Air India Express

Introduction

Air India Express (IX) is a low cost carrier airline flying to domestic & international routes. The cabin baggage allowance given by this airline is 7 kg and maximum dimension of 7kg (L + W + H). checked baggage allowance is not included in the ticket. Passengers can check in at the airport 180 minutes prior to the scheduled flight departure time. Online check in is possible for flights on Air India Express official website. It can be done 1 days prior to flight departure time.

How to Book

1. Visit Airpaz website, or open the Airpaz application (Android/iOS) on your handphone. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the contact detail and passenger information on the booking page. 5. Process payment through the selected payment method. 6. Receive your Air India Express flight e-itinerary in the My Booking page, or in your registered email.

How to Pay

The payment for your Air India Express ticket on Airpaz can be made via bank bank transfer, PayPal, credit card, and over the counter methods. For the complete information, visit Airpaz Payment Guide page.

Company Profile

Air India Express operating with IATA code (IX) and ICAO code AXB, is a low cost carrier airline that flies domestic & international routes. The airline serves flights to destinations all over the world from its main hub located in Cochin International Airport. Although the airline operates using the name Air India Express, it is the trade name for Air India Express. The leader of the company is K Shyam Sundar. The address of the head office is India.

History

Air India Express operating with IATA (IX) and ICAO (AXB) was first established in 2005. The airline runs under the management of Air India Express. Throughout the years, Air India Express continues to develop its business by offering a worthwhile and enjoyable service for their passengers. This airline began its operation on 29-10-2005. The first ever flight route was Kochi - Kozhikode using Boeing 737-800.

Flight Attendant

Air India Express cabin crew wears a uniform that is dominated by Red. For male flight attendants, they wear white long sleeve cream suit and red tie with cream trousers. For female flight attendants, they wear red baisakhi with red skirt. The uniform itself represents Air India Express sense of purpose to offer and create an excellent service to their passengers during the flight.

Fleet

Air India Express has a number of airplanes, all of which can be checked in the following table:

Type	Quantity
Boeing 737-800	24

Call Center

If you have any question for the airline or are facing problems in the airport such as cancelled flights or lost baggage, you can contact the airline. One of the ways to contact the airline is by sending an email to customersupport@airindiaexpress.in.. The Air India Express customer service call center can be contacted on one of the following numbers :

Country	Phone
India	044-40013001

Live Chat

Live chat service is not available for passengers of Air India Express.

Baggage

Web Check-in

Passengers can check in online through the official website of Air India Express. To do so, click here to go to the airline’s check-in page. Online check-in can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Air India Express opens 180 minutes prior to the departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Air India Express does not support kiosk check in services for the passengers.

App Check-in

App check in service is not available for passengers of Air India Express.

Fare Rules