Jeju Air

Check-in is available starting from 150 minutes
Jeju Air flight attendant image
Jeju Air fleet image
Jeju Air Economy Class seat image
Jeju Air Business Seat Size Image
Jeju Air Entertainment Image
Jeju Air inflight meals menu image
Jeju Air wifi image
Jeju Air privilege program image

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Overview

Jeju Air

Introduction

Jeju Air (7C) is a low cost carrier airline flying to domestic & international routes. The airline gives the passengers with a cabin baggage allowance of 10 kg and maximum dimension of 55 cm x 40 cm x 20 cm (L x W x H). The ticket fare does not include free checked baggage allowance. Airport check in time at the airport starts from 120 minutes before the scheduled departure time. Online check in is not available.

How to Book

1. Go to Airpaz site, or access the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger detail and contact information on the booking page. 5. Complete your payment through the selected payment method. 6. Find your Jeju Air flight e-ticket in the My Booking page, or in your registered email.

How to Pay

The payment for your Jeju Air booking on Airpaz can be processed via bank credit card, PayPal, bank transfer, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.

About

Jeju Air

Company Profile

Jeju Air operating with IATA code (7C) and ICAO code JJA, is a low cost carrier airline that flies domestic & international routes. The airline serves flights to destinations all over the world from its main hub located in Jeju International Airport (CJU), Gimpo International Airport (GMP) and Incheon International Airport (ICN). The airline flies to Indonesia, Malaysia, Thailand, and Some of the destinations that the airlines fly to are Kuala Lumpur, Singapore, Bangkok. Although the airline operates using the name Jeju Air, it is the trade name for Jeju Air Co., Ltd.. The leader of the company is Kim E-Bae. The head office for the airline is located in South Korea. Jeju Air is a part of Value Alliance.

History

Jeju Air operating with IATA (7C) and ICAO (JJA) was first founded in 2005. The airline is operated under Jeju Air Co., Ltd.. Throughout the years, Jeju Air always provides the best services for their loyal passengers to become one of the leading airlines in the future

Flight Attendant

Jeju Air flight attendant image
Jeju Air cabin crew wears a uniform in cream, white and light grey. For male flight attendants, they wear white shirt and orange tie with light grey trousers. For female flight attendants, they wear white shirt and orange tie and light grey trousers. This uniform exudes elegance, while providing the crew with maximum freedom of mobility in serving passengers. Besides, it also perfectly represents the airlines brand's identity.

Fleet

Jeju Air fleet image
Jeju Air operates using a number of airplanes, all of which can be checked below:
Type Quantity
Boeing 737-800 39

Call Center

If you have any inquiry for the airline or are facing any difficulty during your flight such as lost baggage or cancelled flights, you can directly contact the airline. To contact the airline is by sending an email to cyberdesk@jejuair.net. The Jeju Air contact support can be contacted on one of the following phone numbers :
Country Phone
Japan 0570-001132
South Korea 1599-1500

Live Chat

Another way is to go to their live chat page here.

Facilities and Services

Jeju Air

Baggage

Cabin Baggage

Passengers of Jeju Air are provided a cabin baggage allowance included in their flight tickets fare. The the max size of the luggage put in the overhead cabin is 55 cm x 40 cm x 20 cm (L x W x H), while max weight of the baggage is 10 kg.

Checked Baggage

Free checked baggage allowance is not provided for the passengers flying on Jeju Air.

Excess Baggage

Extra checked baggage allowance weight can be purchased on Airpaz.com. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Jeju Air Economy Class seat image

Economy Class

The standard seat size of the Jeju Air Economy Class is 32" pitch and 17" width.

Jeju Air Business Seat Size Image

Business Class

The size of the standard seat for the Business Class fare in Jeju Air is 36" pitch and 22" width.

Inflight Comfort

Jeju Air Entertainment Image

Inflight Entertainment

Jeju Air provides services and in-flight entertainment for the passengers during flight on their aircraft, such as game, radio.

Inflight Free Snack

During flights with Jeju Air free snack/beverage is not available.
Jeju Air inflight meals menu image
Meal Order
According to the availability, passengers can order meal to enjoy in their flight. For the airline's meals and beverages menu, click here.
Jeju Air wifi image

Inflight Wifi

Jeju Air provides in-flight WiFi for the passengers.
Jeju Air privilege program image

Privilege Program

Jeju Air has a privilege program for their loyal customers, and more complete information on it can be accessed here.

Check-in

Jeju Air

Web Check-in

Passengers of Jeju Air can’t check in online through the official website.

Airport Check-in

Airport check in can be done in the Jeju Air check-in counters 120 minutes before the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the Jeju Air passengers, and could be accessed at the departure airport according to the availability. For further information on this service, contact the airline customer service call center. The check in time is 2 hours before the departure time.

App Check-in

It is possible for Jeju Air passengers to check in through the airline’s official mobile (Android/iOS) app. To do this, the passengers should download the Jeju Air mobile application on their mobile. The check in time is 24 hours before the flight departure time.

Terms and Conditions

Jeju Air
For the complete Terms and Conditions of Jeju Air, click here.

Fare Rules

a. Cancellation and Refund

Tickets with the airline may be cancelled and refunded.

b. Reschedule

Changes such as reschedule may be made to the ticket by directly contacting the airline. For complete information on Jeju Air tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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