PAL Express

Check-in is available starting from 120 minutes
Online Check-in
PAL Express flight attendant images
PAL Express fleet image
PAL Express economy seat images
PAL Express business seat images
PAL Express entertaiment images
PAL Express Menu Meals Image
PAL Express privilege program images

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Overview

PAL Express

Introduction

PAL Express (2P) is a low cost carrier airline operating domestic & international routes. The airline gives the passenger with a cabin baggage allowance of 7 kg and maximum size of 56 cm x 36 cm x 23 cm (Lx W xH). The flight ticket fare does not include checked baggage allowance. Check in time at the airport starts from 120 minutes before the scheduled departure time. Check in online is possible for flight on PAL Express official website page. It can be processed 1 days prior to flight departure time.

How to Book

1. Go to Airpaz.com, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the details in the flight search box. 3. Choose your preferred flight. 4. Fill in the passenger information and contact details on the booking page. 5. Process your payment through the selected method. 6. Find your PAL Express flight e-ticket in the My Booking page, or in your registered email.

How to Pay

Payment for your PAL Express booking on Airpaz can be made via bank PayPal, credit card, bank transfer, and over the counter methods. For the complete information, visit Airpaz Payment Guide page.

About

PAL Express

Company Profile

PAL Express operating with IATA code (2P) and ICAO code GAP, is a low cost carrier airline that flies domestic & international routes. The airline flies to destinations all over the world from its main hub located in Ninoy Aquino International Airport (MNL). PAL Express operates under Air Philippines Corporation. The company is lead by the CEO, Bonifacio U. Sam. The head office for the airline is located in Philippines.

History

PAL Express which operates with IATA (2P) and ICAO (GAP) is operated under Air Philippines Corporation. The airline was founded in 1995. Throughout the years, PAL Express continued to innovate its business by establishing a worthwhile and enjoyable service for their customers. This airline began its operation on 01-02-1995. The first ever flight route was Iloilo (ILO) - Zamboanga (ZAM) using Boeing 737-200. PAL Express has been awarded World’s Most Improved Airline of 2019,APEX 2019.

Flight Attendant

PAL Express flight attendant images
PAL Express cabin crew wears a uniform in black with flower scarf. For male flight attendants, they wear suit and black trousers. For female flight attendants, they wear suit with skirt. The design itself was exquisitely laid out, making the crew look more dashing.

Fleet

PAL Express fleet image
PAL Express operates using a number of airplanes, all of which can be checked in the following table:
Type Quantity
Airbus A321ceo 6
Airbus A320-200 6
Airbus A320-200 V1 1
Airbus A320-200 V2 5
De Havilland Canada Dash 8-400 NG 5

Call Center

If you have questions for the airline or are facing issues in the airport such as lost baggage or cancelled flights, you can directly contact the airline. One of the ways to contact the airline is by sending an email to wecare@pal.com.ph. The PAL Express customer service can be contacted on one of the following phone numbers :
Country Phone
Philippines (+63) 2 777 59 32
USA/Canada (+1)-800-435-9725
China (+86) 400-100-2752
Australia (+61) 2 9249 9900
United Kingdom (+44) 808- 164-9888
Japan (for International) (+81)-3-5157-4362
Japan (for Domestic) (+81) 570-783-483
Hong Kong (+852) 2301 - 9300

Live Chat

Another alternative is to access their live chat page here.

Facilities and Services

PAL Express

Baggage

Cabin Baggage

Passengers using the service of PAL Express are provided a cabin baggage allowance included in their flight tickets fare. The the maximum size of the baggage put in the overhead cabin is 56 cm x 36 cm x 23 cm (Lx W xH), and max weight of the luggage is 7 kg.

Checked Baggage

Free checked baggage allowance is not available for the passengers flying on PAL Express.

Excess Baggage

Excess checked baggage allowance weight cannot be bought on Airpaz.com. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

PAL Express economy seat images

Economy Class

The standard seat size of the PAL Express Economy Class is 31" - 32" seat pitch and 17"- 18" seat width.

PAL Express business seat images

Business Class

The standard seat size of the PAL Express Business Class fare is 42" seat pitch and 21" seat width.

Inflight Comfort

PAL Express entertaiment images

Inflight Entertainment

PAL Express provides services and in-flight entertainment for the passengers during flight on their aircraft, such as Movies,TV Shows,Music.

Inflight Free Snack

Free snack/beverage is not available during flights with PAL Express.
PAL Express Menu Meals Image
Meal Order
Passengers can order beverage to enjoy in their flight according to the availability. For the airline's meals and beverages menu, click here.
PAL Express privilege program images

Privilege Program

PAL Express has a privilege program for their customers, and more complete information on it can be accessed here.

Check-in

PAL Express

Web Check-in

Through the official website of PAL Express, passengers can check in online. To do so, click here to go to the airline’s check-in page. Web check-in can be done 1 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the PAL Express check-in counters 120 minutes before the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check in service is not available for passengers of PAL Express.

App Check-in

It is possible for PAL Express passengers to check in through the airline’s official mobile (Android/iOS) application. To do this, download the PAL Express mobile application on their mobile. The check in time is 24 hours before the flight departure time.

Terms and Conditions

PAL Express
For the complete Terms and Conditions of PAL Express, click here.

Fare Rules

a. Cancellation and Refund

Ticket with the airline cannot be cancelled.

b. Reschedule

Changes such as reschedule may not be made for flight tickets of PAL Express. For complete information on PAL Express ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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