Jetstar Asia

Check-in is available starting from 180 minutes
Online Check-in
Jetstar Asia Flight Attendants Image
Jetstar Asia Airlines fleet image
Jetstar Asia Airlines Economy Class seat image
Jetstar Asia Airlines inflight entertainment image
Jetstar Asia Airlines inflight meals menu image
Jetstar Asia privilege program image

Last Updated:

Overview

Jetstar Asia

Introduction

Jetstar Asia (3K) is a low cost carrier airline operating domestic routes. The cabin baggage allowance given by this airline is 7 kg and maximum dimension of 36 cm x 23 cm x 56 cm (L x W x H). checked baggage allowance is not included in the ticket. Check in time at the airport starts from 180 minutes prior to the scheduled departure time. Check in online is allowed for flight with the airline on Jetstar Asia official website. It can be done 7 days before flight departure time.

How to Book

1. Go to Airpaz website, or access the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the flight details in the flight search box. 3. Choose your perfect flight. 4. Fill in the passenger information and contact details on the booking page. 5. Process payment through the selected method. 6. Get your Jetstar Asia flight e-itinerary in the My Booking page, or in your registered email.

How to Pay

Payment for your Jetstar Asia ticket booking on Airpaz can be made via bank bank transfer, credit card, PayPal, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.

About

Jetstar Asia

Company Profile

Jetstar Asia operating with IATA code (3K) and ICAO code JSA, is a low cost carrier airline that flies domestic routes. The airline serves flights to destination cities all over the world from its main hub located in Singapore Changi Airport (SIN). The airline flies to Indonesia, Malaysia, Thailand, and Several destinations that the airlines fly to are Kuala Lumpur, Singapore, Bangkok. Jetstar Asia Airways Pte Ltd is the owner of the trade name Jetstar Asia. The leader of the company is Mr Barathan (Bara) Pasupathi. The address of the head office is Singapore.

History

Jetstar Asia operating with IATA (3K) and ICAO (JSA) was first established in 2004. The airline runs under the management of Jetstar Asia Airways Pte Ltd. Throughout the years, Jetstar Asia always strives to become one of the leading airlines in the future. This airline began its operation on 13-12-2004. The first ever flight route was Singapore (SIN) - Hong Kong (HKG) using Airbus A320. Jetstar Asia has won 2017 - 2019 Top 10 safest LCCs in the world by airlineratings.com,Five Star-Rating for On-Time-Performance in 2017 by OAG,2017 Best Low Cost Carrier by Travel Weekly Asia. The milestone that has been accomplished by the airline is 18 Fleet by 31 January 2019,25 Routes by 31 January 2019.

Flight Attendant

Jetstar Asia Flight Attendants Image
Jetstar Asia cabin crew wears a uniform that is dominated by orange, black. For male flight attendants, they wear t shirt and jacket black with an orange trim detail and black trousers. For female flight attendants, they wear the orange jacket with an orange trim detail and black tailored trousers or an A-line skirt. The uniform itself represents Jetstar Asia sense of purpose to offer an excellent experience to their passengers during the flight.

Fleet

Jetstar Asia Airlines fleet image
Jetstar Asia has a number of airplanes, all of which can be checked in the following table:
Type Quantity
Airbus A320 14

Call Center

If you have any inquiry for the airline or are facing difficulties during your travel such as delayed flights or lost baggage, you can directly contact the airline. The Jetstar Asia contact support can be contacted on one of the following numbers :
Country Phone
Singapore (+65) 6499 9702
Australia (+61)131 538
Cambodia (Phnom Penh) (+855) 92 398 333
Cambodia (Siem Reap) (+855) 92 392 333
China (+86) 4001 201 260
Hong Kong (+852) 3192 7451
Japan (+81) 570 550 538
Malaysia (+60) 1800 813 090
Myanmar (+95) 9 42111 6662 / (+95) 9 42111 6663
New Zealand (+64) 9975 9426
Philippines (+63) 1800 1611 0280
Thailand (+66) 2267 5125
USA (+1) 866 397 8170
Vietnam (+84) 121010020 / (+84) 12280015 / (+84) 120852212

Live Chat

Another way is to go to their live chat page here.

Facilities and Services

Jetstar Asia

Baggage

Cabin Baggage

Passengers using the service of Jetstar Asia are given a cabin baggage allowance included in their ticket fare. The the max dimension of the luggage put in the cabin is 36 cm x 23 cm x 56 cm (L x W x H), while max weight of the luggage is 7 kg.

Checked Baggage

Jetstar Asia does not provide free checked baggage allowance for the passengers.

Excess Baggage

Extra checked baggage allowance can be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Jetstar Asia Airlines Economy Class seat image

Economy Class

The standard seat size of the Jetstar Asia Economy Class is 29" seat pitch and 17.9" seat width.

Inflight Comfort

Jetstar Asia Airlines inflight entertainment image

Inflight Entertainment

Jetstar Asia provides services and in-flight entertainment for the passengers during flight on their aircraft, such as tv,headphone,music,game.

Inflight Free Snack

Free snack/beverage is not available during flights with Jetstar Asia.
Jetstar Asia Airlines inflight meals menu image
Meal Order
Passengers can order meal to enjoy during their flight according to the availability. For the airline's meals and beverages menu, click here.
Jetstar Asia privilege program image

Privilege Program

Privilege program is available for the loyal customers of Jetstar Asia, and more detail on it can be read here.

Check-in

Jetstar Asia

Web Check-in

Through the official website of Jetstar Asia, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 7 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Jetstar Asia opens 180 minutes prior to the departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the Jetstar Asia passengers, and could be accessed at the departure city airport depending on the availability. For more information on this service, contact the airline call center. The check in time is 3 hours prior to the scheduled departure time.

App Check-in

It is possible for Jetstar Asia passengers to check in through the airline’s official mobile (Android/iOS) application. To do so, download the Jetstar Asia mobile application on their gadget. The check in time is 168 hours before the scheduled flight departure time.

Terms and Conditions

Jetstar Asia
For further information, read the Conditions of Carriage of Jetstar Asia, click here.

Fare Rules

a. Cancellation and Refund

Ticket with the airline cannot be cancelled.

b. Reschedule

Changes such as reschedule cannot be made for ticket of Jetstar Asia. For complete information on Jetstar Asia flight ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

Our Airline Partners