Lufthansa

Check-in is available starting from 120 minutes
Online Check-in
Lufthansa flight attendant image
Lufthansa fleet image
Lufthansa Economy Class seat image
Lufthansa Business Class seat image
Lufthansa First Class seat image
Lufthansa inflight entertainment image
Lufthansa meals menu image
Lufthansa wifi image
Lufthansa privilege program image

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Overview

Lufthansa

Introduction

Lufthansa (LH) is a full flight airline flying to domestic & international routes. The airline provides the passengers with a cabin baggage allowance of 8 kg and maximum size of 55 cm x 40 cm x 23 cm (L x W x H). Passenger can check in at the airport 120 minutes prior to the scheduled departure time. Online check in is available for flight with the airline on Lufthansa official website page. It can be processed 1 days before flight departure time.

How to Book

1. Go to Airpaz website, or open the Airpaz application (Android/iOS) on your gadget. 2. Fill in the flight details in the flight search box. 3. Choose your perfect flight. 4. Fill in the passenger and contact information on the booking page. 5. Process payment through the selected method. 6. Get your Lufthansa flight e-ticket in the My Booking page, or in your email.

How to Pay

The payment for your Lufthansa booking on Airpaz.com can be made via bank bank transfer, PayPal, credit card, and over the counter methods. For a complete information, visit Airpaz.com Payment Guide page.

About

Lufthansa

Company Profile

Lufthansa which operates with IATA code (LH) and ICAO code DLH, is a full flight airline that flies domestic & international routes. The airline serves flights to destinations all over the world from its main hub located in Frankfurt Airport (FRA), Munich Airport (MUC). Deutsche Lufthansa AG is the owner of the trade name Lufthansa. The leader of the company is Carsten Spohr. The head office for the airline is located in Germany. Lufthansa is a member of Star Alliance.

History

Lufthansa operating with IATA code (LH) and ICAO code (DLH) is operated under Deutsche Lufthansa AG. In 1953, this airline was established. Throughout the years, Lufthansa continued to enhance its business by providing a worthwhile and pleasant service for their customers. This airline was first flown on 01-04-1955. Lufthansa has been awarded SKYTRAX Award in 2018,SKYTRAX Award in 2019.

Flight Attendant

Lufthansa flight attendant image
Lufthansa cabin crew wears a uniform that is dominated by dark blue, yellow, and white. For male flight attendants, they wear white shirt, dark blue suit and dark blue trousers. For female flight attendants, they wear white shirt, dark blue blazer with yellow and dark blue scarf with dark blue skirt. The uniform itself was perfectly laid out, making it easier for the crew to move around the cabin while providing passengers’ needs.

Fleet

Lufthansa fleet image
Lufthansa operates using a number of aircrafts, all of which can be checked in the following table:
Type Quantity
Airbus A319-100 28
Airbus A320-200 74
Airbus A320neo 20
Airbus A321-100 20
Airbus A321-200 43
Airbus A321neo 2
Airbus A330-300 16
Airbus A340-300 15
Airbus A340-600 17
Airbus A350-900 14
Airbus A380-800 1314
Boeing 747-400 13
Boeing 747-8I 19

Call Center

If you have any question for the airline or are facing difficulties during your travel such as cancelled flights or lost baggage, you can directly contact the airline. One of the ways to contact the airline is by sending an email to customer.relations@lufthansa.com. The Lufthansa contact support can be contacted on one of the following phone numbers :
Country Phone
Indonesia +62 01 803 852 7122
Japan +81 570 089 000
Malaysia +65 1800 816 588
Germany +49 69 86 799 799

Live Chat

There is no live chat service for passengers of Lufthansa.

Facilities and Services

Lufthansa

Baggage

Cabin Baggage

Passengers using the service of Lufthansa are provided a cabin baggage allowance included in their ticket fare. The the max dimension of the baggage put in the cabin is 55 cm x 40 cm x 23 cm (L x W x H), and max weight of the baggage is 8 kg.

Checked Baggage

Lufthansa gives free checked baggage allowance for the passengers.

Excess Baggage

Extra checked baggage allowance can be purchased on Airpaz.com. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Lufthansa Economy Class seat image

Economy Class

The size of the standard seat for the Economy Class in Lufthansa is 18 inch.

Lufthansa Business Class seat image

Business Class

The size of the standard seat for the Business Class fare in Lufthansa is 21 inch.

Lufthansa First Class seat image

First Class

The size of the standard seat for the First Class/Executive Class fare in Lufthansa is 20.5 inch.

Inflight Comfort

Lufthansa inflight entertainment image

Inflight Entertainment

Lufthansa provides services and in-flight entertainment for the passengers during flight on their aircraft, such as movie,tv,music.

Inflight Free Snack

Free snack/beverage is not provided during flights with Lufthansa.
Lufthansa meals menu image
Meal Order
According to the availability, passengers can order food to enjoy in their flight. For the airline's beverages and meals menu, click here.
Lufthansa wifi image

Inflight Wifi

Lufthansa provides inflight WiFi for the passengers.
Lufthansa privilege program image

Privilege Program

Privilege program is available for the loyal customers of Lufthansa, and more complete detail on it can be checked here.

Check-in

Lufthansa

Web Check-in

Through the official website of Lufthansa, passengers can check in online. To do so, click here to go to the airline’s check-in page. Web check-in can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Lufthansa opens 120 minutes before the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the Lufthansa passengers, and may be accessed at the departure airport depending on the availability. For more information on this service, contact the airline customer service. The check in time is 2 hours before the flight departure time.

App Check-in

It is possible for Lufthansa passengers to check in through the airline’s official mobile (Android/iOS) app. To do so, the passengers should download the Lufthansa mobile application on their mobile. The check in time is 24 hours before the departure time.

Terms and Conditions

Lufthansa
For further information, read the Conditions of Carriage of Lufthansa, click here.

Fare Rules

a. Cancellation and Refund

Ticket with the airline cannot be cancelled.

b. Reschedule

Changes such as reschedule can be made to the flight ticket by directly contacting the airline. For further information on Lufthansa flight tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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