SunExpress

Introduction

SunExpress (XQ) is a low cost carrier airline operating domestic & international routes. The airline gives the passengers with a cabin baggage allowance of 8 kg and maximum size of 55 cm x 40 cm x 23 cm (L x W x H). The passengers flying international route with SunExpress will get free checked baggage allowance of 30 kg, while the domestic flight passengers is provided with 15 kg. Passenger can check in at the airport 180 minutes prior to the scheduled flight departure time. Online check in is possible for flight with the airline on SunExpress official website page. It can be done 1 days prior to departure time.

How to Book

1. Visit Airpaz.com, or open the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose your perfect flight. 4. Fill in the passenger detail and contact information on the booking page. 5. Complete payment through the selected payment method. 6. Receive your SunExpress flight e-ticket in the My Booking page, or in your email.

How to Pay

Payment for your SunExpress ticket booking on Airpaz.com can be processed via bank bank transfer, credit card, PayPal, and over the counter methods. For the complete information, visit Airpaz Payment Guide page.

Company Profile

SunExpress which operates with IATA code (XQ) and ICAO code SXS, is a low cost carrier airline that flies domestic & international routes. The airline flies to destination cities all over the world with its main hub located in İzmir Adnan Menderes Airport (ADB). SunExpress operates under SunExpress. The leader of the company is Max Kownatzki. The address of the head office is Turkey.

History

SunExpress which operates with IATA code (XQ) and ICAO code (SXS) runs under the management of SunExpress. The airline was first founded in 1989. Throughout the years, SunExpress continued to expand its business by providing a worthwhile and pleasant service for their loyal customers. This airline started its operation on 02-04-1990. The first ever flight route was Frankfurt to Antalya using Boeing 737-300. SunExpress has won Sixth place in Airline Index (2018),Germany’s most punctual airline (2018),Türkiye’s (Turkey’s) safest airline (2018),Fifth best leisure airline in the world (2018 & 2019),World’s Best Leisure Airline (2022). Nowadays, the airline has successfully obtained 2016 - New modern Call Center in Izmir,2017 - Market leader for Egypt flights,2018 - Entertainment on board,2018 - Introduction of SunExpress Bonus.

Flight Attendant

SunExpress cabin crew wears a uniform that is dominated by black and white. For male flight attendants, they wear white long sleeve with black vest and orange tie and black trousers. For female flight attendants, they wear white short sleeve with black vest and yellow scarf and black trousers or black skirt. The design itself was perfectly laid out, making the crew look more dashing.

Fleet

SunExpress operates using a number of airplanes, all of which can be checked in the following table:

Type	Quantity
Airbus A320-200	6
Boeing 737-800	45
Boeing 737 MAX 8	9

Call Center

If you have any question for the airline or are facing any problem during your flight such as lost baggage or delayed flights, you can directly contact the airline. The SunExpress customer service can be contacted on one of the following phone numbers :

Country	Phone
Austria	0820-898797
Denmark	0787 72825
Germany	069 9023 4000
Finland	0931579405
France	0821 770193
Netherlands	020 811 0777
Norway	800-11263
Turkey	+90 444-0-797
Sweden	08-50 639542
Switzerland	+41 900 444797
Italy and Rome	06 976 285 70
UK	020 349 985 70
Belgium	02 808 59 46
other countries	0090 – 232 444 0 797

Live Chat

Another way is to go to their live chat page here.

Baggage

Web Check-in

Through the official website of SunExpress, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for SunExpress opens 180 minutes before the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

SunExpress does not support kiosk check in services for the passengers.

App Check-in

It is possible for SunExpress passengers to check in through the airline’s official mobile (Android/iOS) app. To do this, download the SunExpress mobile application on their handphone. The check in time is 36 hours before the scheduled departure time.

Fare Rules