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PAL Express logo

PAL Express

Check-in is available starting from 120 minutes

Online Check-in

Last Updated: June 29, 2020 9:40 AM

Overview

PAL Express

Introduction

PAL Express (2P) is a low cost carrier airline flying to domestic & international routes. The airline gives the passenger with a cabin baggage allowance of 7 kg and maximum size of 56 cm x 36 cm x 23 cm (Lx W xH). Check in time at the airport starts from 120 minutes before the flight departure time. Check in online is available for flights on PAL Express official website page. It can be done 1 days before scheduled departure time.

How to Book

1. Go to Airpaz site, or access the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the flight details in the flight search box. 3. Choose your perfect flight. 4. Fill in the contact and passenger details on the booking page. 5. Complete payment through the selected payment method. 6. Get your PAL Express flight e-ticket in the My Booking page, or in your email.

How to Pay

Payment for your PAL Express booking on Airpaz.com can be made via bank PayPal, credit card, bank transfer, and over the counter methods. For the complete information, visit Airpaz Payment Guide page.

About

PAL Express

Company Profile

PAL Express which operates with IATA code (2P) and ICAO code GAP, is a low cost carrier airline that flies domestic & international routes. The airline serves flights to destinations all over the world with its main hub located in Ninoy Aquino International Airport (MNL). Although the airline operates using the name PAL Express, it is the trade name for Air Philippines Corporation is the owner of the trade name PAL Express. The company is lead by the CEO, Bonifacio U. Sam. The address of the head office is Philippine.

History

PAL Express operating with IATA code (2P) and ICAO code (GAP) is managed by Air Philippines Corporation. The airline was founded in 1995. During its period of establishment, PAL Express continues to expand its business by establishing a worthwhile and enjoyable service for their loyal passengers. This airline began its operation on 01-02-1995. The first ever flight route was Iloilo (ILO) - Zamboanga (ZAM) using Boeing 737-200. PAL Express has won World’s Most Improved Airline of 2019,APEX 2019.

Flight Attendant

PAL Express flight attendant images
PAL Express cabin crew wears a uniform in black with flower scarf. For male flight attendants, they wear suit and black trousers. For female flight attendants, they wear suit and skirt. This uniform exudes elegance, while providing the crew with efficiency and comfort in serving passengers. Besides, it also embodies the airlines brand's image perfectly.

Fleet

PAL Express fleet image
PAL Express operates using a number of airplanes, all of which can be seen below:
Type Quantity
Airbus A321ceo 6
Airbus A320-200 6
Airbus A320-200 V1 1
Airbus A320-200 V2 5
De Havilland Canada Dash 8-400 NG 5

Call Center

If you have any question for the airline or are facing any problem during your travel such as lost baggage or cancelled flights, you can contact the airline. The PAL Express call center can be contacted on one of the following phone numbers :
Country Phone
Philippines (+632) 8855-8888
USA/Canada 1-800-435-9725
China 400-100-2752
Australia 02 9249 9900
United Kingdom +44 808- 164-9888
Japan 81-3-5157-4362
Hong Kong (852) 2301 - 9300

Live Chat

PAL Express customer service does not provide live chat.

Facilities and Services

PAL Express

Baggage

Cabin Baggage

Passengers using the service of PAL Express are provided a cabin baggage allowance included in their flight tickets. The maximum weight of the baggage is 7 kg, and the maximum size of the baggage put in the cabin is 56 cm x 36 cm x 23 cm (Lx W xH).

Checked Baggage

Free checked baggage allowance is available for the passengers flying on PAL Express.

Excess Baggage

Excess checked baggage allowance cannot be purchased on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

PAL Express economy seat images

Economy Class

The standard seat size of the PAL Express Economy Class is 32" pitch.

PAL Express business seat images

Business Class

The standard seat size of the PAL Express Business Class is 37" - 39" pitch.

Inflight Comfort

PAL Express entertaiment images

Inflight Entertainment

PAL Express provides services and in-flight entertainment for the passengers during flight on their aircraft, such as Movies,TV Shows,Music.
PAL Express wifi images

Inflight Wifi

In-flight WiFi is available during flight with PAL Express.
PAL Express privilege program images

Privilege Program

PAL Express has a privilege program for their customers, and more complete information on it can be read here.

Check-in

PAL Express

Web Check-in

Passengers can check in online through the official website of PAL Express. To do so, click here to go to the airline’s check-in page. Online check-in page can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for PAL Express opens 120 minutes prior to the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

PAL Express allows kiosk check-in services for the passengers, which may be accessed at the departure airport depending on the availability. For further information on this service, contact the airline call center. The check in time is 2 hours before the scheduled departure time.

App Check-in

It is possible for PAL Express passengers to check in through the airline’s official mobile (Android/iOS) application. To do this, the passengers should download the PAL Express mobile application on their handphone. The check in time is 24 hours before the flight departure time.

Terms and Conditions

PAL Express

For the complete Conditions of Carriage of PAL Express, click here.

Fare Rules

a. Cancellation and Refund

Flight ticket with the airline cannot be cancelled.

b. Reschedule

Changes such as reschedule may not be made for flight tickets of PAL Express. For further information on PAL Express flight tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

Available Airlines

Accepted Payment Methods: