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Check-in is available starting from 120 minutes
Available for Check-in Online
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Lufthansa Economy Class seat image
Lufthansa Business Class seat image
Lufthansa First Class seat image
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Lufthansa (LH) is a full flight airline flying to domestic & international routes. The cabin baggage allowance provided by this airline is 8 kg and maximum size of 55 cm x 40 cm x 23 cm (L x W x H). Passengers can check in at the airport 120 minutes before the departure time. Check in online is allowed for flights on Lufthansa official website. It can be done 1 days before departure time.

How to Book

1. Go to, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the contact and passenger information on the booking page. 5. Process payment through the selected method. 6. Find your Lufthansa flight e-itinerary in the My Booking page, or in your registered email.

How to Pay

The payment for your Lufthansa ticket on can be processed via bank PayPal, bank transfer, credit card, and over the counter methods. For the complete information, visit Airpaz Payment Guide page.



Company Profile

Lufthansa which operates with IATA code (LH) and ICAO code DLH, is a full flight airline that flies domestic & international routes. The airline serves flights to destination cities all over the world from its main hub located in Frankfurt Airport (FRA), Munich Airport (MUC). Deutsche Lufthansa AG is the owner of the trade name Lufthansa. The leader of the company is Carsten Spohr. The address of the head office is Germany. Lufthansa is a member of Star Alliance.


Lufthansa operating with IATA code (LH) and ICAO code (DLH) was founded in 1953. The airline is operated under Deutsche Lufthansa AG. Across the years, Lufthansa always do their best to become one of the promising airlines in the future. This airline began its operation on 01-04-1955. Lufthansa has been awarded SKYTRAX Award in 2018,SKYTRAX Award in 2019.

Flight Attendant

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Lufthansa cabin crew wears a uniform in dark blue, yellow, and white. For male flight attendants, they wear white shirt, dark blue suit with dark blue trousers. For female flight attendants, they wear white shirt, dark blue blazer with yellow and dark blue scarf and dark blue skirt. This uniform was designed perfectly, that makes it easier for the crew to move around the cabin while providing passengers’ needs.


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Lufthansa has a number of aircrafts, all of which can be seen below:
Type Quantity
Airbus A319-100 28
Airbus A320-200 74
Airbus A320neo 20
Airbus A321-100 20
Airbus A321-200 43
Airbus A321neo 2
Airbus A330-300 16
Airbus A340-300 15
Airbus A340-600 17
Airbus A350-900 14
Airbus A380-800 1314
Boeing 747-400 13
Boeing 747-8I 19

Call Center

If you have any inquiry for the airline or are facing issues during your flight such as lost baggage or delayed flights, you can directly contact the airline. To contact the airline is by sending an email to The Lufthansa call center can be contacted on one of the following numbers :
Country Phone
Indonesia +62 01 803 852 7122
Japan +81 570 089 000
Malaysia +65 1800 816 588
Germany +49 69 86 799 799

Live Chat

There is no live chat service for passengers of Lufthansa.

Facilities and Services



Cabin Baggage

Passengers flying with Lufthansa are given a cabin baggage allowance included in their flight tickets fare. The max weight of the baggage is 8 kg, and the maximum size of the luggage put in the cabin is 55 cm x 40 cm x 23 cm (L x W x H).

Checked Baggage

Free checked baggage allowance is provided for the passengers flying on Lufthansa.

Excess Baggage

Excess checked baggage allowance weight can be purchased on Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


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Economy Class

The standard seat size of the Lufthansa Economy Class is 18 inch.

Lufthansa Business Class seat image

Business Class

The standard seat size of the Lufthansa Business Class fare is 21 inch.

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First Class

The standard seat size of the Lufthansa First Class/Executive Class is 20.5 inch.

Inflight Comfort

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Inflight Entertainment

Lufthansa provides services and in-flight entertainment for the passengers while flying on their aircraft, such as movie,tv,music.

Inflight Free Snack

During flights with Lufthansa free snack/beverage is not provided.
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Meal Order
According to the availability, passengers can order meal to enjoy during their flight. For the airline's beverages and meals menu, click here.
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Inflight Wifi

Lufthansa provides in-flight WiFi for the passengers.
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Privilege Program

Privilege program is available for the loyal customers of Lufthansa, and further information on it can be accessed here.



Web Check-in

Passengers can check in online through the official website of Lufthansa. To do so, click here to go to the airline’s check-in page. Online check-in page can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Lufthansa opens 120 minutes before the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Lufthansa let you use kiosk check-in services for the passengers, that can be accessed at the departure airport depending on the availability. For further information on this service, contact the airline customer service call center. The check in time is 2 hours prior to the flight departure time.

App Check-in

App check-in through the airline’s official mobile (Android/iOS) application is possible. To do so, the passengers should download the Lufthansa mobile application on their mobile. The check in time is 24 hours before the flight departure time.

Terms and Conditions

For the complete Terms and Conditions of Lufthansa, click here.

Fare Rules

a. Cancellation and Refund

Flight tickets with the airline may not be cancelled.

b. Reschedule

Changes such as reschedule can be made to the flight ticket by directly contacting the airline. For complete information on Lufthansa tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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