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IntroductionJetstar Asia (3K) is a low cost carrier airline operating domestic routes. The airline provides the passenger with a cabin baggage allowance of 7 kg and maximum size of 36 cm x 23 cm x 56 cm (L x W x H). The flight ticket fare does not include free checked baggage allowance. Airport check in time at the airport starts from 180 minutes before the departure time. Check in online is available for flight on Jetstar Asia official website. It can be processed 7 days prior to departure time.
How to Book1. Visit Airpaz website, or open the Airpaz application (Android/iOS) on your gadget. 2. Fill in the flight details in the flight search box. 3. Choose your perfect flight. 4. Fill in the contact and passenger details on the booking page. 5. Complete payment through the selected payment method. 6. Receive your Jetstar Asia flight e-ticket in the My Booking page, or in your email.
How to PayThe payment for your Jetstar Asia ticket on Airpaz can be processed via bank bank transfer, credit card, PayPal, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.
Company ProfileJetstar Asia operating with IATA code (3K) and ICAO code JSA, is a low cost carrier airline that flies domestic routes. The airline serves flights to destinations all over the world with its main hub located in Singapore Changi Airport (SIN). The airline flies to Indonesia, Malaysia, Thailand, and Some of the cities that the airlines fly to are Kuala Lumpur, Singapore, Bangkok. Although the airline operates using the name Jetstar Asia, it is the trade name for Jetstar Asia Airways Pte Ltd. The company is lead by the CEO, Mr Barathan (Bara) Pasupathi. The head office for the airline is located in Singapore.
HistoryJetstar Asia operating with IATA code (3K) and ICAO code (JSA) is managed by Jetstar Asia Airways Pte Ltd. The airline was established in 2004. Throughout its journey, Jetstar Asia continues to flourish its business by providing a worthwhile and enjoyable experience for their loyal customers. This airline was first flown on 13-12-2004. The first ever flight route was Singapore (SIN) - Hong Kong (HKG) using Airbus A320. Jetstar Asia has won 2017 - 2019 Top 10 safest LCCs in the world by airlineratings.com,Five Star-Rating for On-Time-Performance in 2017 by OAG,2017 Best Low Cost Carrier by Travel Weekly Asia. Today, the airline has succeeded in reaching 18 Fleet by 31 January 2019,25 Routes by 31 January 2019.
Call CenterIf you have question for the airline or are facing any issue in the airport such as lost baggage or delayed flights, you can contact the airline. The Jetstar Asia contact support can be contacted on one of the following phone numbers :
|Singapore||(+65) 6499 9702|
|Cambodia (Phnom Penh)||(+855) 92 398 333|
|Cambodia (Siem Reap)||(+855) 92 392 333|
|China||(+86) 4001 201 260|
|Hong Kong||(+852) 3192 7451|
|Japan||(+81) 570 550 538|
|Malaysia||(+60) 1800 813 090|
|Myanmar||(+95) 9 42111 6662 / (+95) 9 42111 6663|
|New Zealand||(+64) 9975 9426|
|Philippines||(+63) 1800 1611 0280|
|Thailand||(+66) 2267 5125|
|USA||(+1) 866 397 8170|
|Vietnam||(+84) 121010020 / (+84) 12280015 / (+84) 120852212|
Live ChatAnother alternative is to go to their live chat page here.
Facilities and ServicesJetstar Asia
Cabin BaggagePassengers flying with Jetstar Asia are given a cabin baggage allowance included in their flight tickets. The maximum weight of the baggage is 7 kg, while the maximum size of the baggage put in the overhead cabin is 36 cm x 23 cm x 56 cm (L x W x H).
Checked BaggageFree checked baggage allowance is not provided for the passengers flying on Jetstar Asia.
Excess BaggageExcess checked baggage allowance weight can be purchased on Airpaz.com. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.
The standard seat size of the Jetstar Asia Economy Class is 29" seat pitch and 17.9" seat width.
Inflight EntertainmentJetstar Asia provides services and in-flight entertainment for the passengers while flying on their aircraft, such as tv,headphone,music,game.
Inflight Free SnackDuring flights with Jetstar Asia free snack/beverage is not provided.
Meal OrderPassengers can order food to enjoy during their flight according to the availability. For the airline's meals and beverages menu, click here.
Privilege ProgramJetstar Asia has a privilege program for their loyal customers, and more complete detail on it can be accessed here.
Web Check-inThrough the official website of Jetstar Asia, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Web check-in can be done 7 days prior to scheduled departure time.
Airport Check-inAirport check in can be done in the Jetstar Asia check-in counters 180 minutes prior to the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.
Kiosk Check-inKiosk check-in services is available for the Jetstar Asia passengers, and could be accessed at the departure airport depending on the availability. For further information on this service, contact the airline. The check in time is 3 hours prior to the scheduled flight departure time.
App Check-inIt is possible for Jetstar Asia passengers to check in through the airline’s official mobile (Android/iOS) application. To do so, the passengers should download the Jetstar Asia mobile application on their mobile phone. The check in time is 168 hours before the departure time.
Terms and ConditionsJetstar Asia
For further information, read the Conditions of Carriage of Jetstar Asia, click here.