Starlux Airlines

Free snack will be given on this trip
Check-in is available starting from 120 minutes
Online Check-in
Starlux Airlines Flight Attendant Image
Starlux Airlines Fleet Image
Starlux Airlines Economy Seat Size Image
Starlux Airlines Business Seat Size Image
Starlux Airlines Entertainment Image
Starlux Airlines Menu Meals Image
Starlux Airlines Wifi Image
Starlux Airlines Privilege Program Image

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Overview

Starlux Airlines

Introduction

Starlux Airlines (JX) is a full flight airline flying to international routes. The cabin baggage allowance provided by this airline is 7 kg and maximum dimension of 36cm x 23cm x 56cm (L x W x H). The international route fare includes checked baggage allowance of 20 kg. Airport check in time at the airport starts from 180 minutes before the departure time. Check in online is possible for flights with the airline on Starlux Airlines official website. It can be done 2 days before departure time.

How to Book

1. Visit Airpaz website, or open the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the flight details in the flight search box. 3. Choose your perfect flight. 4. Fill in the contact and passenger details on the booking page. 5. Complete payment through the selected payment method. 6. Receive your Starlux Airlines flight e-ticket in the My Booking page, or in your registered email.

How to Pay

Payment for your Starlux Airlines ticket on Airpaz.com can be processed via bank credit card, PayPal, bank transfer, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.

About

Starlux Airlines

Company Profile

Starlux Airlines which operates with IATA code (JX) and ICAO code SJX, is a full flight airline that flies international routes. The airline flies to destination cities all over the world from its main hub located in Taoyuan International Airport (TPE). STARLUX Airlines Co., Ltd. is the owner of the trade name Starlux Airlines. The leader of the company is Chang Kuo-wei. The address of the head office is Taiwan.

History

Starlux Airlines operating with IATA (JX) and ICAO (SJX) is managed by STARLUX Airlines Co., Ltd.. In 2018, this airline was established. Throughout the years, Starlux Airlines continued to expand its business by establishing a worthwhile and enjoyable experience for their loyal customers. This airline was first flown on 23-01-2020. The first ever flight route was Taipei (TPE) - Macau (MFM) using Airbus A321neo.

Flight Attendant

Starlux Airlines Flight Attendant Image
Starlux Airlines cabin crew wears a uniform in black and grey. For male flight attendants, they wear white shirt with black suit and black trousers. Apart from a exquisitely made uniform, Starlux Airlines cabin crew always put the passenger and their experience on the forefront.

Fleet

Starlux Airlines Fleet Image
Starlux Airlines has a number of aircrafts, all of which can be checked in the following table:
Type Quantity
Airbus A321neo 5

Call Center

If you have any question for the airline or are facing any difficulty on your flight such as delayed flights or lost baggage, you can directly contact the airline. The Starlux Airlines call center can be contacted on one of the following numbers :
Country Phone
Taiwan (+886) 2-27911199
Macau (+853) 2881-8889
Malaysia (+60) 4 2919901
Vietnam (+84) 236-3538800 / 8001
Thailand (+66)-2-005-0990
Japan (+81)-(0)3-6822-8700
Philippines (+63)-32494-7630
Singapore (+65)-9688-0013

Live Chat

Another way is to go to their live chat page here.

Facilities and Services

Starlux Airlines

Baggage

Cabin Baggage

Passengers using the service of Starlux Airlines are provided a cabin baggage allowance included in their flight tickets. The the max size of the luggage put in the cabin is 36cm x 23cm x 56cm (L x W x H), and max weight of the baggage is 7 kg.

Checked Baggage

Free checked baggage allowance is given to the passengers flying on Starlux Airlines. Passengers flying domestic route with Starlux Airlines do not get checked baggage allowance, but passengers on international route have 20 kg free checked baggage allowance.

Excess Baggage

Excess checked baggage allowance weight cannot be purchased on Airpaz.com. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Starlux Airlines Economy Seat Size Image

Economy Class

The size of the standard seat for the Economy Class in Starlux Airlines is 30" Seat pitch and 17"-18" seat width.

Starlux Airlines Business Seat Size Image

Business Class

The standard seat size of the Starlux Airlines Business Class is 33"-38" seat pitch and 17"-18" seat width.

Inflight Comfort

Starlux Airlines Entertainment Image

Inflight Entertainment

Starlux Airlines provides services and in-flight entertainment for the passengers while flying on their aircraft, such as movie,animations,magazine.

Inflight Free Snack

During flights with Starlux Airlines free snack/beverage is provided.
Starlux Airlines Menu Meals Image
Meal Order
Passengers can order beverage to enjoy in their flight according to the availability. For the airline's meals and beverages menu, click here.
Starlux Airlines Wifi Image

Inflight Wifi

Starlux Airlines provides in-flight WiFi for the passengers.
Starlux Airlines Privilege Program Image

Privilege Program

Privilege program is available for the loyal customers of Starlux Airlines, and more complete detail on it can be accessed here.

Check-in

Starlux Airlines

Web Check-in

Passengers can do web check in through the official website of Starlux Airlines. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 2 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Starlux Airlines opens 180 minutes prior to the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the Starlux Airlines passengers, and may be accessed at the departure airport depending on the availability. For more information on this service, contact the airline customer service call center. The check in time is 3 hours prior to the flight departure time.

App Check-in

It is possible for Starlux Airlines passengers to check in through the airline’s official mobile (Android/iOS) application. To do this, the passengers should download the Starlux Airlines mobile application on their smartphone. The check in time is 48 hours before the departure time.

Terms and Conditions

Starlux Airlines
For the complete Conditions of Carriage of Starlux Airlines, click here.

Fare Rules

a. Cancellation and Refund

Tickets with the airline may not be cancelled.

b. Reschedule

Changes such as reschedule can be made to the flight ticket by directly contacting the airline. For more information on Starlux Airlines flight tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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