SunExpress

Check-in is available starting from 150 minutes
Online Check-in
SunExpress Flight Attendant Image
SunExpress Fleet Image
SunExpress Economy Seat Size Image
SunExpress Entertainment Image
SunExpress Menu Meals Image
SunExpress Wifi Image
SunExpress Privilege Program Image

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Overview

SunExpress

Introduction

SunExpress (XQ) is a low cost carrier airline operating domestic & international routes. The airline provides the passengers with a cabin baggage allowance of 8 kg and maximum size of 55 cm x 40 cm x 23 cm (L x W x H). The international route flight ticket fare includes checked baggage allowance of 20 kg while the domestic route flight ticket fare includes checked baggage allowance of 15 kg. Passengers can check in at the airport 150 minutes prior to the scheduled departure time. Check in online is possible for flight with the airline on SunExpress official website. It can be processed 1 days prior to flight departure time.

How to Book

1. Go to Airpaz.com, or open the Airpaz application (Android/iOS) on your gadget. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger and contact details on the booking page. 5. Complete your payment through the selected payment method. 6. Get your SunExpress flight e-itinerary in the My Booking page, or in your email.

How to Pay

The payment for your SunExpress ticket on Airpaz.com can be processed via bank bank transfer, credit card, PayPal, and over the counter methods. For more complete information, visit Airpaz.com Payment Guide page.

About

SunExpress

Company Profile

SunExpress operating with IATA code (XQ) and ICAO code SXS, is a low cost carrier airline that flies domestic & international routes. The airline flies to destinations all over the world from its main hub located in İzmir Adnan Menderes Airport (ADB). Güneş Ekspress Havacılık A.Ş is the owner of the trade name SunExpress. The leader of the company is Max Kownatzki. The address of the head office is Turkey.

History

SunExpress which operates with IATA code (XQ) and ICAO code (SXS) is operated under Güneş Ekspress Havacılık A.Ş. The airline was established in 1989. Throughout the years, SunExpress intended to serve more customers by innovating its services. This airline began its operation on 02-04-1990. Nowadays, the airline has successfully reached on 2016, SunExpress offers new modern Call Center in Izmir,on 2018, SunExpress has introduced a new Inflight Entertainment System,SunExpress provides passengers with tailor-made offers and enables them to collect BonusPoints as well as flights via individual or family accounts.

Flight Attendant

SunExpress Flight Attendant Image
SunExpress cabin crew wears a uniform in black and white. For male flight attendants, they wear white long sleeve with black vest and orange tie and black trousers. For female flight attendants, they wear white short sleeve with black vest and yellow scarf and black trousers or black skirt. This uniform exudes elegance, while providing the crew with efficiency and comfort in serving passengers. Apart from that, it also embodies the airlines brand's image perfectly.

Fleet

SunExpress Fleet Image
SunExpress has a number of aircrafts, all of which can be seen in the following table:
Type Quantity
Boeing 737-800 58

Call Center

If you have any inquiry for the airline or are facing difficulties on your flight such as lost baggage or delayed flights, you can contact the airline. The SunExpress call center can be contacted on one of the following phone numbers :
Country Phone
Austria 0820-898797
Denmark 0787 72825
Germany 069 9023 4000
Finland 0931579405
France 0821 770193
Netherlands 020 811 0777
Norway 800-11263
Turkey +90 444-0-797
Sweden 08-50 639542
Switzerland +41 900 444797
Italy and Rome 06 976 285 70
UK 020 349 985 70
Belgium 02 808 59 46
other countries 0090 – 232 444 0 797

Live Chat

Another way is to go to their live chat page here.

Facilities and Services

SunExpress

Baggage

Cabin Baggage

Passengers flying with SunExpress are given a cabin baggage allowance included in their flight tickets fare. The maximum weight of the luggage is 8 kg, while the maximum dimension of the baggage put in the cabin is 55 cm x 40 cm x 23 cm (L x W x H).

Checked Baggage

SunExpress gives free checked baggage allowance for the passengers. Passengers are allowed to bring up to 15 kg of baggage on domestic route, and 20 kg on international routes.

Excess Baggage

Excess checked baggage allowance weight cannot be purchased on Airpaz.com. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

SunExpress Economy Seat Size Image

Economy Class

The size of the standard seat for the Economy Class fare in SunExpress is 31"-36" pitch and 17"-18" width.

Inflight Comfort

SunExpress Entertainment Image

Inflight Entertainment

SunExpress provides services and in-flight entertainment for the passengers during flight on their aircraft, such as TV show,movie,music,magazine,newspaper,virtual reality.

Inflight Free Snack

Free snack/beverage is not available during flights with SunExpress.
SunExpress Menu Meals Image
Meal Order
Passengers can order beverage to enjoy during their flight according to the availability. For the airline's beverages and meals menu, click here.
SunExpress Wifi Image

Inflight Wifi

SunExpress provides in-flight WiFi for the passengers.
SunExpress Privilege Program Image

Privilege Program

Privilege program is available for the loyal customers of SunExpress, and further information on it can be checked here.

Check-in

SunExpress

Web Check-in

Passengers can do web check in through the official website of SunExpress. To do so, click here to go to the airline’s check-in page. Online check-in can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for SunExpress opens 150 minutes before the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check in service is not available for passengers of SunExpress.

App Check-in

It is possible for SunExpress passengers to check in through the airline’s official mobile (Android/iOS) application. To do this, download the SunExpress mobile application on their smartphone. The check in time is 24 hours before the flight departure time.

Terms and Conditions

SunExpress
For the complete Terms and Conditions of SunExpress, click here.

Fare Rules

a. Cancellation and Refund

Flight ticket with the airline may be cancelled and refunded.

b. Reschedule

Changes such as reschedule can be made to the flight tickets by directly contacting the airline. For complete information on SunExpress tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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