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Austrian Airlines

Check-in is available starting from 180 minutes
Available for Check-in Online
Austrian Airlines flight attendant images
Austrian Airlines fleet images
Austrian Airlines economy seat images
Austrian Airlines business seat images
Austrian Airlines entertaiment images
Austrian Airlines menu meals images
Austrian Airlines wifi images
Austrian Airlines privilege program images

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Austrian Airlines


Austrian Airlines (OS) is a full flight airline flying to domestic & international routes. The cabin baggage allowance provided by this airline is 8 kg and maximum size of 55 cm x 40 cm x 23 cm (L x W x H). Free checked baggage allowance is not included in the flight Check in time at the airport starts from 180 minutes prior to the flight departure time. Check in online is available for flight with the airline on Austrian Airlines official website. It can be done 1 days prior to departure time.

How to Book

1. Go to, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the details in the flight search box. 3. Choose your perfect flight. 4. Fill in the passenger information and contact details on the booking page. 5. Process payment through the selected method. 6. Receive your Austrian Airlines flight e-itinerary in the My Booking page, or in your registered email.

How to Pay

Payment for your Austrian Airlines ticket on Airpaz can be processed via bank bank transfer, credit card, PayPal, and over the counter methods. For more complete information, visit Payment Guide page.


Austrian Airlines

Company Profile

Austrian Airlines operating with IATA code (OS) and ICAO code AUA, is a full flight airline that flies domestic & international routes. The airline flies to destination cities all over the world from its main hub located in Vienna International Airport (VIE). Although the airline operates using the name Austrian Airlines, it is the trade name for Austrian Airlines AG. The company is lead by the CEO, Alexis von Hoensbroech. The head office for the airline is located in Austria. Austrian Airlines is a part of the Star Alliance.


Austrian Airlines operating with IATA code (OS) and ICAO code (AUA) runs under the management of Austrian Airlines AG. The airline was founded in 1957. Over the years, Austrian Airlines has grown significantly and continues to provide a credible and trustworthy service for their customers. This airline started its operation on 31-03-1958. The first ever flight route was Vienna (VIE) - Zurich (ZRH) using Vickers Viscount 779.

Flight Attendant

Austrian Airlines flight attendant images
Austrian Airlines cabin crew wears a uniform in red and black. For male flight attendants, they wear white shirt, black suit, and red tie with black trousers. For female flight attendants, they wear red blouse, red blazer, and gray scarf and red skirt. This uniform exudes elegance, while providing the crew with efficiency and comfort in serving passengers. Apart from that, it also embodies the airlines brand's image perfectly.


Austrian Airlines fleet images
Austrian Airlines operates using a number of aircrafts, all of which can be checked below:
Type Quantity
Airbus A320-200 29
Airbus A321-100 3
Airbus A321-200 3
Boeing 767-300ER 3
Boeing 777-200ER 6
Embraer E195 17

Call Center

If you have question for the airline or are facing any problem on your flight such as lost baggage or cancelled flights, you can directly contact the airline. One of the ways to contact the airline is by sending an email to The Austrian Airlines customer service can be contacted on one of the following numbers :
Country Phone
Austria (+43) 51766 1000
Global (+43) 1 70148 1000
Albania (+355) 4 2235 028
Armenia (+374) 60 680081
Australia (+61) 28278 4385
Azerbaijan (+994) 12497 1822
Belarus (+375) 172 900 900
Belgium (+32) 2620 0851
Bosnia (+38) 733911579
Bulgaria (+359) 2935 8245
Canada (+1) 800843 0002
China (+86) 400881 0770
Croatia (+385) 1626 5900
Cyprus (+357) 77 788 116
Czech Republic (+420) 22537 6413
Denmark (+45) 35 15 9013
Finland (+358) 20795 9010
France (+33) 820 816 816
Germany (+49) 695060 0598
Greece (+30) 211990 2353
Hungary (+36) 1429 2204
Israel (+972) 3905 8049
Italy (+39) 023 859 4284
Japan (+81) 35402 5218
Moldova (+373) 22 838 838
Montenegro (+382) 20405884
Netherlands (+31) 20721 9419
North Macedonia (+389) 25517540
Norway (+47) 235 03 783
Poland (+48) 22 536 40 88
Romania (+40) 21655 0730
Russia (+7) 495705 9104
Serbia (+381) 11430 0304
Slovakia (+421) 25011 2325
Slovenia (+386) 3600 1001
South Africa (+27) 11209 0430
Spain 0800 000 231
Sweden (+46) 851 99 23 76
Switzerland (+41) 43547 9797
Thailand (+66) 2056 6868
Turkey (+90) 212375 5938
Ukraine (+38) 032242 4901
United Kingdom (+44) 20 76608190
USA (+1) 800843 0002

Live Chat

Another way is to access their live chat page here.

Facilities and Services

Austrian Airlines


Cabin Baggage

Passengers using the service of Austrian Airlines are given a cabin baggage allowance included in their flight tickets fare. The the max dimension of the luggage put in the overhead cabin is 55 cm x 40 cm x 23 cm (L x W x H), and maximum weight of the luggage is 8 kg.

Checked Baggage

Austrian Airlines does not provide free checked baggage allowance for the passengers.

Excess Baggage

Excess checked baggage allowance cannot be purchased on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Austrian Airlines economy seat images

Economy Class

The size of the standard seat for the Economy Class fare in Austrian Airlines is 28-38 in pitch and 18.5 in width.

Austrian Airlines business seat images

Business Class

The size of the standard seat for the Business Class in Austrian Airlines is 30-44 in pitch and 21 in width.

Inflight Comfort

Austrian Airlines entertaiment images

Inflight Entertainment

Austrian Airlines provides services and in-flight entertainment for the passengers during flight on their aircraft, such as newspapers,magazines,TV,movie,music,games.

Inflight Free Snack

Free snack/beverage is not provided during flights with Austrian Airlines.
Austrian Airlines menu meals images
Meal Order
Passengers can order meal to enjoy during their flight according to the availability. For the airline's beverages and meals menu, click here.
Austrian Airlines wifi images

Inflight Wifi

Austrian Airlines provides in-flight WiFi for the passengers.
Austrian Airlines privilege program images

Privilege Program

Privilege program is available for the loyal customers of Austrian Airlines, and more detail on it can be accessed here.


Austrian Airlines

Web Check-in

Passengers can do web check in through the official website of Austrian Airlines. To do so, click here to go to the airline’s check-in page. Web check-in can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Austrian Airlines opens 180 minutes prior to the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the Austrian Airlines passengers, and can be accessed at the departure airport depending on the availability. For more information on this service, contact the airline call center. The check in time is 3 hours before the departure time.

App Check-in

It is possible for Austrian Airlines passengers to check in through the airline’s official mobile (Android/iOS) application. To do so, download the Austrian Airlines mobile application on their mobile phone. The check in time is 24 hours before the scheduled departure time.

Terms and Conditions

Austrian Airlines
For the complete Conditions of Carriage of Austrian Airlines, click here.

Fare Rules

a. Cancellation and Refund

Tickets with the airline cannot be cancelled.

b. Reschedule

Changes such as reschedule may be made to the ticket by directly contacting the airline. For further information on Austrian Airlines ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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