Free snack will be given on this trip
Check-in is available starting from 180 minutes
Online Check-in
Aircalin Flight Attendant Image
Aircalin Fleet Image
Aircalin Economy Seat Size Image
Aircalin Business Seat Size Image
Aircalin Entertainment Image
Aircalin Menu Meals Image
Aircalin Privilege Program Image

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Aircalin (SB) is a low cost carrier airline operating domestic & international routes. The cabin baggage allowance given by this airline is 7 kg and maximum dimension of 55 cm x 35 cm x 25 cm (L x W x H). The passengers flying international route with Aircalin will get checked baggage allowance of 23 kg, while the domestic flight passengers is provided with 23 kg. Check in time at the airport starts from 180 minutes prior to the flight departure time. Online check in is allowed for flights on Aircalin official website page. It can be done 1 days prior to departure time.

How to Book

1. Visit Airpaz website, or access the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger and contact information on the booking page. 5. Complete payment through the selected method. 6. Find your Aircalin flight e-ticket in the My Booking page, or in your registered email.

How to Pay

Payment for your Aircalin booking on can be made via bank PayPal, credit card, bank transfer, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.



Company Profile

Aircalin which operates with IATA code (SB) and ICAO code ACI, is a low cost carrier airline that flies domestic & international routes. The airline flies to destination cities all over the world with its main hub located in La Tontouta International Airport (NOU). Although the airline operates using the name Aircalin, it is the trade name for Air Caledonie International Ltd.. The leader of the company is Didier Tappero. The head office for the airline is located in France.


Aircalin which operates with IATA code (SB) and ICAO code (ACI) is managed by Air Caledonie International Ltd.. The airline was established in 1983. During its period of establishment, Aircalin continues to improve its business by establishing a worthwhile and enjoyable experience for their loyal passengers. This airline was first flown on 02-12-1983. The first ever flight route was MEL - NOU using Boeing 747. The milestone that has been reached by the airline is in October 2017, Aircalin has firmed up its order for new Airbus aircraft,starting January 2018, Aircalin and Air Vanuatu started their codeshare agreement.

Flight Attendant

Aircalin Flight Attendant Image
Aircalin cabin crew wears a uniform in black and red. For male flight attendants, they wear white long sleeve with red tie and black suit with black trousers. The design itself was perfectly laid out, making it easier for the crew to move around the cabin while providing passengers’ needs.


Aircalin Fleet Image
Aircalin operates using a number of aircrafts, all of which can be seen below:
Type Quantity
Airbus A320-200 2
Airbus A320neo 2
Airbus A330-900 2
DHC-6 Twin Otter 2

Call Center

If you have inquiry for the airline or are facing difficulties during your travel such as lost baggage or cancelled flights, you can directly contact the airline. To contact the airline is by sending an email to,,,, The Aircalin customer service call center can be contacted on one of the following phone numbers :
Country Phone
New Caledonia (687) 26 55 00
Australia (+612) 9264 4866
New Zealand (+61) 2 9264 4866
France (33) 1 78 09 08 09
Vanuatu (678) 227 39

Live Chat

There is no live chat service for passengers of Aircalin.

Facilities and Services



Cabin Baggage

Passengers using the service of Aircalin are given a cabin baggage allowance included in their flight tickets fare. The the max dimension of the luggage put in the cabin is 55 cm x 35 cm x 25 cm (L x W x H), and maximum weight of the luggage is 7 kg.

Checked Baggage

Aircalin gives free checked baggage allowance for the passengers. Passengers are allowed to check in up to 23 kg of baggage on domestic flights, and 23 kg on international flights.

Excess Baggage

Extra checked baggage allowance weight cannot be purchased on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Aircalin Economy Seat Size Image

Economy Class

The size of the standard seat for the Economy Class fare in Aircalin is 29"-32" pitch and 18" width.

Aircalin Business Seat Size Image

Business Class

The standard seat size of the Aircalin Business Class fare is 36" pitch and 20" width.

Inflight Comfort

Aircalin Entertainment Image

Inflight Entertainment

Aircalin provides services and in-flight entertainment for the passengers during flight on their aircraft, such as magazine,movie,TV,music.

Inflight Free Snack

Free snack/beverage is provided during flights with Aircalin.
Aircalin Menu Meals Image
Meal Order
Passengers can order beverage to enjoy in their flight according to the availability. For the airline's beverages and meals menu, click here.
Aircalin Privilege Program Image

Privilege Program

Privilege program is available for the loyal customers of Aircalin, and more detail on it can be read here.



Web Check-in

Passengers can do web check in through the official website of Aircalin. To do so, click here to go to the airline’s check-in page. Online check-in can be done 1 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Aircalin check-in counters 180 minutes prior to the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check in service is not available for passengers of Aircalin.

App Check-in

App check in service is not available for passengers of Aircalin.

Terms and Conditions

For further information, read the Conditions of Carriage of Aircalin, click here.

Fare Rules

a. Cancellation and Refund

Tickets with the airline cannot be cancelled.

b. Reschedule

Changes such as reschedule may be made to the flight tickets by directly contacting the airline. For more information on Aircalin flight ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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