In continue of giving the best service and safety for all travelers, Airpaz adheres government's policies from all around the world. Hereby, Airpaz encourages our beloved travelers to cooperate by following our policy. For more information, please click here.
SunExpress logo

SunExpress

Check-in is available starting from 150 minutes

Online Check-in

Last Updated: March 17, 2021 2:18 AM

Overview

SunExpress

Introduction

SunExpress (XQ) is a low cost carrier airline operating domestic & international routes. The airline gives the passengers with a cabin baggage allowance of 8 kg and maximum size of 55 cm x 40 cm x 23 cm (L x W x H). The passengers flying international route with SunExpress will get checked baggage allowance of 20 kg, while the domestic flight passengers is provided with 15 kg. Passengers can start checking in at the airport 150 minutes before the departure time. Online check in is allowed for flight on SunExpress official website. It can be done 1 days prior to flight departure time.

How to Book

1. Visit Airpaz site, or access the Airpaz application (Android/iOS) on your gadget. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the contact and passenger information on the booking page. 5. Complete your payment through the selected method. 6. Find your SunExpress flight e-ticket in the My Booking page, or in your email.

How to Pay

The payment for your SunExpress ticket booking on Airpaz.com can be made via bank PayPal, credit card, bank transfer, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.

About

SunExpress

Company Profile

SunExpress which operates with IATA code (XQ) and ICAO code SXS, is a low cost carrier airline that flies domestic & international routes. The airline flies to destination cities all over the world from its main hub located in İzmir Adnan Menderes Airport (ADB). Güneş Ekspress Havacılık A.Ş is the owner of the trade name SunExpress. The leader of the company is Max Kownatzki. The head office for the airline is located in Turkey.

History

SunExpress operating with IATA (XQ) and ICAO (SXS) was first founded in 1989. The airline is managed by Güneş Ekspress Havacılık A.Ş. Across the years, SunExpress always do their best to obtain a position as one of the most favourable airlines in the future. This airline was first flown on 02-04-1990. Nowadays, the airline has successfully obtained on 2016, SunExpress offers new modern Call Center in Izmir,on 2018, SunExpress has introduced a new Inflight Entertainment System,SunExpress provides passengers with tailor-made offers and enables them to collect BonusPoints as well as flights via individual or family accounts.

Flight Attendant

SunExpress Flight Attendant Image
SunExpress cabin crew wears a uniform that is dominated by black and white. For male flight attendants, they wear white long sleeve with black vest and orange tie and black trousers. For female flight attendants, they wear white short sleeve with black vest and yellow scarf and black trousers or black skirt. The design itself represents their strong commitment to deliver the best passengers' experience throughout the flight.

Fleet

SunExpress Fleet Image
SunExpress operates using a number of aircrafts, all of which can be checked in the following table:
Type Quantity
Boeing 737-800 58

Call Center

If you have any inquiry for the airline or are facing difficulties on your flight such as lost baggage or delayed flights, you can contact the airline. The SunExpress call center can be contacted on one of the following numbers :
Country Phone
Austria 0820-898797
Denmark 0787 72825
Germany 069 9023 4000
Finland 0931579405
France 0821 770193
Netherlands 020 811 0777
Norway 800-11263
Turkey +90 444-0-797
Sweden 08-50 639542
Switzerland +41 900 444797
Italy and Rome 06 976 285 70
UK 020 349 985 70
Belgium 02 808 59 46
other countries 0090 – 232 444 0 797

Live Chat

Another way is to go to their live chat page here.

Facilities and Services

SunExpress

Baggage

Cabin Baggage

Passengers of SunExpress are provided a cabin baggage allowance included in their flight tickets fare. The maximum weight of the baggage is 8 kg, while the maximum dimension of the baggage put in the overhead cabin is 55 cm x 40 cm x 23 cm (L x W x H).

Checked Baggage

SunExpress gives free checked baggage allowance for the passengers. Passengers are allowed to bring up to 15 kg of luggage on domestic flight, and 20 kg on international route.

Excess Baggage

Excess checked baggage allowance cannot be purchased on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

SunExpress Economy Seat Size Image

Economy Class

The standard seat size of the SunExpress Economy Class is 31"-36" pitch and 17"-18" width.

Inflight Comfort

SunExpress Entertainment Image

Inflight Entertainment

SunExpress provides services and in-flight entertainment for the passengers during flight on their aircraft, such as TV show,movie,music,magazine,newspaper,virtual reality.

Inflight Free Snack

During flights with SunExpress free snack/beverage is not provided.
SunExpress Menu Meals Image
Meal Order
According to the availability, passengers can order meal to enjoy in their flight. For the airline's meals and beverages menu, click here.
SunExpress Wifi Image

Inflight Wifi

In-flight WiFi is available during flight with SunExpress.
SunExpress Privilege Program Image

Privilege Program

Privilege program is available for the loyal customers of SunExpress, and more detail on it can be accessed here.

Check-in

SunExpress

Web Check-in

Through the official website of SunExpress, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 1 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the SunExpress check-in counters 150 minutes before the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check in service is not available for passengers of SunExpress.

App Check-in

It is possible for SunExpress passengers to check in through the airline’s official mobile (Android/iOS) application. To do so, the passengers should download the SunExpress mobile application on their mobile. The check in time is 24 hours before the scheduled flight departure time.

Terms and Conditions

SunExpress

Fare Rules

a. Cancellation and Refund

Flight ticket with the airline may be cancelled and refunded.

b. Reschedule

Changes such as reschedule may be made to the ticket by directly contacting the airline. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

Available Airlines

Accepted Payment Methods: