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Check-in is available starting from 90 minutes

Online Check-in

Last Updated: August 23, 2020 4:42 PM




Swoop (WO) is a low cost carrier airline flying to domestic & international routes. The cabin baggage allowance provided by this airline is 5 kg and max dimension of 41 cm x 15 cm x 33 cm (L x W x H). The fare does not include free checked baggage allowance. Check in time at the airport starts from 120 minutes before the scheduled departure time. Online check in is available for flights with the airline on Swoop official website page. It can be processed 1 days before scheduled departure time.

How to Book

1. Visit, or access the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger and contact details on the booking page. 5. Complete your payment through the selected method. 6. Get your Swoop flight e-itinerary in the My Booking page, or in your email.

How to Pay

Payment for your Swoop booking on can be processed via bank credit card, bank transfer, PayPal, and over the counter methods. For the complete information, visit Payment Guide page.



Company Profile

Swoop operating with IATA code (WO) and ICAO code WSW, is a low cost carrier airline that flies domestic & international routes. The airline flies to destinations all over the world from its main hub located in Hamilton International Airport, Edmonton International Airport, Winnipeg James Armstrong Richardson International Airport, Abbotsford International Airport. Although the airline operates using the name Swoop, it operates under WestJet Airlines Ltd.. The company is lead by the CEO, Ed Sims. The address of the head office is Canada.


Swoop which operates with IATA code (WO) and ICAO code (WSW) was first founded in 2017. The airline is managed by WestJet Airlines Ltd.. Over time, Swoop intends to serve more customers through the services it offers. This airline started its operation on 20-06-2018.

Flight Attendant

Swoop Flight Attendant Image
Swoop cabin crew wears a uniform that is dominated by white and black. For male flight attendants, they wear white shirt with black suit with black trousers. For female flight attendants, they wear white shirt with gray suit and pink scarf, black formal dress and pink scarf with black trousers. The uniform itself represents their strong passion to provide a remarkable service for its passengers during the flight.


Swoop Fleet Image
Swoop has a number of aircrafts, all of which can be checked below:
Type Quantity
Boeing 737-800 9

Call Center

If you have inquiry for the airline or are facing problems during your flight such as delayed flights or lost baggage, you can directly contact the airline. The Swoop call center can be contacted on one of the following numbers :
Country Phone
Canada 1-587-441-1009

Live Chat

There is no live chat service for passengers of Swoop.

Facilities and Services



Cabin Baggage

Passengers of Swoop are given a cabin baggage allowance included in their flight tickets fare. The max weight of the luggage is 5 kg, and the maximum size of the baggage put in the cabin is 41 cm x 15 cm x 33 cm (L x W x H).

Checked Baggage

Swoop does not provide free checked baggage allowance for the passengers.

Excess Baggage

Extra checked baggage allowance cannot be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Swoop Economy Seat Size Image

Economy Class

The standard seat size of the Swoop Economy Class fare is 29" - 30" pitch.

Inflight Comfort

Inflight Free Snack

During flights with Swoop free snack/beverage is not available.
Swoop Menu Meals Image
Meal Order
According to the availability, passengers can order meal to enjoy in their flight.For the airline's beverages and meals menu, click here.
Swoop Wifi Image

Inflight Wifi

Swoop provides inflight WiFi for the passengers.



Web Check-in

Through the official website of Swoop, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Swoop opens 120 minutes before the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check in service is not available for passengers of Swoop.

App Check-in

App check in service is not available for passengers of Swoop.

Terms and Conditions


Fare Rules

a. Cancellation and Refund

Flight ticket with the airline may be cancelled and refunded.

b. Reschedule

Changes such as reschedule may be made to the flight ticket by directly contacting the airline. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

Available Airlines

Accepted Payment Methods: