In continue of giving the best service and safety for all travelers, Airpaz adheres government's policies from all around the world. Hereby, Airpaz encourages our beloved travelers to cooperate by following our policy. For more information, please click here .

Chengdu Air logo

Chengdu Air

Check-in is available starting from 150 minutes

Free snack will be given on this trip

Last Updated: May 29, 2020 3:21 AM

Overview

Chengdu Air

Introduction

Chengdu Air (EU) is a full flight airline flying to domestic & international routes. The cabin baggage allowance given by this airline is 5 kg and maximum dimension of 20 cm x 40 cm x 55 cm (L x W x H). The passengers flying international route with Chengdu Air will get checked baggage allowance of 20 kg, while the domestic flight passengers is provided with 20 kg. Passengers can start checking in at the airport 150 minutes before the scheduled flight departure time. The airline does not provide online check in services.

How to Book

1. Go to Airpaz.com, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger information and contact details on the booking page. 5. Process your payment through the selected payment method. 6. Get your Chengdu Air flight e-itinerary in the My Booking page, or in your registered email.

How to Pay

The payment for your Chengdu Air ticket on Airpaz.com can be made via bank bank transfer, PayPal, credit card, and over the counter methods. For a complete information, visit Airpaz.com Payment Guide page.

About

Chengdu Air

Company Profile

Chengdu Air operating with IATA code (EU) and ICAO code UEA, is a full flight airline that flies domestic & international routes. The airline serves flights to destinations all over the world from its main hub located in Chengdu Shuangliu International Airport (CTU). The airline flies to Indonesia, Malaysia, Thailand, and Several cities that the airlines fly to are Kuala Lumpur, Singapore, Bangkok. Although the airline operates using the name Chengdu Air, it operates under Chengdu Airlines Co Ltd. The leader of the company is Li Haiying. The address of the head office is China.

History

Chengdu Air which operates with IATA (EU) and ICAO (UEA) was founded in 2004. The airline runs under the management of Chengdu Airlines Co Ltd. Over the years, Chengdu Air aspire to serve more customers through the services it offers. Chengdu Air has been awarded CAPSE Civil Aviation Service Summit 2019,Chinese Culture Management Association 2018,Alibaba Group 2018 and All-China Federation of Trade Unions 2002.

Flight Attendant

Chengdu Airlines flight attendant image
Chengdu Air cabin crew wears a uniform that is dominated by dark blue and black. For male flight attendants, they wear oriental style modern shirt with dark blue or black color with dark blue or black trousers. For female flight attendants, they wear oriental style modern shirt with dark blue or black color with colorful stripes, belts and patterned chinese armband cloth with dark blue or black skirt. The design itself represents Chengdu Air sense of purpose to deliver the best service to their passengers during the flight.

Fleet

Chengdu Airlines fleet image
Chengdu Air operates using a number of aircrafts, all of which can be checked below:
Type Quantity
Airbus A319-100 4
Airbus A320-200 30
Comac ARJ21-700 9

Call Center

If you have question for the airline or are facing any problem in the airport such as lost baggage or cancelled flights, you can contact the airline. To contact the airline is by sending an email to fwzl@cdal.com.cn. The Chengdu Air contact support can be contacted on one of the following numbers :
Country Phone
China +86 28 66668888

Live Chat

Chengdu Air customer service does not provide live chat.

Facilities and Services

Chengdu Air

Baggage

Cabin Baggage

Passengers of Chengdu Air are given a cabin baggage allowance included in their ticket fare. The maximum weight of the luggage is 5 kg, while the maximum size of the baggage put in the overhead cabin is 20 cm x 40 cm x 55 cm (L x W x H).

Checked Baggage

Chengdu Air provides free checked baggage allowance for the passengers. Passengers are allowed to check in up to 20 kg of luggage on domestic flights, and 20 kg on international flight.

Excess Baggage

Extra checked baggage allowance weight can be purchased on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Chengdu Airlines Economy Class seat image

Economy Class

The size of the standard seat for the Economy Class in Chengdu Air is 18 inch.

Inflight Comfort

Inflight Free Snack

During flights with Chengdu Air free snack/beverage is provided.
Chengdu Airlines menu meals image
Meal Order
Passengers can order beverage to enjoy during their flight according to the availability.For the airline's meals and beverages menu, click here.
Chengdu Airlines Privilege Program image

Privilege Program

Privilege program is available for the loyal customers of Chengdu Air, and more complete detail on it can be checked here.

Check-in

Chengdu Air

Web Check-in

Through the official website of Chengdu Air, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Online check-in page can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Chengdu Air opens 150 minutes before the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check in service is not available for passengers of Chengdu Air.

App Check-in

Chengdu Air does not provide app check in services for the passengers.

Terms and Conditions

Chengdu Air

For the complete Terms and Conditions of Chengdu Air, click here.

Fare Rules

a. Cancellation and Refund

Flight ticket with the airline may not be cancelled.

b. Reschedule

Changes such as reschedule can be made to the flight ticket by directly contacting the airline. For complete information on Chengdu Air flight ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

Airpaz Airline Partners

Accepted Payment Methods: