Air India Express

Free snack will be given on this trip
Check-in is available starting from 180 minutes
Online Check-in

Last Updated:

Overview

Air India Express

Introduction

Air India Express (IX) is a low cost carrier airline flying to domestic & international routes. The cabin baggage allowance provided by this airline is 7 kg and maximum dimension of 62 inches (L + W + H). The domestic route fare includes free checked baggage allowance of 25 kg. Check in time at the airport starts from 180 minutes before the departure time. Check in online is available for flight with the airline on Air India Express official website page. It can be processed 1 days before scheduled flight departure time.

How to Book

1. Visit Airpaz website, or access the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the details in the flight search box. 3. Choose your preferred flight. 4. Fill in the contact information and passenger details on the booking page. 5. Complete your payment through the selected method. 6. Receive your Air India Express flight e-itinerary in the My Booking page, or in your registered email.

How to Pay

The payment for your Air India Express ticket on Airpaz.com can be made via bank bank transfer, PayPal, credit card, and over the counter methods. For the complete information, visit Airpaz.com Payment Guide page.

About

Air India Express

Company Profile

Air India Express operating with IATA code (IX) and ICAO code AXB, is a low cost carrier airline that flies domestic & international routes. The airline serves flights to destinations all over the world from its main hub located in Cochin International Airport. Air India Express operates under Air India Express. The company is lead by the CEO, J. R. D. Tata. The head office for the airline is located in India.

History

Air India Express which operates with IATA code (IX) and ICAO code (AXB) was founded in 2005. The airline is managed by Air India Express. Over the years, Air India Express aimed to satisfy more customers through the services it offers. This airline was first commenced on 29-10-2005.

Flight Attendant

Air India Express Flight Attendant Image
Air India Express cabin crew wears a uniform in Red. For male flight attendants, they wear white long sleeve cream suit and red tie with cream trousers. For female flight attendants, they wear red kurta with red kurta pant. The uniform itself represents their strong commitment to offer an excellent experience for its passengers during the flight.

Fleet

Air India Express Fleet Image
Air India Express operates using a number of airplanes, all of which can be seen in the following table:
Type Quantity
Boeing 737-800 24

Call Center

If you have questions for the airline or are facing any problem during your flight such as lost baggage or cancelled flights, you can directly contact the airline. To contact the airline is by sending an email to customersupport@airindiaexpress.in. The Air India Express customer service call center can be contacted on one of the following phone numbers :
Country Phone
India (+91) 4440013001 / (+91) 4424301930

Live Chat

There is no live chat service for passengers of Air India Express.

Facilities and Services

Air India Express

Baggage

Cabin Baggage

Passengers using the service of Air India Express are given a cabin baggage allowance included in their flight tickets fare. The the maximum size of the baggage put in the overhead cabin is 62 inches (L + W + H), while max weight of the baggage is 7 kg.

Checked Baggage

Passengers on domestic flights have 25 kg free checked baggage allowance, but passengers flying international flights with Air India Express do not get free checked baggage allowance.

Excess Baggage

Extra checked baggage allowance cannot be purchased on Airpaz.com. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Air India Express Economy Seat Size Image

Economy Class

The standard seat size of the Air India Express Economy Class is 31-31" seat pitch and 17" seat width.

Inflight Comfort

Inflight Free Snack

Free snack/beverage is provided during flights with Air India Express.
Air India Express Menu Meals Image
Meal Order
According to the availability, passengers can order beverage to enjoy during their flight. For the airline's meals and beverages menu, click here.

Check-in

Air India Express

Web Check-in

Through the official website of Air India Express, passengers can check in online. To do so, click here to go to the airline’s check-in page. Online check-in can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Air India Express opens 180 minutes prior to the departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

This service is not available for passengers flying with Air India Express.

App Check-in

This service is not available for passengers flying with Air India Express.

Terms and Conditions

Air India Express

Fare Rules

a. Cancellation and Refund

Flight tickets with the airline may be cancelled and refunded.

b. Reschedule

Changes such as reschedule cannot be made for tickets of Air India Express. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.