Regional Express Airlines

Check-in is available starting from 120 minutes
Online Check-in
Regional Express Airlines flight attendant image
Regional Express Airlines fleet image
Regional Express Airlines Economy Class seat image
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Overview

Regional Express Airlines

Introduction

Regional Express Airlines (ZL) is a low cost carrier airline operating domestic routes. The cabin baggage allowance provided by this airline is 7 kg and max size of 36 cm x 23 cm x 56 cm (Width x Depth x Height). The passengers flying domestic routes with Regional Express Airlines will get checked baggage allowance of 15 kg. Passengers can check in at the airport 90 minutes prior to the flight departure time. Check in online is possible for flight with the airline on Regional Express Airlines official website. It can be done 2 days before flight departure time.

How to Book

1. Go to Airpaz website, or open the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger detail and contact information on the booking page. 5. Complete your payment through the selected method. 6. Receive your Regional Express Airlines flight e-ticket in the My Booking page, or in your registered email.

How to Pay

The payment for your Regional Express Airlines ticket booking on Airpaz can be made via bank credit card, PayPal, bank transfer, and over the counter methods. For the complete information, visit Airpaz.com Payment Guide page.

About

Regional Express Airlines

Company Profile

Regional Express Airlines operating with IATA code (ZL) and ICAO code RXA, is a low cost carrier airline that flies domestic routes. The airline serves flights to destination cities all over the world from its main hub located in Brisbane Airport (BNE) and Sydney Airport (SYD). The airline flies to Indonesia, Malaysia, Thailand, and Some of the destinations that the airlines fly to are Kuala Lumpur, Singapore, Bangkok. Regional Express Airlines operates under Regional Express Pty Ltd. The company is lead by the CEO, Lim Kim Hai. The address of the head office is Australia.

History

Regional Express Airlines which operates with IATA (ZL) and ICAO (RXA) is managed by Regional Express Pty Ltd. The airline was first founded in 2002. Throughout the years, Regional Express Airlines intends to serve more customers by innovating its services. Regional Express Airlines has been awarded 2010 Regional Airline of the Year by Air Transport World (ATW),2011, 2013-2014 Best Regional Airline in Australia by Australian Traveller Magazine.

Flight Attendant

Regional Express Airlines flight attendant image
Regional Express Airlines cabin crew wears a uniform in white and black. For male flight attendants, they wear white shirt and black trousers. For female flight attendants, they wear white shirt with orange scarf and black skirt. Apart from a perfectly made uniform, Regional Express Airlines cabin crew always put the passenger and their experience on the forefront.

Fleet

Regional Express Airlines fleet image
Regional Express Airlines operates using a number of airplanes, all of which can be checked in the following table:
Type Quantity
Boeing 737-800 NG 6
Saab 340 60

Call Center

If you have any question for the airline or are facing any issue during your flight such as lost baggage or cancelled flights, you can contact the airline. The Regional Express Airlines call center can be contacted on one of the following phone numbers :
Country Phone
Australia (within Australia) (+61) 13 17 13
Australia (outside Australia) (+61) 2 6393 5550

Live Chat

Regional Express Airlines customer service does not provide live chat.

Facilities and Services

Regional Express Airlines

Baggage

Cabin Baggage

Passengers using the service of Regional Express Airlines are given a cabin baggage allowance included in their flight tickets. The max weight of the baggage is 7 kg, while the max dimension of the baggage put in the overhead cabin is 36 cm x 23 cm x 56 cm (Width x Depth x Height).

Checked Baggage

Passengers on domestic flights have 15 kg free checked baggage allowance, but passengers flying international route with Regional Express Airlines do not get checked baggage allowance.

Excess Baggage

Extra checked baggage allowance can be purchased on Airpaz.com. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Regional Express Airlines Economy Class seat image

Economy Class

The size of the standard seat for the Economy Class fare in Regional Express Airlines is 30" seat pitch and 18.5" seat width.

Inflight Comfort

Regional Express Airlines privilege program image

Privilege Program

Regional Express Airlines has a privilege program for their loyal customers, and further information on it can be checked here.

Check-in

Regional Express Airlines

Web Check-in

Passengers can check in online through the official website of Regional Express Airlines. To do so, click here to go to the airline’s check-in page. Web check-in can be done 2 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Regional Express Airlines check-in counters 90 minutes prior to the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

This service is not available for passengers flying with Regional Express Airlines.

App Check-in

App check in service is not available for passengers of Regional Express Airlines.

Terms and Conditions

Regional Express Airlines
For further information, read the Terms and Conditions of Regional Express Airlines, click here.

Fare Rules

a. Cancellation and Refund

Ticket with the airline may not be cancelled.

b. Reschedule

Changes such as reschedule cannot be made for tickets of Regional Express Airlines. For further information on Regional Express Airlines ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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