Loong Air

Check-in is available starting from 120 minutes
Loong Air fleet attendant image
Loong Air fleet image
Loong Air Economy Class seat image
Loong Air meals menu image

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Overview

Loong Air

Introduction

Loong Air (GJ) is a low cost carrier airline operating domestic & international routes. The airline gives the passenger with a cabin baggage allowance of 5 kg and maximum dimension of 20 cm × 40 cm × 55 cm (L x W x H). The international route fare includes checked baggage allowance of 20 kg while the domestic route ticket fare includes checked baggage allowance of 20 kg. Check in time at the airport starts from 120 minutes before the departure time. There is no option to check in online with this airline.

How to Book

1. Visit Airpaz site, or open the Airpaz application (Android/iOS) on your gadget. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the contact information and passenger details on the booking page. 5. Process your payment through the selected method. 6. Find your Loong Air flight e-ticket in the My Booking page, or in your registered email.

How to Pay

The payment for your Loong Air ticket on Airpaz.com can be made via bank bank transfer, credit card, PayPal, and over the counter methods. For more complete information, visit Airpaz.com Payment Guide page.

About

Loong Air

Company Profile

Loong Air operating with IATA code (GJ) and ICAO code CDC, is a low cost carrier airline that flies domestic & international routes. The airline serves flights to destinations all over the world from its main hub located in Hangzhou Xiaoshan International Airport (HGH). Loong Air operates under Zhejiang Loong Airlines Co Ltd. The leader of the company is Liu Qihong. The head office for the airline is located in China.

History

Loong Air operating with IATA code (GJ) and ICAO code (CDC) was established in 2012. The airline is operated under Zhejiang Loong Airlines Co Ltd. Over the years, Loong Air has grown steadily and continues to provide a credible and trustworthy service for their passengers. This airline was first commenced on 29-12-2013. The first ever flight route was Hangzhou (HGH) - Chongqing (CKG) using Airbus A320. Loong Air has been awarded Best Airline of Xiaoshan District 2018.

Flight Attendant

Loong Air fleet attendant image
Loong Air cabin crew wears a uniform that is dominated by pink and grey. For male flight attendants, they wear grey shirt with pink blazer with grey trousers. For female flight attendants, they wear pink shirt with grey blazer or grey shirt with pink blazer and pink scarf with grey skirt. The uniform itself represents their strong passion to deliver a remarkable experience for its passengers during the flight.

Fleet

Loong Air fleet image
Loong Air operates using a number of aircrafts, all of which can be seen in the following table:
Type Quantity
Airbus A320-200 28
Airbus A320neo 12

Call Center

If you have any inquiry for the airline or are facing problems during your flight such as lost baggage or delayed flights, you can contact the airline. To contact the airline is by sending an email to FFP@loongair.cn. The Loong Air customer service call center can be contacted on one of the following numbers :
Country Phone
China +86 571 8999 9999

Live Chat

Loong Air customer service does not support live chat.

Facilities and Services

Loong Air

Baggage

Cabin Baggage

Passengers flying with Loong Air are provided a cabin baggage allowance included in their flight tickets fare. The the max size of the baggage put in the cabin is 20 cm × 40 cm × 55 cm (L x W x H), while max weight of the baggage is 5 kg.

Checked Baggage

Free checked baggage allowance is given to the passengers flying on Loong Air. Passengers are allowed to bring up to 20 kg of luggage on domestic routes, and 20 kg on international flights.

Excess Baggage

Excess checked baggage allowance weight can be bought on Airpaz.com. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Loong Air Economy Class seat image

Economy Class

The size of the standard seat for the Economy Class in Loong Air is 18 inch.

Inflight Comfort

Inflight Free Snack

Free snack/beverage is not available during flights with Loong Air.
Loong Air meals menu image
Meal Order
Passengers can order meal to enjoy during their flight according to the availability. For the airline's beverages and meals menu, click here.

Check-in

Loong Air

Web Check-in

Passengers of Loong Air cannot do web check-in through the website.

Airport Check-in

Airport check in can be done in the Loong Air check-in counters 120 minutes before the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Loong Air provides kiosk check-in services for the passengers, that could be accessed at the departure city airport according to the availability. For more information on this service, contact the airline. The check in time is 2 hours prior to the departure time.

App Check-in

Loong Air does not support app check in services for the passengers.

Terms and Conditions

Loong Air
For further information, read the Conditions of Carriage of Loong Air, click here.

Fare Rules

a. Cancellation and Refund

Tickets with the airline can be cancelled and refunded.

b. Reschedule

Changes such as reschedule cannot be made for flight tickets of Loong Air. For further information on Loong Air tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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