Introduction

Neos (NO) is a low cost carrier airline flying to domestic & international routes. The airline provides the passenger with a cabin baggage allowance of 5 kg and maximum size of 55 cm x 40 cm x 20 cm (L x W x H). The international route flight ticket fare includes free checked baggage allowance of 15 kg while the domestic route fare also includes free checked baggage allowance of 15 kg. Passengers can start checking in at the airport 180 minutes prior to the flight departure time. Check in online is possible for flights with the airline on Neos official website page. It can be done 2 days prior to scheduled flight departure time.

How to Book

1. Visit Airpaz website, or access the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the flight details in the flight search box. 3. Choose your perfect flight. 4. Fill in the passenger and contact information on the booking page. 5. Complete your payment through the selected method. 6. Get your Neos flight e-ticket in the My Booking page, or in your email.

How to Pay

Payment for your Neos ticket booking on Airpaz.com can be processed via bank PayPal, credit card, bank transfer, and over the counter methods. For more complete information, visit Airpaz.com Payment Guide page.

Company Profile

Neos operating with IATA code (NO) and ICAO code NOS, is a low cost carrier airline that flies domestic & international routes. The airline flies to destinations all over the world from its main hub located in Milan Malpensa Airport (MXP). Although the airline operates using the name Neos, it is the trade name for Neos S.p.A.. The company is lead by the CEO, Lupo Rattazzi. The head office for the airline is located in Italy.

History

Neos operating with IATA (NO) and ICAO (NOS) runs under the management of Neos S.p.A.. The airline was first established in 2001. During its period of establishment, Neos continues to develop its business by maintaining a worthwhile and enjoyable service for their loyal passengers. The milestone that has been reached by the airline is "NEOS has been the first Italian air carrier being authorized to fly the route Italy-Cape Verde, followed by routes to the Canary Islands in August 2003 and started to operate its long haul flights in December 2004. NEOS has been the first Italian airline to be certified JAR OPS since its inception.".

Flight Attendant

Neos cabin crew wears a uniform in basil green. For male flight attendants, they wear white shirt with black suit and black tie and black trousers. Besides a perfectly made uniform, Neos cabin crew always committed to exceed their passengers’ expectations by creating excellent flight services.

Fleet

Neos operates using a number of aircrafts, all of which can be checked below:

Type	Quantity
Boeings 737-800W (Winglet)	6
Boeing 787-9 Dreamliner	4

Call Center

If you have inquiries for the airline or are facing issues on your flight such as delayed flights or lost baggage, you can directly contact the airline. The Neos call center can be contacted on one of the following phone numbers :

Country	Phone

Live Chat

Another alternative is to go to their live chat page here.

Baggage

Web Check-in

Passengers can do web check in through the official website of Neos. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 2 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Neos check-in counters 180 minutes prior to the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check in service is not available for passengers of Neos.

App Check-in

App check in service is not available for passengers of Neos.

Fare Rules