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Check-in is available starting from 180 minutes
Online Check-in
SunExpress Flight Attendant Image
SunExpress Fleet Image
SunExpress Economy Seat Size Image
SunExpress Entertainment Image
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SunExpress Wifi Image
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SunExpress (XQ) is a low cost carrier airline operating domestic & international routes. The airline gives the passengers with a cabin baggage allowance of 8 kg and maximum size of 55 cm x 40 cm x 23 cm (L x W x H). The passengers flying international route with SunExpress will get free checked baggage allowance of 30 kg, while the domestic flight passengers is provided with 15 kg. Passenger can check in at the airport 180 minutes prior to the scheduled flight departure time. Online check in is possible for flight with the airline on SunExpress official website page. It can be done 1 days prior to departure time.

How to Book

1. Visit, or open the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose your perfect flight. 4. Fill in the passenger detail and contact information on the booking page. 5. Complete payment through the selected payment method. 6. Receive your SunExpress flight e-ticket in the My Booking page, or in your email.

How to Pay

Payment for your SunExpress ticket booking on can be processed via bank bank transfer, credit card, PayPal, and over the counter methods. For the complete information, visit Airpaz Payment Guide page.



Company Profile

SunExpress which operates with IATA code (XQ) and ICAO code SXS, is a low cost carrier airline that flies domestic & international routes. The airline flies to destination cities all over the world with its main hub located in İzmir Adnan Menderes Airport (ADB). SunExpress operates under SunExpress. The leader of the company is Max Kownatzki. The address of the head office is Turkey.


SunExpress which operates with IATA code (XQ) and ICAO code (SXS) runs under the management of SunExpress. The airline was first founded in 1989. Throughout the years, SunExpress continued to expand its business by providing a worthwhile and pleasant service for their loyal customers. This airline started its operation on 02-04-1990. The first ever flight route was Frankfurt to Antalya using Boeing 737-300. SunExpress has won Sixth place in Airline Index (2018),Germany’s most punctual airline (2018),Türkiye’s (Turkey’s) safest airline (2018),Fifth best leisure airline in the world (2018 & 2019),World’s Best Leisure Airline (2022). Nowadays, the airline has successfully obtained 2016 - New modern Call Center in Izmir,2017 - Market leader for Egypt flights,2018 - Entertainment on board,2018 - Introduction of SunExpress Bonus.

Flight Attendant

SunExpress Flight Attendant Image
SunExpress cabin crew wears a uniform that is dominated by black and white. For male flight attendants, they wear white long sleeve with black vest and orange tie and black trousers. For female flight attendants, they wear white short sleeve with black vest and yellow scarf and black trousers or black skirt. The design itself was perfectly laid out, making the crew look more dashing.


SunExpress Fleet Image
SunExpress operates using a number of airplanes, all of which can be checked in the following table:
Type Quantity
Airbus A320-200 6
Boeing 737-800 45
Boeing 737 MAX 8 9

Call Center

If you have any question for the airline or are facing any problem during your flight such as lost baggage or delayed flights, you can directly contact the airline. The SunExpress customer service can be contacted on one of the following phone numbers :
Country Phone
Austria 0820-898797
Denmark 0787 72825
Germany 069 9023 4000
Finland 0931579405
France 0821 770193
Netherlands 020 811 0777
Norway 800-11263
Turkey +90 444-0-797
Sweden 08-50 639542
Switzerland +41 900 444797
Italy and Rome 06 976 285 70
UK 020 349 985 70
Belgium 02 808 59 46
other countries 0090 – 232 444 0 797

Live Chat

Another way is to go to their live chat page here.

Facilities and Services



Cabin Baggage

Passengers using the service of SunExpress are given a cabin baggage allowance included in their flight tickets. The the maximum size of the luggage put in the overhead cabin is 55 cm x 40 cm x 23 cm (L x W x H), and maximum weight of the luggage is 8 kg.

Checked Baggage

Free checked baggage allowance is provided for the passengers flying on SunExpress. Passengers are allowed to check in up to 15 kg of luggage on domestic route, and 30 kg on international routes.

Excess Baggage

Excess checked baggage allowance weight cannot be purchased on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


SunExpress Economy Seat Size Image

Economy Class

The size of the standard seat for the Economy Class in SunExpress is 31"-36" pitch and 17"-18" width.

Inflight Comfort

SunExpress Entertainment Image

Inflight Entertainment

SunExpress provides services and in-flight entertainment for the passengers during flight on their aircraft, such as movie,music,magazine,TV show.

Inflight Free Snack

During flights with SunExpress free snack/beverage is not available.
SunExpress Menu Meals Image
Meal Order
Passengers can order meal to enjoy in their flight according to the availability. For the airline's beverages and meals menu, click here.
SunExpress Wifi Image

Inflight Wifi

SunExpress provides in-flight WiFi for the passengers.
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Privilege Program

Privilege program is available for the loyal customers of SunExpress, and more information on it can be accessed here.



Web Check-in

Through the official website of SunExpress, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for SunExpress opens 180 minutes before the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

SunExpress does not support kiosk check in services for the passengers.

App Check-in

It is possible for SunExpress passengers to check in through the airline’s official mobile (Android/iOS) app. To do this, download the SunExpress mobile application on their handphone. The check in time is 36 hours before the scheduled departure time.

Terms and Conditions

For further information, read the Conditions of Carriage of SunExpress, click here.

Fare Rules

a. Cancellation and Refund

Flight tickets with the airline may be cancelled and refunded.

b. Reschedule

Changes such as reschedule can be made to the tickets by directly contacting the airline. For more information on SunExpress flight tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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