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Spring Airlines

Check-in is available starting from 120 minutes
Available for Check-in Online
Spring Airlines flight attendant image
Spring Airlines fleet image
Spring Airlines Economy Class seat image
Spring Airlines meals menu image
Spring Airlines Privilege Program image

Last Updated:

Overview

Spring Airlines

Introduction

Spring Airlines (9C) is a low cost carrier airline operating domestic & international routes. The airline provides the passengers with a cabin baggage allowance of 7 kg and maximum size of 20 cm x 30 cm x 40 cm (L x W x H). The fare does not include checked baggage allowance. Passengers can start checking in at the airport 120 minutes prior to the departure time. Online check in is possible for flight with the airline on Spring Airlines official website. It can be done 1 days prior to flight departure time.

How to Book

1. Visit Airpaz.com, or access the Airpaz application (Android/iOS) on your gadget. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the contact detail and passenger information on the booking page. 5. Complete your payment through the selected payment method. 6. Receive your Spring Airlines flight e-itinerary in the My Booking page, or in your registered email.

How to Pay

Payment for your Spring Airlines ticket booking on Airpaz can be made via bank credit card, bank transfer, PayPal, and over the counter methods. For the complete information, visit Airpaz Payment Guide page.

About

Spring Airlines

Company Profile

Spring Airlines which operates with IATA code (9C) and ICAO code CQH, is a low cost carrier airline that flies domestic & international routes. The airline flies to destination cities all over the world from its main hub located in Shanghai Pudong International Airport (PVG), Shanghai Hongqiao International Airport (SHA). The airline flies to Indonesia, Malaysia, Thailand, and Some cities that the airlines fly to are Kuala Lumpur, Singapore, Bangkok. Although the airline operates using the name Spring Airlines, it is the trade name for Spring Airlines Co Ltd. The company is lead by the CEO, Wang Yu. The address of the head office is China.

History

Spring Airlines which operates with IATA code (9C) and ICAO code (CQH) is operated under Spring Airlines Co Ltd. In 2004, this airline was founded. Throughout its journey, Spring Airlines continued to innovate its business by establishing a worthwhile and pleasant service for their loyal customers. This airline was first commenced on 18-07-2005. The first ever flight route was Shanghai (PVG) - Yantai (YNT) using Airbus A320. Spring Airlines has been awarded No.1 among Chinese mainland airlines in OAG's on-time performance report of 2017.

Flight Attendant

Spring Airlines flight attendant image
Spring Airlines cabin crew wears a uniform in white, pine and black. For male flight attendants, they wear white shirt and black tie and black trousers. For female flight attendants, they wear white shirt, pine vest and yellow scarf with pine skirt. The uniform itself represents Spring Airlines sense of purpose to deliver the best service to their passengers throughout the flight.

Fleet

Spring Airlines fleet image
Spring Airlines has a number of aircrafts, all of which can be seen below:
Type Quantity
Airbus A320-200 80
Airbus A320neo 7

Call Center

If you have questions for the airline or are facing problems during your flight such as lost baggage or cancelled flights, you can directly contact the airline. One of the ways to contact the airline is by sending an email to cs@ch.com. The Spring Airlines customer service call center can be contacted on one of the following phone numbers :
Country Phone
China (+86) 21 95524

Live Chat

There is no live chat service for passengers of Spring Airlines.

Facilities and Services

Spring Airlines

Baggage

Cabin Baggage

Passengers using the service of Spring Airlines are given a cabin baggage allowance included in their ticket fare. The the maximum dimension of the baggage put in the overhead cabin is 20 cm x 30 cm x 40 cm (L x W x H), and max weight of the luggage is 7 kg.

Checked Baggage

Free checked baggage allowance is not provided for the passengers flying on Spring Airlines.

Excess Baggage

Excess checked baggage allowance weight can be purchased on Airpaz.com. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Spring Airlines Economy Class seat image

Economy Class

The size of the standard seat for the Economy Class fare in Spring Airlines is 17 inch.

Inflight Comfort

Inflight Free Snack

During flights with Spring Airlines free snack/beverage is not available.
Spring Airlines meals menu image
Meal Order
Passengers can order food to enjoy in their flight according to the availability. For the airline's meals and beverages menu, click here.
Spring Airlines Privilege Program image

Privilege Program

Spring Airlines has a privilege program for their loyal customers, and more complete detail on it can be read here.

Check-in

Spring Airlines

Web Check-in

Through the official website of Spring Airlines, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Online check-in page can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Spring Airlines opens 120 minutes prior to the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Spring Airlines provides kiosk check-in services for the passengers, which could be accessed at the departure airport depending on the availability. For further information on this service, contact the airline customer service call center. The check in time is 2 hours prior to the scheduled departure time.

App Check-in

App check in service is not available for passengers of Spring Airlines.

Terms and Conditions

Spring Airlines
For the complete Conditions of Carriage of Spring Airlines, click here.

Fare Rules

a. Cancellation and Refund

Flight ticket with the airline cannot be cancelled.

b. Reschedule

Changes such as reschedule may be made to the flight tickets by directly contacting the airline. For complete information on Spring Airlines flight ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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