Jetstar Asia

Introduction

Jetstar Asia (3K) is a low cost carrier airline operating domestic routes. The airline provides the passenger with a cabin baggage allowance of 7 kg and maximum size of 36 cm x 23 cm x 56 cm (L x W x H). The flight ticket fare does not include free checked baggage allowance. Airport check in time at the airport starts from 180 minutes before the departure time. Check in online is available for flight on Jetstar Asia official website. It can be processed 7 days prior to departure time.

How to Book

1. Visit Airpaz website, or open the Airpaz application (Android/iOS) on your gadget. 2. Fill in the flight details in the flight search box. 3. Choose your perfect flight. 4. Fill in the contact and passenger details on the booking page. 5. Complete payment through the selected payment method. 6. Receive your Jetstar Asia flight e-ticket in the My Booking page, or in your email.

How to Pay

The payment for your Jetstar Asia ticket on Airpaz can be processed via bank bank transfer, credit card, PayPal, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.

Company Profile

Jetstar Asia operating with IATA code (3K) and ICAO code JSA, is a low cost carrier airline that flies domestic routes. The airline serves flights to destinations all over the world with its main hub located in Singapore Changi Airport (SIN). The airline flies to Indonesia, Malaysia, Thailand, and Some of the cities that the airlines fly to are Kuala Lumpur, Singapore, Bangkok. Although the airline operates using the name Jetstar Asia, it is the trade name for Jetstar Asia Airways Pte Ltd. The company is lead by the CEO, Mr Barathan (Bara) Pasupathi. The head office for the airline is located in Singapore.

History

Jetstar Asia operating with IATA code (3K) and ICAO code (JSA) is managed by Jetstar Asia Airways Pte Ltd. The airline was established in 2004. Throughout its journey, Jetstar Asia continues to flourish its business by providing a worthwhile and enjoyable experience for their loyal customers. This airline was first flown on 13-12-2004. The first ever flight route was Singapore (SIN) - Hong Kong (HKG) using Airbus A320. Jetstar Asia has won 2017 - 2019 Top 10 safest LCCs in the world by airlineratings.com,Five Star-Rating for On-Time-Performance in 2017 by OAG,2017 Best Low Cost Carrier by Travel Weekly Asia. Today, the airline has succeeded in reaching 18 Fleet by 31 January 2019,25 Routes by 31 January 2019.

Flight Attendant

Jetstar Asia cabin crew wears a uniform that is dominated by orange, black. For male flight attendants, they wear t shirt and jacket black with an orange trim detail and black trousers. For female flight attendants, they wear the orange jacket with an orange trim detail with black tailored trousers or an A-line skirt. The uniform itself represents Jetstar Asia sense of purpose to deliver and create the best service to their passengers throughout the flight.

Fleet

Jetstar Asia operates using a number of airplanes, all of which can be seen in the following table:

Type	Quantity
Airbus A320	14

Call Center

If you have question for the airline or are facing any issue in the airport such as lost baggage or delayed flights, you can contact the airline. The Jetstar Asia contact support can be contacted on one of the following phone numbers :

Country	Phone
Singapore	(+65) 6499 9702
Australia	(+61)131 538
Cambodia (Phnom Penh)	(+855) 92 398 333
Cambodia (Siem Reap)	(+855) 92 392 333
China	(+86) 4001 201 260
Hong Kong	(+852) 3192 7451
Japan	(+81) 570 550 538
Malaysia	(+60) 1800 813 090
Myanmar	(+95) 9 42111 6662 / (+95) 9 42111 6663
New Zealand	(+64) 9975 9426
Philippines	(+63) 1800 1611 0280
Thailand	(+66) 2267 5125
USA	(+1) 866 397 8170
Vietnam	(+84) 121010020 / (+84) 12280015 / (+84) 120852212

Live Chat

Another alternative is to go to their live chat page here.

Baggage

Web Check-in

Through the official website of Jetstar Asia, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Web check-in can be done 7 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Jetstar Asia check-in counters 180 minutes prior to the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the Jetstar Asia passengers, and could be accessed at the departure airport depending on the availability. For further information on this service, contact the airline. The check in time is 3 hours prior to the scheduled flight departure time.

App Check-in

It is possible for Jetstar Asia passengers to check in through the airline’s official mobile (Android/iOS) application. To do so, the passengers should download the Jetstar Asia mobile application on their mobile phone. The check in time is 168 hours before the departure time.

Fare Rules