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Check-in is available starting from 180 minutes

Free snack will be given on this trip

Online Check-in

Last Updated: March 2, 2021 11:03 AM




Aircalin (SB) is a low cost carrier airline flying to domestic & international routes. The cabin baggage allowance given by this airline is 7 kg and maximum dimension of 55 cm x 35 cm x 25 cm (L x W x H). The passengers flying international route with Aircalin will get checked baggage allowance of 23 kg, while the domestic flight passengers is provided with 23 kg. Passenger can start checking in at the airport 180 minutes prior to the departure time. Check in online is allowed for flight on Aircalin official website. It can be done 1 days prior to departure time.

How to Book

1. Visit, or open the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger and contact details on the booking page. 5. Process your payment through the selected method. 6. Get your Aircalin flight e-ticket in the My Booking page, or in your registered email.

How to Pay

The payment for your Aircalin ticket booking on can be made via bank bank transfer, credit card, PayPal, and over the counter methods. For the complete information, visit Airpaz Payment Guide page.



Company Profile

Aircalin operating with IATA code (SB) and ICAO code ACI, is a low cost carrier airline that flies domestic & international routes. The airline flies to destinations all over the world from its main hub located in La Tontouta International Airport (NOU). Although the airline operates using the name Aircalin, it is the trade name for Air Caledonie International Ltd.. The leader of the company is Didier Tappero. The address of the head office is France.


Aircalin which operates with IATA code (SB) and ICAO code (ACI) runs under the management of Air Caledonie International Ltd.. In 1983, this airline was established. Across the years, Aircalin always provides the best services for their customers to earn a position as one of the most favourable airlines in the future. This airline started its operation on 02-12-1983. The first ever flight route was MEL - NOU using Boeing 747. The milestone that has been reached by the airline is in October 2017, Aircalin has firmed up its order for new Airbus aircraft,starting January 2018, Aircalin and Air Vanuatu started their codeshare agreement.

Flight Attendant

Aircalin Flight Attendant Image
Aircalin cabin crew wears a uniform in black and red. For male flight attendants, they wear white long sleeve with red tie and black suit with black trousers. Apart from a beautifully designed uniform, Aircalin cabin crew always put the passenger and their experience on the forefront.


Aircalin Fleet Image
Aircalin has a number of aircrafts, all of which can be checked in the following table:
Type Quantity
Airbus A320-200 2
Airbus A320neo 2
Airbus A330-900 2
DHC-6 Twin Otter 2

Call Center

If you have inquiry for the airline or are facing difficulties during your travel such as lost baggage or cancelled flights, you can directly contact the airline. To contact the airline is by sending an email to,,,, The Aircalin customer service can be contacted on one of the following phone numbers :
Country Phone
New Caledonia (687) 26 55 00
Australia (+612) 9264 4866
New Zealand (+61) 2 9264 4866
France (33) 1 78 09 08 09
Vanuatu (678) 227 39

Live Chat

Aircalin customer service does not support live chat.

Facilities and Services



Cabin Baggage

Passengers flying with Aircalin are provided a cabin baggage allowance included in their flight tickets. The max weight of the luggage is 7 kg, while the maximum size of the luggage put in the overhead cabin is 55 cm x 35 cm x 25 cm (L x W x H).

Checked Baggage

Free checked baggage allowance is available for the passengers flying on Aircalin. Passengers are allowed to bring up to 23 kg of luggage on domestic flights, and 23 kg on international flights.

Excess Baggage

Excess checked baggage allowance weight cannot be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Aircalin Economy Seat Size Image

Economy Class

The size of the standard seat for the Economy Class fare in Aircalin is 29"-32" pitch and 18" width.

Aircalin Business Seat Size Image

Business Class

The standard seat size of the Aircalin Business Class fare is 36" pitch and 20" width.

Inflight Comfort

Aircalin Entertainment Image

Inflight Entertainment

Aircalin provides services and in-flight entertainment for the passengers while flying on their aircraft, such as magazine,movie,TV,music.

Inflight Free Snack

Free snack/beverage is available during flights with Aircalin.
Aircalin Menu Meals Image
Meal Order
Passengers can order beverage to enjoy in their flight according to the availability. For the airline's beverages and meals menu, click here.
Aircalin Privilege Program Image

Privilege Program

Aircalin has a privilege program for their customers, and further information on it can be accessed here.



Web Check-in

Passengers can check in online through the official website of Aircalin. To do so, click here to go to the airline’s check-in page. Online check-in can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Aircalin opens 180 minutes before the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Aircalin does not provide kiosk check in services for the passengers.

App Check-in

This service is not available for passengers flying with Aircalin.

Terms and Conditions


Fare Rules

a. Cancellation and Refund

Tickets with the airline may not be cancelled.

b. Reschedule

Changes such as reschedule may be made to the tickets by directly contacting the airline. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

Available Airlines

Accepted Payment Methods: