Chengdu Air

Free snack will be given on this trip
Check-in is available starting from 150 minutes
Chengdu Airlines flight attendant image
Chengdu Airlines fleet image
Chengdu Airlines Economy Class seat image
Chengdu Airlines menu meals image
Chengdu Airlines Privilege Program image

Last Updated:

Overview

Chengdu Air

Introduction

Chengdu Air (EU) is a full flight airline operating domestic & international routes. The cabin baggage allowance provided by this airline is 5 kg and maximum dimension of 20 cm x 40 cm x 55 cm (L x W x H). The international route ticket fare includes free checked baggage allowance of 20 kg while the domestic route ticket fare includes free checked baggage allowance of 20 kg. Passengers can check in at the airport 150 minutes before the flight departure time. Online check in is not available.

How to Book

1. Visit Airpaz website, or open the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the details in the flight search box. 3. Choose your preferred flight. 4. Fill in the passenger detail and contact information on the booking page. 5. Process your payment through the selected method. 6. Receive your Chengdu Air flight e-itinerary in the My Booking page, or in your email.

How to Pay

The payment for your Chengdu Air booking on Airpaz.com can be made via bank bank transfer, PayPal, credit card, and over the counter methods. For a complete information, visit Airpaz.com Payment Guide page.

About

Chengdu Air

Company Profile

Chengdu Air operating with IATA code (EU) and ICAO code UEA, is a full flight airline that flies domestic & international routes. The airline serves flights to destination cities all over the world with its main hub located in Chengdu Shuangliu International Airport (CTU). The airline flies to Indonesia, Malaysia, Thailand, and Some of the cities that the airlines fly to are Kuala Lumpur, Singapore, Bangkok. Chengdu Airlines Co Ltd is the owner of the trade name Chengdu Air. The leader of the company is Li Haiying. The address of the head office is China.

History

Chengdu Air operating with IATA (EU) and ICAO (UEA) was first established in 2004. The airline runs under the management of Chengdu Airlines Co Ltd. Across the years, Chengdu Air continues to innovate its business by maintaining a worthwhile and enjoyable service for their loyal passengers. Chengdu Air has been awarded CAPSE Civil Aviation Service Summit 2019,Chinese Culture Management Association 2018,Alibaba Group 2018 and All-China Federation of Trade Unions 2002.

Flight Attendant

Chengdu Airlines flight attendant image
Chengdu Air cabin crew wears a uniform that is dominated by dark blue and black. For male flight attendants, they wear oriental style modern shirt with dark blue or black color and dark blue or black trousers. For female flight attendants, they wear oriental style modern shirt with dark blue or black color with colorful stripes, belts and patterned chinese armband cloth and dark blue or black skirt. Besides a exquisitely designed uniform, Chengdu Air cabin crew always committed to exceed their passengers’ expectations by offering excellent flight services.

Fleet

Chengdu Airlines fleet image
Chengdu Air operates using a number of airplanes, all of which can be seen below:
Type Quantity
Airbus A319-100 4
Airbus A320-200 30
Comac ARJ21-700 9

Call Center

If you have any question for the airline or are facing difficulties during your flight such as delayed flights or lost baggage, you can directly contact the airline. To contact the airline is by sending an email to fwzl@cdal.com.cn. The Chengdu Air call center can be contacted on one of the following phone numbers :
Country Phone
China +86 28 66668888

Live Chat

Chengdu Air customer service does not support live chat.

Facilities and Services

Chengdu Air

Baggage

Cabin Baggage

Passengers using the service of Chengdu Air are given a cabin baggage allowance included in their flight tickets fare. The the max dimension of the luggage put in the overhead cabin is 20 cm x 40 cm x 55 cm (L x W x H), and maximum weight of the baggage is 5 kg.

Checked Baggage

Free checked baggage allowance is given to the passengers flying on Chengdu Air. Passengers are allowed to bring up to 20 kg of baggage on domestic flights, and 20 kg on international route.

Excess Baggage

Excess checked baggage allowance weight can be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Chengdu Airlines Economy Class seat image

Economy Class

The size of the standard seat for the Economy Class fare in Chengdu Air is 18 inch.

Inflight Comfort

Inflight Free Snack

Free snack/beverage is provided during flights with Chengdu Air.
Chengdu Airlines menu meals image
Meal Order
Passengers can order beverage to enjoy in their flight according to the availability. For the airline's meals and beverages menu, click here.
Chengdu Airlines Privilege Program image

Privilege Program

Privilege program is available for the loyal customers of Chengdu Air, and more complete detail on it can be read here.

Check-in

Chengdu Air

Web Check-in

Through the official website of Chengdu Air, passengers can check in online. To do so, click here to go to the airline’s check-in page. Online check-in can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Chengdu Air opens 150 minutes prior to the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

This service is not available for passengers flying with Chengdu Air.

App Check-in

App check in service is not available for passengers of Chengdu Air.

Terms and Conditions

Chengdu Air
For the complete Conditions of Carriage of Chengdu Air, click here.

Fare Rules

a. Cancellation and Refund

Ticket with the airline may not be cancelled.

b. Reschedule

Changes such as reschedule may be made to the flight ticket by directly contacting the airline. For more complete information on Chengdu Air tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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