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Loong Air logo

Loong Air

Check-in is available starting from 120 minutes

Last Updated: June 25, 2020 6:37 AM

Overview

Loong Air

Introduction

Loong Air (GJ) is a low cost carrier airline flying to domestic & international routes. The cabin baggage allowance provided by this airline is 5 kg and max dimension of 20 cm × 40 cm × 55 cm (L x W x H). The passengers flying international route with Loong Air will get free checked baggage allowance of 20 kg, while the domestic flight passengers is provided with 20 kg. Passengers can check in at the airport 120 minutes prior to the flight departure time. Online check in is not available.

How to Book

1. Visit Airpaz website, or open the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the contact and passenger information on the booking page. 5. Process your payment through the selected payment method. 6. Find your Loong Air flight e-ticket in the My Booking page, or in your registered email.

How to Pay

Payment for your Loong Air ticket booking on Airpaz.com can be processed via bank PayPal, credit card, bank transfer, and over the counter methods. For a complete information, visit Airpaz.com Payment Guide page.

About

Loong Air

Company Profile

Loong Air operating with IATA code (GJ) and ICAO code CDC, is a low cost carrier airline that flies domestic & international routes. The airline serves flights to destination cities all over the world from its main hub located in Hangzhou Xiaoshan International Airport (HGH). Although the airline operates using the name Loong Air, it operates under Zhejiang Loong Airlines Co Ltd. The leader of the company is Liu Qihong. The head office for the airline is located in China.

History

Loong Air which operates with IATA (GJ) and ICAO (CDC) was first established in 2012. The airline is managed by Zhejiang Loong Airlines Co Ltd. During its period of development, Loong Air always gives the best services for their loyal customers to become one of the favored airlines in the future. This airline started its operation on 29-12-2013. The first ever flight route was Hangzhou (HGH) - Chongqing (CKG) using Airbus A320. Loong Air has been awarded Best Airline of Xiaoshan District 2018.

Flight Attendant

Loong Air fleet attendant image
Loong Air cabin crew wears a uniform that is dominated by pink and grey. For male flight attendants, they wear grey shirt with pink blazer with grey trousers. For female flight attendants, they wear pink shirt with grey blazer or grey shirt with pink blazer and pink scarf with grey skirt. The uniform itself was designed perfectly, making it easier for the crew to move around the cabin while serving the passengers.

Fleet

Loong Air fleet image
Loong Air has a number of aircrafts, all of which can be seen in the following table:
Type Quantity
Airbus A320-200 28
Airbus A320neo 12

Call Center

If you have inquiry for the airline or are facing any difficulty in the airport such as delayed flights or lost baggage, you can directly contact the airline. To contact the airline is by sending an email to FFP@loongair.cn. The Loong Air customer service can be contacted on one of the following phone numbers :
Country Phone
China +86 571 8999 9999

Live Chat

Live chat service is not available for passengers of Loong Air.

Facilities and Services

Loong Air

Baggage

Cabin Baggage

Passengers flying with Loong Air are given a cabin baggage allowance included in their flight tickets fare. The max weight of the luggage is 5 kg, while the max dimension of the baggage put in the overhead cabin is 20 cm × 40 cm × 55 cm (L x W x H).

Checked Baggage

Loong Air provides free checked baggage allowance for the passengers. Passengers are allowed to bring up to 20 kg of luggage on domestic route, and 20 kg on international flight.

Excess Baggage

Excess checked baggage allowance can be purchased on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Loong Air Economy Class seat image

Economy Class

The standard seat size of the Loong Air Economy Class fare is 18 inch.

Inflight Comfort

Inflight Free Snack

Free snack/beverage is not available during flights with Loong Air.
Loong Air meals menu image
Meal Order
Passengers can order beverage to enjoy during their flight according to the availability.For the airline's meals and beverages menu, click here.

Check-in

Loong Air

Web Check-in

Passengers of Loong Air can’t do web check-in through the website.

Airport Check-in

Check-in counters for Loong Air opens 120 minutes prior to the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the Loong Air passengers, and could be accessed at the departure city airport according to the availability. For further information on this service, contact the airline customer service. The check in time is 2 hours before the scheduled flight departure time.

App Check-in

Loong Air does not support app check in services for the passengers.

Terms and Conditions

Loong Air

For further information, read the Terms and Conditions of Loong Air, click here.

Fare Rules

a. Cancellation and Refund

Tickets with the airline may be cancelled and refunded.

b. Reschedule

Changes such as reschedule may not be made for flight ticket of Loong Air. For complete information on Loong Air flight ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

Available Airlines

Accepted Payment Methods: