Check-in is available starting from 60 minutes
Online Check-in
Volaris Flight Attendant Image
Volaris Fleet Image
Volaris Economy Seat Size Image
Volaris Menu Meals Image
Volaris Privilege Program Image

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Volaris (Y4) is a low cost carrier airline operating domestic & international routes. The cabin baggage allowance provided by this airline is 7 kg and max dimension of 14 in x 18 in x 8 in (L x W x H). checked baggage allowance is not included in the ticket. Airport check in time at the airport starts from 180 minutes before the departure time. Online check in is allowed for flight on Volaris official website page. It can be processed 1 days before scheduled flight departure time.

How to Book

1. Visit Airpaz site, or open the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the details in the flight search box. 3. Choose your preferred flight. 4. Fill in the contact and passenger information on the booking page. 5. Complete payment through the selected payment method. 6. Receive your Volaris flight e-ticket in the My Booking page, or in your registered email.

How to Pay

The payment for your Volaris booking on Airpaz can be processed via bank bank transfer, PayPal, credit card, and over the counter methods. For the complete information, visit Airpaz.com Payment Guide page.



Company Profile

Volaris which operates with IATA code (Y4) and ICAO code VOI, is a low cost carrier airline that flies domestic & international routes. The airline serves flights to destinations all over the world with its main hub located in Tijuana International Airport, Miguel Hidalgo y Costilla Guadalajara International Airport, Mexico City International Airport. Although the airline operates using the name Volaris, it is the trade name for Concesionaria Vuela Compañía de Aviación, S.A.B. de C.V.. The leader of the company is Enrique Beltranena. The head office for the airline is located in Mexico.


Volaris operating with IATA code (Y4) and ICAO code (VOI) runs under the management of Concesionaria Vuela Compañía de Aviación, S.A.B. de C.V.. The airline was first founded in 2004. During its period of establishment, Volaris aimed to satisfy their passengers through the services it provides. The milestone that has been accomplished by the airline is according to information from the OAG , Volaris ranks with five stars in the 38th position of the most punctual airlines in the world,have +60 destinations,have 300+ daily flights.

Flight Attendant

Volaris Flight Attendant Image
Volaris cabin crew wears a uniform that is dominated by purple. For male flight attendants, they wear white long sleeves with black tie and black suit and black trousers. For female flight attendants, they wear purple dress with green scarf and purple hat and purple skirt. The uniform itself represents their strong commitment to create a remarkable passengers' experience throughout the flight.


Volaris Fleet Image
Volaris operates using a number of aircrafts, all of which can be seen in the following table:
Type Quantity
Airbus A319-100 5
Airbus A320-200 40
Airbus A320neo 20
Airbus A321-200 10
Airbus A321neo 6

Call Center

If you have any question for the airline or are facing any problem during your travel such as lost baggage or delayed flights, you can directly contact the airline. To contact the airline is by sending an email to yourexperience@volaris.com. The Volaris call center can be contacted on one of the following phone numbers :
Country Phone
Mexico (55) 1102 8000
USA 1 855 VOLARIS (8652747)

Live Chat

Another alternative is to go to their live chat page here.

Facilities and Services



Cabin Baggage

Passengers flying with Volaris are provided a cabin baggage allowance included in their flight tickets. The the maximum size of the luggage put in the overhead cabin is 14 in x 18 in x 8 in (L x W x H), while max weight of the baggage is 7 kg.

Checked Baggage

Free checked baggage allowance is not available for the passengers flying on Volaris.

Excess Baggage

Extra checked baggage allowance cannot be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Volaris Economy Seat Size Image

Economy Class

The size of the standard seat for the Economy Class in Volaris is 28"-32" pitch, 18" width.

Inflight Comfort

Inflight Free Snack

During flights with Volaris free snack/beverage is not available.
Volaris Menu Meals Image
Meal Order
According to the availability, passengers can order beverage to enjoy during their flight. For the airline's beverages and meals menu, click here.
Volaris Privilege Program Image

Privilege Program

Privilege program is available for the loyal customers of Volaris, and more detail on it can be read here.



Web Check-in

Passengers can check in online through the official website of Volaris. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Volaris opens 180 minutes before the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Volaris does not support kiosk check in services for the passengers.

App Check-in

Check in through the airline’s official mobile (Android/iOS) app is possible. To do this, download the Volaris mobile application on their smartphone. The check in time is 24 hours before the flight departure time.

Terms and Conditions

For further information, read the Terms and Conditions of Volaris, click here.

Fare Rules

a. Cancellation and Refund

Tickets with the airline can be cancelled and refunded.

b. Reschedule

Changes such as reschedule may be made to the flight tickets by directly contacting the airline. For complete information on Volaris ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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