireFly which operates with IATA code (FY) and ICAO code FFM, is a low cost carrier airline that flies domestic & international routes. The airline serves flights to destinations all over the world with its main hub located in Sultan Abdul Aziz Shah Airport (SZB). FlyFirefly Sdn. Bhd. is the owner of the trade name FireFly. The company is lead by the CEO, Mr. Philip See. The address of the head office is Malaysia.

History

FireFly operating with IATA code (FY) and ICAO code (FFM) was established in 2007. The airline is managed by FlyFirefly Sdn. Bhd.. Across the years, FireFly has grown significantly and keep providing a trustworthy and credible service for their loyal customers. This airline began its operation on 03-04-2007. FireFly has been awarded best value airlines award in 2010.

Flight Attendant

FireFly cabin crew wears a uniform in orange, grey, white. For male flight attendants, they wear white shirt with list orange, grey vest and grey trousers. For female flight attendants, they wear orange dress with white belt with orange skirt, orange shoes. Besides a perfectly made uniform, FireFly cabin crew always committed to exceed their passengers’ expectations by offering excellent flight services.

Fleet

FireFly operates using a number of airplanes, all of which can be checked below:
Type Quantity
ATR 72-500 12
Boeing B737-800 3

Call Center

If you have question for the airline or are facing any problem in the airport such as cancelled flights or lost baggage, you can contact the airline. One of the ways to contact the airline is by sending an email to customer_care@fireflyz.com.my. The FireFly customer service call center can be contacted on one of the following numbers :
Country Phone
Singapore (+65) 3158 8279
Thailand (+66) 76 351 477
Malaysia +60 378 45 45 43

Live Chat

Another way is to go to their live chat page here.

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