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Regional Express Airlines

Check-in is available starting from 120 minutes
Available for Check-in Online
Regional Express Airlines flight attendant image
Regional Express Airlines fleet image
Regional Express Airlines Economy Class seat image
Regional Express Airlines privilege program image

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Overview

Regional Express Airlines

Introduction

Regional Express Airlines (ZL) is a low cost carrier airline operating domestic routes. The cabin baggage allowance given by this airline is 7 kg and maximum size of 36 cm x 23 cm x 56 cm (Width x Depth x Height). The domestic route ticket fare also includes free checked baggage allowance of 15 kg. Airport check in time at the airport starts from 90 minutes prior to the scheduled departure time. Online check in is allowed for flight with the airline on Regional Express Airlines official website page. It can be done 2 days before flight departure time.

How to Book

1. Visit Airpaz.com, or open the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose your preferred flight. 4. Fill in the contact information and passenger details on the booking page. 5. Process payment through the selected method. 6. Receive your Regional Express Airlines flight e-itinerary in the My Booking page, or in your email.

How to Pay

Payment for your Regional Express Airlines booking on Airpaz.com can be made via bank credit card, bank transfer, PayPal, and over the counter methods. For the complete information, visit Airpaz Payment Guide page.

About

Regional Express Airlines

Company Profile

Regional Express Airlines operating with IATA code (ZL) and ICAO code RXA, is a low cost carrier airline that flies domestic routes. The airline flies to destinations all over the world from its main hub located in Brisbane Airport (BNE) and Sydney Airport (SYD). The airline flies to Indonesia, Malaysia, Thailand, and Several cities that the airlines fly to are Kuala Lumpur, Singapore, Bangkok. Although the airline operates using the name Regional Express Airlines, it is the trade name for Regional Express Pty Ltd. The company is lead by the CEO, Lim Kim Hai. The head office for the airline is located in Australia.

History

Regional Express Airlines which operates with IATA (ZL) and ICAO (RXA) was first founded in 2002. The airline is managed by Regional Express Pty Ltd. Over time, Regional Express Airlines continues to expand its business by maintaining a worthwhile and enjoyable service for their customers. Regional Express Airlines has won 2010 Regional Airline of the Year by Air Transport World (ATW),2011, 2013-2014 Best Regional Airline in Australia by Australian Traveller Magazine.

Flight Attendant

Regional Express Airlines flight attendant image
Regional Express Airlines cabin crew wears a uniform that is dominated by white and black. For male flight attendants, they wear white shirt and black trousers. For female flight attendants, they wear white shirt with orange scarf and black skirt. The uniform itself represents their strong passion to offer a remarkable passengers' experience during the flight.

Fleet

Regional Express Airlines fleet image
Regional Express Airlines operates using a number of aircrafts, all of which can be checked in the following table:
Type Quantity
Boeing 737-800 NG 6
Saab 340 60

Call Center

If you have question for the airline or are facing any problem on your flight such as cancelled flights or lost baggage, you can directly contact the airline. The Regional Express Airlines call center can be contacted on one of the following phone numbers :
Country Phone
Australia (within Australia) (+61) 13 17 13
Australia (outside Australia) (+61) 2 6393 5550

Live Chat

Regional Express Airlines customer service does not support live chat.

Facilities and Services

Regional Express Airlines

Baggage

Cabin Baggage

Passengers flying with Regional Express Airlines are given a cabin baggage allowance included in their ticket fare. The maximum weight of the baggage is 7 kg, while the max dimension of the luggage put in the overhead cabin is 36 cm x 23 cm x 56 cm (Width x Depth x Height).

Checked Baggage

Passengers on domestic route have 15 kg free checked baggage allowance, but passengers flying international route do not get free checked baggage allowance.

Excess Baggage

Excess checked baggage allowance weight can be purchased on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Regional Express Airlines Economy Class seat image

Economy Class

The size of the standard seat for the Economy Class fare in Regional Express Airlines is 30" seat pitch and 18.5" seat width.

Inflight Comfort

Regional Express Airlines privilege program image

Privilege Program

Privilege program is available for the loyal customers of Regional Express Airlines, and further information on it can be read here.

Check-in

Regional Express Airlines

Web Check-in

Through the official website of Regional Express Airlines, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 2 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Regional Express Airlines check-in counters 90 minutes prior to the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Regional Express Airlines does not support kiosk check in services for the passengers.

App Check-in

Regional Express Airlines does not support app check in services for the passengers.

Terms and Conditions

Regional Express Airlines
For the complete Terms and Conditions of Regional Express Airlines, click here.

Fare Rules

a. Cancellation and Refund

Flight ticket with the airline cannot be cancelled.

b. Reschedule

Changes such as reschedule may be made to the flight ticket by directly contacting the airline. For more complete information on Regional Express Airlines flight ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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