PAL Express

Introduction

PAL Express (2P) is a low cost carrier airline operating domestic & international routes. The cabin baggage allowance provided by this airline is 7 kg and maximum dimension of 56 cm x 36 cm x 23 cm (Lx W xH). checked baggage allowance is not included in the ticket. Airport check in time at the airport starts from 120 minutes before the scheduled flight departure time. Check in online is available for flight with the airline on PAL Express official website page. It can be done 1 days prior to scheduled flight departure time.

How to Book

1. Go to Airpaz website, or access the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the contact detail and passenger information on the booking page. 5. Complete your payment through the selected method. 6. Receive your PAL Express flight e-itinerary in the My Booking page, or in your registered email.

How to Pay

Payment for your PAL Express booking on Airpaz can be processed via bank bank transfer, credit card, PayPal, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.

Company Profile

PAL Express operating with IATA code (2P) and ICAO code GAP, is a low cost carrier airline that flies domestic & international routes. The airline serves flights to destination cities all over the world with its main hub located in Ninoy Aquino International Airport (MNL). Air Philippines Corporation is the owner of the trade name PAL Express. The leader of the company is Bonifacio U. Sam. The head office for the airline is located in Philippines.

History

PAL Express which operates with IATA (2P) and ICAO (GAP) was founded in 1995. The airline runs under the management of Air Philippines Corporation. Across the years, PAL Express always strives to become one of the promising airlines in the future. This airline was first flown on 01-02-1995. The first ever flight route was Iloilo (ILO) - Zamboanga (ZAM) using Boeing 737-200. PAL Express has been awarded World’s Most Improved Airline of 2019,APEX 2019.

Flight Attendant

PAL Express cabin crew wears a uniform that is dominated by black with flower scarf. For male flight attendants, they wear suit and black trousers. For female flight attendants, they wear suit with skirt. The design itself represents PAL Express sense of purpose to provide and create an excellent service to their passengers during the flight.

Fleet

PAL Express has a number of aircrafts, all of which can be seen below:

Type	Quantity
Airbus A321ceo	6
Airbus A320-200	6
Airbus A320-200 V1	1
Airbus A320-200 V2	5
De Havilland Canada Dash 8-400 NG	5

Call Center

If you have questions for the airline or are facing issues in the airport such as cancelled flights or lost baggage, you can contact the airline. One of the ways to contact the airline is by sending an email to wecare@pal.com.ph. The PAL Express call center can be contacted on one of the following numbers :

Country	Phone
Philippines	(+63) 2 777 59 32
USA/Canada	(+1)-800-435-9725
China	(+86) 400-100-2752
Australia	(+61) 2 9249 9900
United Kingdom	(+44) 808- 164-9888
Japan (for International)	(+81)-3-5157-4362
Japan (for Domestic)	(+81) 570-783-483
Hong Kong	(+852) 2301 - 9300

Live Chat

Another way is to access their live chat page here.

Baggage

Web Check-in

Passengers can check in online through the official website of PAL Express. To do so, click here to go to the airline’s check-in page. Online check-in page can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for PAL Express opens 120 minutes before the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

PAL Express does not provide kiosk check in services for the passengers.

App Check-in

It is possible for PAL Express passengers to check in through the airline’s official mobile (Android/iOS) application. To do this, download the PAL Express mobile application on their mobile phone. The check in time is 24 hours before the scheduled flight departure time.

Fare Rules