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Air India Express logo

Air India Express

Check-in is available starting from 180 minutes

Free snack will be given on this trip

Online Check-in

Last Updated: October 20, 2020 1:28 PM

Overview

Air India Express

Introduction

Air India Express (IX) is a low cost carrier airline flying to domestic & international routes. The cabin baggage allowance given by this airline is 7 kg and maximum dimension of 7kg (L + W + H). checked baggage allowance is not included in the ticket. Passengers can check in at the airport 180 minutes prior to the scheduled flight departure time. Online check in is possible for flights on Air India Express official website. It can be done 1 days prior to flight departure time.

How to Book

1. Visit Airpaz website, or open the Airpaz application (Android/iOS) on your handphone. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the contact detail and passenger information on the booking page. 5. Process payment through the selected payment method. 6. Receive your Air India Express flight e-itinerary in the My Booking page, or in your registered email.

How to Pay

The payment for your Air India Express ticket on Airpaz can be made via bank bank transfer, PayPal, credit card, and over the counter methods. For the complete information, visit Airpaz Payment Guide page.

About

Air India Express

Company Profile

Air India Express operating with IATA code (IX) and ICAO code AXB, is a low cost carrier airline that flies domestic & international routes. The airline serves flights to destinations all over the world from its main hub located in Cochin International Airport. Although the airline operates using the name Air India Express, it is the trade name for Air India Express. The leader of the company is K Shyam Sundar. The address of the head office is India.

History

Air India Express operating with IATA (IX) and ICAO (AXB) was first established in 2005. The airline runs under the management of Air India Express. Throughout the years, Air India Express continues to develop its business by offering a worthwhile and enjoyable service for their passengers. This airline began its operation on 29-10-2005. The first ever flight route was Kochi - Kozhikode using Boeing 737-800.

Flight Attendant

Air India Express Flight Attendant Image
Air India Express cabin crew wears a uniform that is dominated by Red. For male flight attendants, they wear white long sleeve cream suit and red tie with cream trousers. For female flight attendants, they wear red baisakhi with red skirt. The uniform itself represents Air India Express sense of purpose to offer and create an excellent service to their passengers during the flight.

Fleet

Air India Express Fleet Image
Air India Express has a number of airplanes, all of which can be checked in the following table:
Type Quantity
Boeing 737-800 24

Call Center

If you have any question for the airline or are facing problems in the airport such as cancelled flights or lost baggage, you can contact the airline. One of the ways to contact the airline is by sending an email to customersupport@airindiaexpress.in.. The Air India Express customer service call center can be contacted on one of the following numbers :
Country Phone
India 044-40013001

Live Chat

Live chat service is not available for passengers of Air India Express.

Facilities and Services

Air India Express

Baggage

Cabin Baggage

Passengers flying with Air India Express are provided a cabin baggage allowance included in their flight tickets fare. The maximum weight of the baggage is 7 kg, while the maximum dimension of the luggage put in the overhead cabin is 7kg (L + W + H).

Checked Baggage

Free checked baggage allowance is not provided for the passengers flying on Air India Express.

Excess Baggage

Excess checked baggage allowance cannot be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Air India Express Economy Seat Size Image

Economy Class

The standard seat size of the Air India Express Economy Class is 31-31" pitch 17" width.

Inflight Comfort

Inflight Free Snack

During flights with Air India Express free snack/beverage is available.
Air India Express Menu Meals Image
Meal Order
Passengers can order food to enjoy during their flight according to the availability.For the airline's beverages and meals menu, click here.
Air India Express Wifi Image

Inflight Wifi

In-flight WiFi is available during flight with Air India Express.

Check-in

Air India Express

Web Check-in

Passengers can check in online through the official website of Air India Express. To do so, click here to go to the airline’s check-in page. Online check-in can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Air India Express opens 180 minutes prior to the departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Air India Express does not support kiosk check in services for the passengers.

App Check-in

App check in service is not available for passengers of Air India Express.

Terms and Conditions

Air India Express

Fare Rules

a. Cancellation and Refund

Ticket with the airline can be cancelled and refunded.

b. Reschedule

Changes such as reschedule cannot be made for tickets of Air India Express. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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