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Neos Flight Information
Introduction
Neos (NO) is a low cost carrier airline operating domestic and international routes. The cabin baggage allowance given by this airline is 8 kg and max size of 55 x 40 x 20 cm. The flight ticket fare does not include checked baggage allowance. Check in time at the airport starts from 180 minutes prior to the flight departure time. Online check in is possible for flights with the airline on Neos official website page. It can be processed 48 hours prior to scheduled departure time.
How to Book
How to Pay
Payment for your Neos ticket booking on Airpaz.com can be made via bank credit card, PayPal, bank transfer, and over the counter methods. For more complete information, visit Airpaz.com Payment Guide page.
Information About Neos
Getting to know your airline before you fly is always a smart move. It helps you travel with confidence and know exactly what to expect. Neos is a low cost carrier that's been operating domestic and international routes since 2001, with its head office based in Italy. Across the aviation industry, Neos is officially recognized by its IATA code (NO) and its ICAO code (NOS), the standard identifiers used for bookings, check-in, and flight tracking worldwide. Below, you'll find all the essential details, from codes and routes key facts, to help you plan and book your next trip with complete confidence.
Hub and Operations
Neos operates domestic and international flights from its main hub at Orio al Serio International Airport (BGY), Bologna Guglielmo Marconi Airport (BLQ), Rome Fiumicino Airport (FCO), Milan Malpensa Airport (MXP), Valerio Catullo Airport (VRN), with its head office based in Italy. The full list of destinations and current schedules are available when you search for a flight on Airpaz.
Milestones
The history of Neos is marked by a number of defining milestones. The moments below show how the airline has changed and grown over the years:
- "NEOS has been the first Italian air carrier being authorized to fly the route Italy-Cape Verde
- followed by routes to the Canary Islands in August 2003 and started to operate its long haul flights in December 2004. NEOS has been the first Italian airline to be certified JAR OPS since its inception."
Baggage
Cabin Baggage
Neos passengers can bring carry-on luggage on board with a free cabin baggage allowance of up to 8 kg. Cabin bags must fit within 55 x 40 x 20 cm. You may also bring a smaller personal item, such as a laptop bag, handbag, or small backpack, as long as it fits under the seat in front of you.
Seating
Neos offers seating across multiple cabin classes, with comfort and configuration varying by aircraft type and route. Select your flight to view the seating available for your booking.
Economy Class Seats

Economy class seats offer 31" - 33” pitch. Seat features and configuration may vary by aircraft type and route.
In-Flight Entertainment

In-flight entertainment on Neos is available. Where available, entertainment options include inflight magazine, movie, music, games.
Stay Connected with Wi-Fi

