Mandala

Introduction

Mandala (RI) is a low cost carrier airline operating domestic & international routes. The cabin baggage allowance provided by this airline is 10 kg and maximum dimension of 54 cm x 38 cm x 23 cm. Passengers can check in at the airport 3 hours minutes prior to the scheduled flight departure time. Online check in is not available.

How to Book

1. Go to Airpaz.com, or open the Airpaz application (Android/iOS) on your handphone. 2. Fill in the details in the flight search box. 3. Choose your perfect flight. 4. Fill in the passenger information and contact details on the booking page. 5. Process your payment through the selected method. 6. Find your Mandala flight e-itinerary in the My Booking page, or in your registered email.

How to Pay

The payment for your Mandala booking on Airpaz can be processed via bank PayPal, credit card, bank transfer, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.

Company Profile

Mandala which operates with IATA code (RI) and ICAO code MDL, is a low cost carrier airline that flies domestic & international routes. The airline flies to destinations all over the world from its main hub located in Soekarno Hatta International Airport (CGK). PT Tigerair Mandala is the owner of the trade name Mandala. The company is lead by the CEO, Paul Rombeek. The head office for the airline is located in Indonesia.

History

Mandala which operates with IATA (RI) and ICAO (MDL) was first founded in 1969. The airline runs under the management of PT Tigerair Mandala. Over the years, Mandala continues to improve its business by providing a worthwhile and pleasant experience for their loyal passengers

Flight Attendant

Mandala cabin crew wears a uniform in Yellow, Black. For male flight attendants, they wear Yellow shirt with Black trousrs. For female flight attendants, they wear Yellow shirt with Black trousrs. The design itself represents their strong commitment to offer a great passengers' experience during the flight.

Fleet

Mandala has a number of aircrafts, all of which can be checked in the following table:

Call Center

If you have questions for the airline or are facing difficulties on your flight such as lost baggage or cancelled flights, you can directly contact the airline. The Mandala customer service can be contacted on one of the following numbers :

Live Chat

Mandala customer service does not provide live chat.

Baggage

Web Check-in

Passengers of Mandala cannot check in online through the website.

Airport Check-in

Check-in counters for Mandala opens 3 hours minutes before the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

This service is not available for passengers flying with Mandala.

App Check-in

Mandala does not provide app check in services for the passengers.

Fare Rules