Shanghai Air

Check-in is available starting from 150 minutes
Online Check-in

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Shanghai Air


Shanghai Air (FM) is a full flight airline operating domestic & international routes. The airline gives the passengers with a cabin baggage allowance of 10 kg and maximum size of 55 cm x 40 cm x 20 cm (L x W x H). The passengers flying domestic routes with Shanghai Air will get free checked baggage allowance of 20 kg. Check in time at the airport starts from 150 minutes before the scheduled departure time. Online check in is allowed for flight with the airline on Shanghai Air official website

How to Book

1. Go to Airpaz site, or open the Airpaz application (Android/iOS) on your gadget. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger and contact details on the booking page. 5. Complete your payment through the selected payment method. 6. Find your Shanghai Air flight e-itinerary in the My Booking page, or in your registered email.

How to Pay

Payment for your Shanghai Air ticket on can be processed via bank PayPal, credit card, bank transfer, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.


Shanghai Air

Company Profile

Shanghai Air which operates with IATA code (FM) and ICAO code CSH, is a full flight airline that flies domestic & international routes. The airline flies to destination cities all over the world from its main hub located in Shanghai Hongqiao International Airport (SHA), Shanghai Pudong International Airport (PVG). Although the airline operates using the name Shanghai Air, it is the trade name for Shanghai Airlines Pte Ltd is the owner of the trade name Shanghai Air. The leader of the company is Fan Hongxi. The head office for the airline is located in China. Shanghai Air is a part of the Skyteam.


Shanghai Air operating with IATA code (FM) and ICAO code (CSH) is managed by Shanghai Airlines Pte Ltd. In 1985, this airline was founded. Across the years, Shanghai Air has grown remarkably and keep providing a credible service for their customers

Flight Attendant

Shanghai Airlines flight attendant image
Shanghai Air cabin crew wears a uniform that is dominated by black and red. For male flight attendants, they wear black shirt with black trousers. For female flight attendants, they wear black shirt, red hat and red scarf and black skirt. The uniform itself represents Shanghai Air sense of purpose to deliver an excellent experience to their passengers during the flight.


Shanghai Airlines fleet image
Shanghai Air has a number of aircrafts, all of which can be seen in the following table:
Type Quantity
Airbus A330-300 2
Boeing 737-700 7
Boeing 737-800 77
Boeing 737 MAX 8 11
Boeing 787-9 7

Call Center

If you have inquiry for the airline or are facing issues in the airport such as delayed flights or lost baggage, you can contact the airline. The Shanghai Air customer service can be contacted on one of the following numbers :
Country Phone
China +86 21 6255 8888

Live Chat

There is no live chat service for passengers of Shanghai Air.

Facilities and Services

Shanghai Air


Cabin Baggage

Passengers of Shanghai Air are provided a cabin baggage allowance included in their flight tickets fare. The the maximum size of the luggage put in the overhead cabin is 55 cm x 40 cm x 20 cm (L x W x H), while maximum weight of the baggage is 10 kg.

Checked Baggage

Passengers on domestic route will have 20 kg free checked baggage allowance, but passengers flying international routes with Shanghai Air do not get free checked baggage allowance.

Excess Baggage

Excess checked baggage allowance weight can be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Shanghai Airlines Economy Class seat image

Economy Class

The size of the standard seat for the Economy Class in Shanghai Air is 17 inch.

Shanghai Airlines Business Class seat image

Business Class

The standard seat size of the Shanghai Air Business Class is 20 inch.

Inflight Comfort

Inflight Free Snack

Free snack/beverage is not provided during flights with Shanghai Air.
Shanghai Airlines meals menu image
Meal Order
According to the availability, passengers can order food to enjoy during their flight.For the airline's beverages and meals menu, click here.
Shanghai Airlines privilege program image

Privilege Program

Privilege program is available for the loyal customers of Shanghai Air, and more information on it can be accessed here.


Shanghai Air

Web Check-in

Passengers of Shanghai Air cannot do online check-in through the website.

Airport Check-in

Check-in counters for Shanghai Air opens 150 minutes before the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Shanghai Air let you use kiosk check-in services for the passengers, which can be accessed at the departure airport according to the availability. For more information on this service, contact the airline customer service call center. The check in time is 2.5 hours before the scheduled flight departure time.

App Check-in

This service is not available for passengers flying with Shanghai Air.

Terms and Conditions

Shanghai Air
For further information, read the Conditions of Carriage of Shanghai Air, click here.

Fare Rules

a. Cancellation and Refund

Tickets with the airline can be cancelled and refunded.

b. Reschedule

Changes such as reschedule can be made to the flight tickets by directly contacting the airline. For more information on Shanghai Air flight tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.