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Qantas Airways

Check-in is available starting from 180 minutes
Available for Check-in Online
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Qantas Airlines Business Class seat image
Qantas Airlines First Class seat image
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Qantas Airways


Qantas Airways (QF) is a full flight airline operating domestic & international routes. The cabin baggage allowance given by this airline is 7 kg and max size of 105 cm (L + W + H). The passengers flying international route with Qantas Airways will get free checked baggage allowance of 30 kg, while the domestic flight passengers is provided with 23 kg. Passenger can start checking in at the airport 180 minutes before the scheduled departure time. Check in online is possible for flights on Qantas Airways official website. It can be done 1 days prior to scheduled departure time.

How to Book

1. Visit, or open the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger information and contact details on the booking page. 5. Process payment through the selected method. 6. Receive your Qantas Airways flight e-itinerary in the My Booking page, or in your email.

How to Pay

Payment for your Qantas Airways ticket booking on Airpaz can be processed via bank credit card, PayPal, bank transfer, and over the counter methods. For a complete information, visit Payment Guide page.


Qantas Airways

Company Profile

Qantas Airways which operates with IATA code (QF) and ICAO code QFA, is a full flight airline that flies domestic & international routes. The airline serves flights to destinations all over the world from its main hub located in Brisbane Airport (BNE), Melbourne Airport (MEL), Sydney Airport (SYD). Qantas Airways operates under Qantas Airways Limited. The leader of the company is Paul McGinness and Hudson Fysh. The head office for the airline is located in Australia. Qantas Airways is a part of the Oneworld.


Qantas Airways which operates with IATA (QF) and ICAO (QFA) was founded in 1920. The airline runs under the management of Qantas Airways Limited. Across the years, Qantas Airways has grown steadily and continues to offer a credible service for their customers. The first ever flight route was Charleville - Cloncurry using Avro 504K. Qantas Airways has been awarded 2013 Eco-Pioneer Airline of the Year by Air Transport World (ATW) Eco-Aviation Awards,2014 Best First Class Sparkling and 2014 Best Business Class Fortified/Dessert wine by Sky Awards.

Flight Attendant

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Qantas Airways cabin crew wears a uniform that is dominated by black, red, pink. For male flight attendants, they wear white shirt, red and black tie, black suit and black trousers. For female flight attendants, they wear black, red and pink dress, pink scarf, black belt, black hat with black stocking. Apart from a beautifully made uniform, Qantas Airways cabin crew have gained an outstanding reputation for its excellent flight services.


Qantas Airlines fleet image
Qantas Airways operates using a number of airplanes, all of which can be checked below:
Type Quantity
B787-9 Dreamliner 14
Airbus A380-800 12
Airbus A330-300 10
Airbus A330-200 18
Boeing 737-800 75
Boeing 717-200 20
Airbus A320-200 5
Embraer E190-100 100
Fokker 100 50

Call Center

If you have question for the airline or are facing difficulties during your flight such as cancelled flights or lost baggage, you can contact the airline. The Qantas Airways call center can be contacted on one of the following numbers :
Country Phone
Australia (+61) 13 13 13
Fiji (+679) 323 9030
New Zealand (+64) 9 3578900
South Africa (+27) 21 427 3128
Kenya (+254) 701 948 795
Canada (+1) 1800 227 4500
USA (+1) 1800 227 4500
Mainland China (another destination) (+86) 400 819 9495
Mainland China (Beijing) (+86) 10 656 79006
Mainland China (Guangzhou) (+86) 20 3862 1600
Mainland China (Shanghai) (+86) 21 6145 0188
Hong Kong SAR (+852) 2298 8111
India (+91) 22 6111 18 18
Indonesia (+62) 21 2555 6300
Japan (within Tokyo) (+81) 03 6833 0700
Japan (outside Tokyo) (+81) 0120 207 020
South Korea (+82) 2 777 6871
Malaysia (+60)3 27133911 / (+60)3 20535033
Pakistan (+92) 21 3522 0081 / (+92) 21 3522 0082 / (+92) 21 3522 0083 / (+92) 21 3522 0084 / (+92) 21 3522 0085
Philippines (+63)2 8 3966940
Singapore (+65) 6415 7373
Sri Lanka (+94) 11 2168168
Taiwan (+886) 2 2509 2000
Thailand (+66) 2 632 6611
United Kingdom (+44) 800 964 432
United Arab Emirates (+971) 4389 8111

Live Chat

There is no live chat service for passengers of Qantas Airways.

Facilities and Services

Qantas Airways


Cabin Baggage

Passengers of Qantas Airways are given a cabin baggage allowance included in their ticket fare. The maximum weight of the baggage is 7 kg, while the max dimension of the baggage put in the cabin is 105 cm (L + W + H).

Checked Baggage

Free checked baggage allowance is available for the passengers flying on Qantas Airways. Passengers are allowed to check in up to 23 kg of baggage on domestic flight, and 30 kg on international flight.

Excess Baggage

Excess checked baggage allowance weight can be purchased on Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


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Economy Class

The standard seat size of the Qantas Airways Economy Class is 31" seat pitch and 17.5" seat width.

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Business Class

The size of the standard seat for the Business Class in Qantas Airways is 78" seat pitch and 21.5" seat width.

Qantas Airlines First Class seat image

First Class

The size of the standard seat for the First Class/Executive Class in Qantas Airways is 79" seat pitch and 22" seat width.

Inflight Comfort

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Inflight Entertainment

Qantas Airways provides services and in-flight entertainment for the passengers during flight on their aircraft, such as movies,TV,comedies,documentaries,magazine.

Inflight Free Snack

During flights with Qantas Airways free snack/beverage is not provided.
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Meal Order
Passengers can order meal to enjoy during their flight according to the availability. For the airline's beverages and meals menu, click here.
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Inflight Wifi

Qantas Airways provides in-flight WiFi for the passengers.
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Privilege Program

Qantas Airways has a privilege program for their loyal customers, and more information on it can be accessed here.


Qantas Airways

Web Check-in

Passengers can do web check in through the official website of Qantas Airways. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 1 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Qantas Airways check-in counters 180 minutes before the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Qantas Airways provides kiosk check-in services for the passengers, which may be accessed at the departure airport depending on the availability. For more information on this service, contact the airline customer service. The check in time is 3 hours prior to the flight departure time.

App Check-in

It is possible for Qantas Airways passengers to check in through the airline’s official mobile (Android/iOS) application. To do this, download the Qantas Airways mobile application on their smartphone. The check in time is 24 hours before the departure time.

Terms and Conditions

Qantas Airways
For the complete Conditions of Carriage of Qantas Airways, click here.

Fare Rules

a. Cancellation and Refund

Ticket with the airline may not be cancelled.

b. Reschedule

Changes such as reschedule can be made to the flight ticket by directly contacting the airline. For more information on Qantas Airways flight tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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