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Starlux Airlines logo

Starlux Airlines

Check-in is available starting from 120 minutes

Free snack will be given on this trip

Online Check-in

Last Updated: December 30, 2020 4:40 AM

Overview

Starlux Airlines

Introduction

Starlux Airlines (JX) is a full flight airline flying to domestic & international routes. The airline provides the passenger with a cabin baggage allowance of 7 kg and maximum size of 158 lbs (L + W + H). The passengers flying international route with Starlux Airlines will get checked baggage allowance of 20 kg. Airport check in time at the airport starts from 180 minutes prior to the departure time. Online check in is available for flights on Starlux Airlines official website page. It can be done 2 days prior to scheduled departure time.

How to Book

1. Visit Airpaz site, or access the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the flight details in the flight search box. 3. Choose your perfect flight. 4. Fill in the contact and passenger information on the booking page. 5. Complete your payment through the selected method. 6. Receive your Starlux Airlines flight e-itinerary in the My Booking page, or in your registered email.

How to Pay

The payment for your Starlux Airlines ticket on Airpaz can be processed via bank bank transfer, credit card, PayPal, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.

About

Starlux Airlines

Company Profile

Starlux Airlines which operates with IATA code (JX) and ICAO code SJX, is a full flight airline that flies domestic & international routes. The airline flies to destination cities all over the world with its main hub located in Taoyuan International Airport. Although the airline operates using the name Starlux Airlines, it is the trade name for STARLUX Airlines Co., Ltd.. The company is lead by the CEO, Chang Kuo-wei. The head office for the airline is located in Taiwan.

History

Starlux Airlines operating with IATA code (JX) and ICAO code (SJX) was first founded in 2018. The airline runs under the management of STARLUX Airlines Co., Ltd.. Throughout its journey, Starlux Airlines has grown remarkably and keep offering a trustworthy service for their loyal customers. This airline began its operation on 23-01-2020. The first ever flight route was TPE - MFM using Airbus A321neo.

Flight Attendant

Starlux Airlines Flight Attendant Image
Starlux Airlines cabin crew wears a uniform that is dominated by black and gray. For male flight attendants, they wear white shirt with black suit with black trousers. The design itself was perfectly laid out, making the crew look more dashing.

Fleet

Starlux Airlines Fleet Image
Starlux Airlines has a number of airplanes, all of which can be seen in the following table:
Type Quantity
Airbus A321neo 3

Call Center

If you have any inquiry for the airline or are facing any difficulty during your travel such as delayed flights or lost baggage, you can contact the airline. The Starlux Airlines customer service can be contacted on one of the following numbers :
Country Phone
Taiwan (+886) 2-27911199
Macau (+853) 2881-8889
Malaysia (+604) 2919901
Vietnam (+84) 236-3538800 / 8001

Live Chat

Another alternative is to go to their live chat page here.

Facilities and Services

Starlux Airlines

Baggage

Cabin Baggage

Passengers of Starlux Airlines are given a cabin baggage allowance included in their flight tickets. The max weight of the luggage is 7 kg, while the max size of the baggage put in the overhead cabin is 158 lbs (L + W + H).

Checked Baggage

Starlux Airlines gives free checked baggage allowance for the passengers. Passengers flying domestic flight with Starlux Airlines do not get checked baggage allowance, but passengers on international route will have 20 kg free checked baggage allowance.

Excess Baggage

Extra checked baggage allowance cannot be purchased on Airpaz.com. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Starlux Airlines Economy Seat Size Image

Economy Class

The size of the standard seat for the Economy Class in Starlux Airlines is 31" in pitch.

Inflight Comfort

Starlux Airlines Entertainment Image

Inflight Entertainment

Starlux Airlines provides services and in-flight entertainment for the passengers while flying on their aircraft, such as movie,animations,magazine.
Starlux Airlines Wifi Image

Inflight Wifi

Inflight WiFi is available during flight with Starlux Airlines.
Starlux Airlines Privilege Program Image

Privilege Program

Privilege program is available for the loyal customers of Starlux Airlines, and more complete detail on it can be checked here.

Check-in

Starlux Airlines

Web Check-in

Through the official website of Starlux Airlines, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Web check-in can be done 2 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Starlux Airlines check-in counters 180 minutes prior to the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the Starlux Airlines passengers, and can be accessed at the departure city airport depending on the availability. For more information on this service, contact the airline customer service call center. The check in time is 3 hours before the scheduled flight departure time.

App Check-in

App check-in through the airline’s official mobile (Android/iOS) app is possible. To do so, download the Starlux Airlines mobile application on their mobile phone. The check in time is 48 hours before the departure time.

Terms and Conditions

Starlux Airlines

Fare Rules

a. Cancellation and Refund

Tickets with the airline cannot be cancelled.

b. Reschedule

Changes such as reschedule may be made to the ticket by directly contacting the airline. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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