Neos offers in-flight Wi-Fi on select aircraft and routes. Availability and pricing may vary. Check with cabin crew or the airline before booking.
Check-in
Below are the check-in methods available for Neos flights. Availability may vary by airport, route, or fare type.
Web Check-in
Check in online through Neos's website using your booking details. After check-in, you can download or print your boarding pass. Web check-in is available up to 48 hours before departure.
Airport Counter Check-in
Visit Neos's check-in counter at your departure airport up to 180 minutes before departure. This option is recommended for passengers who need special assistance, have group bookings, or travel with oversized baggage. Additional fees may apply depending on Neos's policy.
Important Travel Information
- Arrive at the airport early enough to complete check-in, security screening, and any required immigration procedures.
- Check the check-in counter and boarding gate cut-off times for your route before heading to the airport.
- Bring all valid travel documents — your flight ticket, a government-issued ID, and your passport (with any required visas) for international travel.
- Entry requirements can change without notice. Check your destination's visa, health, and entry requirements well in advance of your departure date.
- Follow Neos's baggage allowance rules. See the Facilities and Services section for cabin baggage details.
- Fare types come with different rules for baggage, seat selection, meals, and flexibility. Review the fare conditions shown at checkout before completing your booking.
- In the event of a schedule change, delay, or cancellation initiated by Neos, the airline's own operational policies apply. Airpaz will assist with notifications and coordination wherever possible, but final decisions regarding rebooking, refunds, or compensation rest with the airline.
Onboard Rules
- Every passenger must occupy the seat assigned during check-in.
- Carry-on baggage must be stored in the overhead compartment or under the seat in front of you.
- Mobile phones and electronic devices must be switched off or set to flight mode, especially during take-off and landing.
- Fasten your seatbelt, fold the tray table, return your seat to upright, and open the window shade during take-off and landing.
- Smoking, including e-cigarettes and vaping, is strictly prohibited anywhere on the aircraft throughout the flight.
- Follow all instructions from Neos crew and onboard safety announcements at all times.
How to Manage Your Booking on Airpaz
- Log in to your Airpaz account.
- Go to Order section to find your flight.
- Select your booking to view your e-ticket, itinerary, and payment details.
- To request a refund or reschedule, choose the option shown and follow the steps.
- Provide the requested information and confirm your submission.
- Track the status of your request from the same page.
Check Neos () Flight Schedule
| Flight No. | Aircraft Model | Departs | Arrives | Departure City | Departure Airport | Arrival City | Arrival Airport | |
|---|---|---|---|---|---|---|---|---|
| NO3276 | - | 12:00 | 15:45 | Milan | MXP | Heraklion | HER | Check Fares |
Why Travelers Choose Airpaz for Neos Flight Bookings
- Quick & Easy Search: Filter and compare flights by price, schedule, duration, and stops — all in a single search.
- Easy Add-Ons: Add checked baggage, pick your seat, pre-order meals, or get travel insurance for your flight.
- Class Fare Options: Looking for a little extra luxury? We offer selections of class fare from economy to first class for a more premium flight experience.
- Multiple Payment Methods: Choose from credit/debit cards, bank transfers, PayPal, e-wallet, and many popular local payment options.
- Seamless Ticket Confirmation: Get your booking confirmation & ticket delivered to your email inbox after the payment is complete.
- Global Customer Support: Our multilingual customer support team is ready 24/7 to assist you with booking modifications, cancellations, or any questions.
- Exclusive app & member promos: Enjoy special deals designed for Airpaz members and app-only offers.
- Exceptional Value: We secure exclusive deals and special promotional rates to let you get the most out of your travel budget.
Tips to Find Cheap Neos Flights on Airpaz
- Book Ahead: Fares tend to climb as departure day approaches. Aim to book 4–8 weeks in advance for getting the best deals and fares.
- Stay Flexible on Dates: Use Airpaz’s calendar view to compare fares across multiple dates.
- Fly Midweek: Tuesdays and Wednesdays usually offer cheaper fares than weekend flights.
- Hunt for Promos: Check regularly for promo codes and limited-time Neos offers on Airpaz page and page.
- Avoid Peak Seasons: School holidays, public holidays, and festive periods drive fares up — travel off-peak to save more.
- Bundle and Save: Book your flight and stay in a single booking to enjoy more savings.
- Pay with the Airpaz app: Exclusive app promo codes and member-only discounts are often the best way of getting the lower flight fares.
How to Book a Flight on Airpaz
- Visit Airpaz.com or open the Airpaz app, then select Flights
- Enter your departure city (e.g. Kuala Lumpur) and destination (e.g. Bali, Singapore, or Bangkok)
- Choose your travel date and number of passengers
- Tap Search to see available flights
- Use filters like price, departure time, or duration to find the best option, then select your preferred flight
- Fill in passenger details exactly as shown on your passport or ID (full name, date of birth, nationality, and contact info)
- Add extras if needed, such as baggage, seat selection, meals, or travel insurance
- Review your booking details
- Select a payment method (credit/debit card, bank transfer, PayPal, or installment)
- Complete your payment—your e-ticket will be sent to your email and available in the app
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