Austrian Airlines

Check-in is available starting from 120 minutes
Online Check-in
Austrian Airlines flight attendant images
Austrian Airlines fleet images
Austrian Airlines economy seat images
Austrian Airlines business seat images
Austrian Airlines entertaiment images
Austrian Airlines menu meals images
Austrian Airlines wifi images
Austrian Airlines privilege program images

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Austrian Airlines


Austrian Airlines (OS) is a full flight airline flying to domestic & international routes. The cabin baggage allowance given by this airline is 8 kg and max size of 55 cm x 40 cm x 23 cm (L x W x H). The ticket fare does not include checked baggage allowance. Check in time at the airport starts from 180 minutes before the scheduled flight departure time. Online check in is possible for flights on Austrian Airlines official website page. It can be processed 1 days before scheduled departure time.

How to Book

1. Visit Airpaz website, or open the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger information and contact details on the booking page. 5. Complete your payment through the selected method. 6. Get your Austrian Airlines flight e-ticket in the My Booking page, or in your email.

How to Pay

The payment for your Austrian Airlines ticket on Airpaz can be processed via bank credit card, PayPal, bank transfer, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.


Austrian Airlines

Company Profile

Austrian Airlines which operates with IATA code (OS) and ICAO code AUA, is a full flight airline that flies domestic & international routes. The airline serves flights to destination cities all over the world with its main hub located in Vienna International Airport (VIE). Austrian Airlines operates under Austrian Airlines AG. The company is lead by the CEO, Alexis von Hoensbroech. The address of the head office is Austria. Austrian Airlines is a part of the Star Alliance.


Austrian Airlines which operates with IATA (OS) and ICAO (AUA) is managed by Austrian Airlines AG. In 1957, this airline was established. Throughout its journey, Austrian Airlines always tries its best to become one of the promising airlines in the future. This airline was first flown on 31-03-1958. The first ever flight route was Vienna (VIE) - Zurich (ZRH) using Vickers Viscount 779.

Flight Attendant

Austrian Airlines flight attendant images
Austrian Airlines cabin crew wears a uniform that is dominated by red and black. For male flight attendants, they wear white shirt, black suit, and red tie and black trousers. For female flight attendants, they wear red blouse, red blazer, and gray scarf and red skirt. The uniform itself represents their strong commitment to deliver the best experience for its passengers during the flight.


Austrian Airlines fleet images
Austrian Airlines has a number of airplanes, all of which can be seen in the following table:
Type Quantity
Airbus A320-200 29
Airbus A321-100 3
Airbus A321-200 3
Boeing 767-300ER 3
Boeing 777-200ER 6
Embraer E195 17

Call Center

If you have inquiries for the airline or are facing difficulties during your flight such as lost baggage or delayed flights, you can directly contact the airline. To contact the airline is by sending an email to The Austrian Airlines contact support can be contacted on one of the following numbers :
Country Phone
Austria (+43) 51766 1000
Global (+43) 1 70148 1000
Albania (+355) 4 2235 028
Armenia (+374) 60 680081
Australia (+61) 28278 4385
Azerbaijan (+994) 12497 1822
Belarus (+375) 172 900 900
Belgium (+32) 2620 0851
Bosnia (+38) 733911579
Bulgaria (+359) 2935 8245
Canada (+1) 800843 0002
China (+86) 400881 0770
Croatia (+385) 1626 5900
Cyprus (+357) 77 788 116
Czech Republic (+420) 22537 6413
Denmark (+45) 35 15 9013
Finland (+358) 20795 9010
France (+33) 820 816 816
Germany (+49) 695060 0598
Greece (+30) 211990 2353
Hungary (+36) 1429 2204
Israel (+972) 3905 8049
Italy (+39) 023 859 4284
Japan (+81) 35402 5218
Moldova (+373) 22 838 838
Montenegro (+382) 20405884
Netherlands (+31) 20721 9419
North Macedonia (+389) 25517540
Norway (+47) 235 03 783
Poland (+48) 22 536 40 88
Romania (+40) 21655 0730
Russia (+7) 495705 9104
Serbia (+381) 11430 0304
Slovakia (+421) 25011 2325
Slovenia (+386) 3600 1001
South Africa (+27) 11209 0430
Spain 0800 000 231
Sweden (+46) 851 99 23 76
Switzerland (+41) 43547 9797
Thailand (+66) 2056 6868
Turkey (+90) 212375 5938
Ukraine (+38) 032242 4901
United Kingdom (+44) 20 76608190
USA (+1) 800843 0002

Live Chat

Another alternative is to access their live chat page here.

Facilities and Services

Austrian Airlines


Cabin Baggage

Passengers of Austrian Airlines are given a cabin baggage allowance included in their flight tickets. The max weight of the baggage is 8 kg, and the maximum dimension of the baggage put in the cabin is 55 cm x 40 cm x 23 cm (L x W x H).

Checked Baggage

Austrian Airlines does not give free checked baggage allowance for the passengers.

Excess Baggage

Extra checked baggage allowance cannot be bought on Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Austrian Airlines economy seat images

Economy Class

The size of the standard seat for the Economy Class in Austrian Airlines is 28-38 in pitch and 18.5 in width.

Austrian Airlines business seat images

Business Class

The standard seat size of the Austrian Airlines Business Class fare is 30-44 in pitch and 21 in width.

Inflight Comfort

Austrian Airlines entertaiment images

Inflight Entertainment

Austrian Airlines provides services and in-flight entertainment for the passengers during flight on their aircraft, such as newspapers,magazines,TV,movie,music,games.

Inflight Free Snack

During flights with Austrian Airlines free snack/beverage is not provided.
Austrian Airlines menu meals images
Meal Order
According to the availability, passengers can order beverage to enjoy during their flight. For the airline's beverages and meals menu, click here.
Austrian Airlines wifi images

Inflight Wifi

Inflight WiFi is available during flight with Austrian Airlines.
Austrian Airlines privilege program images

Privilege Program

Privilege program is available for the loyal customers of Austrian Airlines, and more information on it can be read here.


Austrian Airlines

Web Check-in

Passengers can do web check in through the official website of Austrian Airlines. To do so, click here to go to the airline’s check-in page. Online check-in can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Austrian Airlines opens 180 minutes before the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Austrian Airlines allows kiosk check-in services for the passengers, that may be accessed at the departure city airport according to the availability. For more information on this service, contact the airline customer service. The check in time is 3 hours before the flight departure time.

App Check-in

It is possible for Austrian Airlines passengers to check in through the airline’s official mobile (Android/iOS) application. To do this, the passengers should download the Austrian Airlines mobile application on their smartphone. The check in time is 24 hours before the scheduled flight departure time.

Terms and Conditions

Austrian Airlines
For the complete Terms and Conditions of Austrian Airlines, click here.

Fare Rules

a. Cancellation and Refund

Ticket with the airline may not be cancelled.

b. Reschedule

Changes such as reschedule cannot be made for tickets of Austrian Airlines. For further information on Austrian Airlines ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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